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Compare Redzone and ServiceNow Manufacturing Connected Workforce 
At a Glance
Market Segments
Mid-Market (79.9% of reviews)
Enterprise (81.8% of reviews)
Entry-Level Pricing
Contact Us 1 Annual Subscription
No pricing available
Redzone
Star Rating
(490)4.9 out of 5
Market Segments
Mid-Market (79.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Annual Subscription
Learn more about RedzoneServiceNow Manufacturing Connected Workforce
Star Rating
(13)4.4 out of 5
Market Segments
Enterprise (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Manufacturing Connected WorkforceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Redzone excels in user satisfaction, boasting a high overall rating of 4.9. Users appreciate its ability to quickly pull data and create various data sheets, which enhances visibility into performance metrics and compliance.
- According to verified reviews, Redzone's implementation process is notably smooth, with users highlighting the ease of setup. One user mentioned that the setup was "super easy," allowing teams to focus on utilizing the software rather than struggling with initial configurations.
- Users say that Redzone provides superior day-to-day usability, particularly in tracking operational efficiency. Reviewers noted the ability to monitor Overall Equipment Effectiveness (OEE) on a shift-by-shift basis, which was a significant improvement over their previous capabilities.
- Reviewers mention that ServiceNow Manufacturing Connected Workforce, while robust, has a lower user satisfaction rating of 4.4. Users appreciate its cloud-based speed and workflow functionality, but some feel it lacks the intuitive design that makes daily tasks easier.
- G2 reviewers highlight that Redzone offers exceptional support quality, with a score of 9.6. Users feel well-supported in their operations, which is crucial for maintaining productivity in manufacturing environments.
- According to recent feedback, ServiceNow's strengths lie in its task management capabilities, allowing users to keep detailed records of incidents and tasks. However, some users find it less user-friendly compared to Redzone, which may impact daily operations.
Pricing
Entry-Level Pricing
Redzone
QAD Redzone Pricing
Contact Us
1 Annual Subscription
- Contact Us for Pricing
ServiceNow Manufacturing Connected Workforce
No pricing availableFree Trial
Redzone
No trial information availableServiceNow Manufacturing Connected Workforce
No trial information availableRatings
Meets Requirements
9.4
421
8.5
10
Ease of Use
9.2
428
7.7
10
Ease of Setup
8.6
355
Not enough data
Ease of Admin
8.9
277
Not enough data
Quality of Support
9.6
420
8.3
10
Has the product been a good partner in doing business?
9.6
275
Not enough data
Product Direction (% positive)
9.7
416
8.5
8
Features by Category
Workflow & Automation
8.9
352
Not enough data
9.0
342
Not enough data
8.3
28
Not enough data
8.4
28
Not enough data
8.6
29
Not enough data
Execution
8.8
327
Not enough data
8.7
326
Not enough data
9.5
350
Not enough data
Analytics & Reporting
9.4
363
Not enough data
9.3
356
Not enough data
9.2
348
Not enough data
Enterprise Management
8.1
26
Not enough data
8.8
29
Not enough data
8.2
25
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
Knowledge Capture
9.1
27
Not enough data
8.7
24
Not enough data
8.8
25
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
178
Not enough data
8.4
176
Not enough data
8.3
174
Not enough data
Agentic AI
7.7
22
Not enough data
8.0
22
Not enough data
7.8
22
Not enough data
Data & Integration
8.4
23
Not enough data
7.9
24
Not enough data
Task Creation
Not enough data
8.8
7
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
8.9
6
Task Management
Not enough data
8.6
7
Not enough data
8.5
8
Not enough data
8.3
6
Not enough data
7.5
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Nonconformance
8.9
14
Not enough data
8.7
14
Not enough data
7.9
14
Not enough data
Quality system
8.7
13
Not enough data
9.1
13
Not enough data
8.8
13
Not enough data
Risk Management
8.1
13
Not enough data
7.4
13
Not enough data
7.3
13
Not enough data
Inspection Management
8.1
12
Not enough data
8.5
12
Not enough data
7.5
12
Not enough data
Compliance
7.3
13
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
Platform
7.7
13
Not enough data
8.6
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Services
9.5
13
Not enough data
9.6
13
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
On the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
After the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CMMS Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Redzone and ServiceNow Manufacturing Connected Workforce are categorized as Connected Worker Platform
Unique Categories
Redzone is categorized as Quality Management (QMS) and CMMS
ServiceNow Manufacturing Connected Workforce is categorized as Task Management and Field Service Management
Reviews
Reviewers' Company Size
Redzone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Manufacturing Connected Workforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food Production
54.6%
Food & Beverages
19.5%
Manufacturing
12.2%
Consumer Goods
2.9%
Dairy
2.1%
Other
8.7%
Banking
18.2%
Pharmaceuticals
9.1%
Logistics and Supply Chain
9.1%
Information Technology and Services
9.1%
Financial Services
9.1%
Other
45.5%
Alternatives
Discussions
Is Redzone a QMS, CMMS, or LMS?
2 Comments
BG
<p>What’s great about Redzone is its flexibility, manufacturers can use it for quality, maintenance, or training depending on their needs. Having QMS, CMMS,...Read more
how do i monitor energy usage
1 Comment
ZS
Hi @Andy! Good to see you again. We typically monitor production and throughput more than energy (to drive behavioral change on the frontlines), but we have...Read more
Is Redzone an MES (Manufacturing Execution System)?
1 Comment
BG
<p>Many manufacturers compare Redzone to a traditional MES because of its real-time OEE tracking and equipment monitoring. The difference is that Redzone...Read more
ServiceNow Manufacturing Connected Workforce has no discussions with answers
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