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# Qmatic vs Verint Appointment and Queuing Software Comparison - What are their main differences?

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QmaticVerint Appointment and...[+ Add Product](#)

Reviews

**Qmatic** [

3.9/5(25)

](https://www.g2.com/products/qmatic/reviews#reviews)

**Verint Appointment and Queuing Software** [

4.5/5(11)

](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews#reviews)

Pricing

**Qmatic**
No pricing available

**Verint Appointment and Queuing Software**
 **Contact Us** Per Year · Enterprise Rates

**Pricing Insights**
from reviews

 ![Qmatic](https://images.g2crowd.com/uploads/product/hd_favicon/304bc536fb77ac752c01c78e0bca3dcd/qmatic.svg "Qmatic")

 ![Verint Appointment and Queuing Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-appointment-and-queuing-software.png "Verint Appointment and Queuing Software")

G2 offers free advice on this comparison.

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How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

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Pros & Cons

**Qmatic**
[
Customization (3)
](https://www.g2.com/products/qmatic/reviews?filters%5Bsentiment_snippet%5D=1681236&qs=pros-and-cons#reviews)[
Ease of Use (3)
](https://www.g2.com/products/qmatic/reviews?filters%5Bsentiment_snippet%5D=1681112&qs=pros-and-cons#reviews)[
Poor Customer Support (3)
](https://www.g2.com/products/qmatic/reviews?filters%5Bsentiment_snippet%5D=1957456&qs=pros-and-cons#reviews)[
Setup Difficulties (3)
](https://www.g2.com/products/qmatic/reviews?filters%5Bsentiment_snippet%5D=1681072&qs=pros-and-cons#reviews)

**Verint Appointment and Queuing Software**
Not enough data

Screenshots

**Qmatic**
 ![Qmatic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1376991/start-page-illustration.png)

**Verint Appointment and Queuing Software**
 ![Verint Appointment and Queuing Software screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1315883/1-Best-Appointment-software-for-enterprise-retailers-and-banks-2-_2_.png)

Ratings

Meets Requirements

**Qmatic**

7.9

7.919

**Verint Appointment and Queuing Software**
Not enough data

Ease of Use

**Qmatic**

8.4

8.419

**Verint Appointment and Queuing Software**
Not enough data

Ease of Setup

**Qmatic**

6.9

6.916

**Verint Appointment and Queuing Software**
Not enough data

Ease of Admin

**Qmatic**

6.2

6.211

**Verint Appointment and Queuing Software**
Not enough data

Quality of Support

**Qmatic**

6.2

6.218

**Verint Appointment and Queuing Software**
Not enough data

Has the product been a good partner in doing business?

**Qmatic**

6.4

6.412

**Verint Appointment and Queuing Software**
Not enough data

Product Direction (% positive)

**Qmatic**

6.6

6.617

**Verint Appointment and Queuing Software**
Not enough data

Features

Visitor Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

7.1

12

Not enough data

Platform Basics

Visitor Check-In

8.0(won by default)

10

Not enough data

Mail Management

Feature Not Available

Not enough data

Visitor Database

Not enough data

Not enough data

Reports & Analytics

Not enough data

Not enough data

Blacklist Screenings

Not enough data

Not enough data

Badge Issuance

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Parking Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Platform Data

Automation

7.2(won by default)

10

Not enough data

Dashboard

6.5(won by default)

10

Not enough data

Analytics

Feature Not Available

Not enough data

Visitor Logs

Feature Not Available

Not enough data

Platform Interoperability

Notifications

6.8(won by default)

11

Not enough data

Hardware

7.0(won by default)

10

Not enough data

Emergency Notification

Not enough data

Not enough data

Platform Additional Functionality

Integration

7.0(won by default)

10

Not enough data

Additional Functionality - Visitor Management

NDA & Contract Signing

Not enough data

Not enough data

Integrations with Relevant Software

Not enough data

Not enough data

Hardware Integration

Not enough data

Not enough data

Multi-lingual Support

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

Security Gate Access Control

Not enough data

Not enough data

Biometric Recognition

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

ID Scanning

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Pre-Registration

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Facial Recognition

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Watch List

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Agentic AI - Visitor Management

Decision Making

Not enough data

Not enough data

Queue Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

5.8

17

Not enough data

Customer Support

SMS Updates

5.8(won by default)

13

Not enough data

VIP Settings

4.7(won by default)

12

Not enough data

Multilanguage Support

4.9(won by default)

12

Not enough data

Reporting and Analytics

Customer Information

5.6(won by default)

12

Not enough data

Predictive Analytics

5.4(won by default)

12

Not enough data

Clerk Performance Reports

6.0(won by default)

12

Not enough data

Location-based Peformance Reports

5.7(won by default)

