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Compare QLess and WaitWell 
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At a Glance
Market Segments
Small-Business (40.9% of reviews)
Small-Business (46.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $250.00 Per Month
QLess
Star Rating
(23)4.3 out of 5
Market Segments
Small-Business (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QLessWaitWell
Star Rating
(77)4.7 out of 5
Market Segments
Small-Business (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $250.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QLess excels in its Visitor Check-In feature, scoring a near-perfect 9.9, which reviewers say significantly enhances the customer experience by reducing wait times effectively.
- Reviewers mention that WaitWell shines in its Quality of Support, achieving a score of 9.5, with many users on G2 highlighting the responsiveness and helpfulness of the support team as a key advantage.
- G2 users note that QLess offers superior automation capabilities, scoring 9.7, which users say streamlines operations and reduces manual tasks, making it a favorite among small businesses.
- Users on G2 report that WaitWell's Confirmations & Reminders feature, with a score of 9.3, is particularly effective in keeping customers informed, which reviewers say leads to higher appointment attendance rates.
- Reviewers mention that while QLess has a strong Dashboard feature with a score of 9.9, WaitWell's Reporting and Analytics capabilities, particularly in Clerk Performance Reports, score 9.0, providing valuable insights for performance tracking.
- Users say that WaitWell's multi-calendar integration, scoring 8.1, is a standout feature that allows for seamless scheduling across different platforms, which many reviewers find essential for managing appointments efficiently.
Pricing
Entry-Level Pricing
QLess
No pricing availableWaitWell
Business
Starting at $250.00
Per Month
Ideal for organizations with a limited number of locations
- Unlimited staff accounts
- Up to 4 locations with 1,000 visitors/month per location
- Unlimited incoming SMS
Free Trial
QLess
No trial information availableWaitWell
No trial information availableRatings
Meets Requirements
8.3
17
9.1
63
Ease of Use
8.2
17
9.5
64
Ease of Setup
7.4
11
8.9
46
Ease of Admin
7.5
10
9.4
39
Quality of Support
7.3
17
9.5
61
Has the product been a good partner in doing business?
7.6
9
9.5
40
Product Direction (% positive)
7.7
15
10.0
64
Features by Category
Platform Basics
Not enough data
9.4
24
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
8.5
13
Not enough data
Feature Not Available
Not enough data
6.3
10
Not enough data
8.8
11
Platform Data
Not enough data
9.3
23
Not enough data
9.4
23
Not enough data
8.8
21
Not enough data
9.5
22
Platform Interoperability
Not enough data
9.0
24
Not enough data
9.3
23
Platform Additional Functionality
Not enough data
9.0
23
Additional Functionality - Visitor Management
Not enough data
7.9
7
Not enough data
6.7
8
Not enough data
8.3
9
Not enough data
8.1
9
Agentic AI - Visitor Management
Not enough data
Not enough data
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
9.5
11
9.1
52
Feature Not Available
7.0
26
8.3
10
7.7
50
Reporting and Analytics
8.3
11
9.1
51
7.1
8
7.3
25
7.9
7
8.6
48
8.0
9
8.3
48
Hardware
6.5
9
7.4
45
8.1
8
6.8
25
7.7
10
8.5
49
Generative AI
5.3
6
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Notifications
8.1
8
9.3
27
7.9
8
9.2
27
7.9
8
9.1
26
Settings
8.8
8
8.8
24
7.9
8
9.1
26
6.7
7
9.0
25
Personalization
7.8
9
9.0
26
8.8
8
8.7
25
Integrations
6.7
7
8.3
24
7.1
7
8.7
25
4.3
5
7.8
12
5.5
7
7.6
24
8.9
9
9.1
26
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
QLess and WaitWell are categorized as Queue Management and Online Appointment Scheduling
Unique Categories
QLess has no unique categories
WaitWell is categorized as Patient Engagement, Patient Scheduling, Visitor Management, Customer Self-Service, and Patient Intake
Reviews
Reviewers' Company Size
QLess
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WaitWell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
31.8%
Consumer Services
13.6%
Government Administration
9.1%
Education Management
9.1%
Utilities
4.5%
Other
31.8%
Higher Education
34.3%
Government Administration
11.4%
Education Management
8.6%
Consumer Services
5.7%
Hospital & Health Care
4.3%
Other
35.7%
Discussions
QLess has no discussions with answers
WaitWell has no discussions with answers
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