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Compare QLess and Wavetec 
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At a Glance
Market Segments
Small-Business (40.9% of reviews)
Small-Business (55.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 5 Users With One-Time Purchase
QLess
Star Rating
(23)4.3 out of 5
Market Segments
Small-Business (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QLessWavetec
Star Rating
(32)4.8 out of 5
Market Segments
Small-Business (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users With One-Time Purchase
Learn more about WavetecSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QLess excels in SMS Updates with a high score of 9.8, allowing for effective communication with customers, while Wavetec's SMS Updates score is lower at 8.3, indicating less robust capabilities in this area.
- Reviewers mention that Wavetec shines in Ease of Use and Ease of Setup, scoring 9.4 in both categories, which suggests a more user-friendly experience compared to QLess, which scores 8.2 and 7.6 respectively.
- G2 users highlight that Wavetec offers superior Quality of Support with a score of 9.7, while QLess falls behind at 7.3, indicating that users may find Wavetec more responsive and helpful when issues arise.
- Users on G2 note that Wavetec's Predictive Analytics feature is particularly strong, scoring 8.2, while QLess lags with a score of 6.7, suggesting that Wavetec provides better insights for future planning.
- Reviewers mention that QLess has a strong performance in Customer Information management with a score of 8.1, but Wavetec slightly edges ahead with a score of 8.3, indicating a marginally better capability in handling customer data.
- Users say that Wavetec's Digital Signage feature is rated highly at 8.6, which enhances customer engagement, while QLess's score of 7.9 suggests it may not be as effective in this area.
Pricing
Entry-Level Pricing
QLess
No pricing availableWavetec
Free Demo
Free Trial
5 Users With One-Time Purchase
0$
- Queue Management System
- Self Service Kiosks
- WhatsApp Marketing Solutions
Free Trial
QLess
No trial information availableWavetec
Free Trial is available
Ratings
Meets Requirements
8.3
17
9.1
23
Ease of Use
8.2
17
9.3
23
Ease of Setup
7.4
11
9.0
21
Ease of Admin
7.5
10
9.5
19
Quality of Support
7.3
17
9.7
23
Has the product been a good partner in doing business?
7.6
9
9.6
20
Product Direction (% positive)
7.7
15
10.0
17
Features by Category
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
Customer Support
9.5
11
8.6
11
Feature Not Available
8.5
12
8.3
10
8.5
12
Reporting and Analytics
8.3
11
8.5
13
7.1
8
8.2
13
7.9
7
8.6
13
8.0
9
8.6
13
Hardware
6.5
9
8.6
14
8.1
8
7.9
14
7.7
10
8.8
13
Generative AI
5.3
6
8.0
5
Feature Not Available
6.7
6
Feature Not Available
6.3
5
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
8.1
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
Settings
8.8
8
Not enough data
7.9
8
Not enough data
6.7
7
Not enough data
Personalization
7.8
9
Not enough data
8.8
8
Not enough data
Integrations
6.7
7
Not enough data
7.1
7
Not enough data
4.3
5
Not enough data
5.5
7
Not enough data
8.9
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Categories
Categories
Shared Categories
QLess and Wavetec are categorized as Queue Management and Online Appointment Scheduling
Unique Categories
QLess has no unique categories
Wavetec is categorized as Appointment Reminder, Digital Signage, Feedback Analytics, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
QLess
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wavetec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
31.8%
Consumer Services
13.6%
Government Administration
9.1%
Education Management
9.1%
Utilities
4.5%
Other
31.8%
Banking
24.1%
Hospital & Health Care
13.8%
Information Technology and Services
10.3%
Retail
6.9%
Computer & Network Security
6.9%
Other
37.9%
Discussions
QLess has no discussions with answers
What does wavetec do?
1 Comment
Official Response from Wavetec
Wavetec is a global technology company that provides solutions for customer experience management and digital transformation for various industries. Wavetec...Read more
How does a queuing system work?
1 Comment
Official Response from Wavetec
A queuing system, also known as a queue management system, is a system that manages the flow of people or items in a queue or line. Although a queuing...Read more
Wavetec has no more discussions with answers
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