12

Not enough data

Hardware

Proprietary Hardware

6.5(won by default)

12

Not enough data

Hardware Agnostic

5.3(won by default)

12

Not enough data

Digital Signage

7.8(won by default)

12

Not enough data

Generative AI 

AI Text-to-Speech

5.8(won by default)

12

Not enough data

AI Text-to-Video

Feature Not Available

Not enough data

AI Text-to-3D

Feature Not Available

Not enough data

Show 2 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Online Appointment Scheduling[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

Not enough data

Notifications

Confirmations & Reminders

Not enough data

Not enough data

Appointment Follow-Up

Not enough data

Not enough data

Scheduling Notifications

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Group Scheduling

Not enough data

Not enough data

Settings

Time Zone Detection

Not enough data

Not enough data

Availability Settings

Not enough data

Not enough data

Blocked Time Settings

Not enough data

Not enough data

Personalization

Branding

Not enough data

Not enough data

Links

Not enough data

Not enough data

Integrations

Multi- Calendar Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Payment Acceptance

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Communication

Not enough data

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

AI Text-to-Image

Feature Not Available

Not enough data

AI Text-to-Speech

Not enough data

Not enough data

AI Image-to-Text

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Appointment Scheduling

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Qmatic](https://images.g2crowd.com/uploads/product/hd_favicon/304bc536fb77ac752c01c78e0bca3dcd/qmatic.svg "Qmatic")](https://www.g2.com/products/qmatic/reviews)

Qmatic

Small-Business(50 or fewer emp.)

19.0%

Mid-Market(51-1000 emp.)

42.9%

Enterprise(\> 1000 emp.)

38.1%

[![Verint Appointment and Queuing Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-appointment-and-queuing-software.png "Verint Appointment and Queuing Software")](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews)

Verint Appointment and Queuing Software

Small-Business(50 or fewer emp.)

22.2%

Mid-Market(51-1000 emp.)

44.4%

Enterprise(\> 1000 emp.)

33.3%

Small-Business

(50 or fewer emp.)

19.0%

22.2%

Mid-Market

(51-1000 emp.)

42.9%

44.4%

Enterprise

(\> 1000 emp.)

38.1%

33.3%

Reviewers' Industry

[![Qmatic](https://images.g2crowd.com/uploads/product/hd_favicon/304bc536fb77ac752c01c78e0bca3dcd/qmatic.svg "Qmatic")](https://www.g2.com/products/qmatic/reviews)
Qmatic

Government Administration

33.3%

Hospital & Health Care

19.0%

Retail

14.3%

Textiles

4.8%

Pharmaceuticals

4.8%

Other

23.8%

[![Verint Appointment and Queuing Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-appointment-and-queuing-software.png "Verint Appointment and Queuing Software")](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews)
Verint Appointment and Queuing Software

Retail

22.2%

Cosmetics

22.2%

Telecommunications

11.1%

Museums and Institutions

11.1%

Information Technology and Services

11.1%

Other

22.2%

Alternatives

**Qmatic Alternatives**

 ![Qminder](https://images.g2crowd.com/uploads/product/hd_favicon/d3b155e12be4f99b8cc252175c62057e/qminder.svg "Qminder")

[
Qminder
](/products/qminder/reviews)

 ![Waitwhile](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2ddf95d5d326271370287927f678/waitwhile.svg "Waitwhile")

[
Waitwhile
](/products/waitwhile/reviews)

 ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/be6e81ecd5d3b878fb37bad92c4e7ee9/calendly.svg "Calendly")

[
Calendly Sales
](/products/calendly/reviews)

 ![The Receptionist](https://images.g2crowd.com/uploads/product/hd_favicon/e2e47d39dbfc11166afa029da5764080/the-receptionist.svg "The Receptionist")

[
The Receptionist
](/products/the-receptionist/reviews)

**Verint Appointment and Queuing Software Alternatives**

 ![Waitwhile](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2ddf95d5d326271370287927f678/waitwhile.svg "Waitwhile")

[
Waitwhile
](/products/waitwhile/reviews)

 ![Qminder](https://images.g2crowd.com/uploads/product/hd_favicon/d3b155e12be4f99b8cc252175c62057e/qminder.svg "Qminder")

[
Qminder
](/products/qminder/reviews)

 ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/be6e81ecd5d3b878fb37bad92c4e7ee9/calendly.svg "Calendly")

[
Calendly Sales
](/products/calendly/reviews)

 ![SuiteDash](https://images.g2crowd.com/uploads/product/hd_favicon/71e0f65e9bc5d566c8121c6280bb8c0d/suitedash.svg "SuiteDash")

[
SuiteDash
](/products/suitedash/reviews)