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At a Glance
Market Segments
Small-Business (63.6% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 10000 Conversation based pricing
Pusher
Star Rating
(11)4.3 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PusherSendbird
Star Rating
(124)4.6 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 10000 Conversation based pricing
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sendbird excels in Quality of Support with a score of 9.3, while Pusher falls short with a score of 7.6. Reviewers mention that Sendbird's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Sendbird offers superior Ease of Integration with a score of 8.8, compared to Pusher's lower score. Users say that Sendbird's API is well-documented and straightforward, allowing for seamless integration into existing systems.
- G2 users highlight Sendbird's In-App Messaging feature, scoring 9.2, as a standout capability, while Pusher's similar feature is less favored. Users report that Sendbird's in-app messaging is intuitive and enhances user engagement effectively.
- Users on G2 note that Sendbird's Data Security is highly rated at 9.4, which is a significant advantage over Pusher. Reviewers mention that Sendbird provides robust security measures, ensuring user data is well-protected.
- Reviewers mention that Sendbird's Customization options score 8.8, allowing businesses to tailor the platform to their needs, while Pusher's customization features are perceived as more limited. Users say this flexibility is crucial for meeting specific business requirements.
- Users report that Sendbird's Campaign Performance analytics, scoring 7.9, provide valuable insights, whereas Pusher's analytics features are seen as less comprehensive. Reviewers mention that Sendbird's analytics help in optimizing marketing strategies effectively.
Pricing
Entry-Level Pricing
Pusher
No pricing availableSendbird
Sendbird AI Agent
Contact Us
10000 Conversation based pricing
Elevate your customer experience and lighten human agent workload with AI customer service. Get the most value from your investment with:
- Volume discounts as you scale
- Tailored professional services
- Dedicated forward deployment team
Free Trial
Pusher
No trial information availableSendbird
Free Trial is available
Ratings
Meets Requirements
8.3
9
9.1
102
Ease of Use
8.5
9
9.2
106
Ease of Setup
Not enough data
9.0
92
Ease of Admin
Not enough data
9.1
58
Quality of Support
7.6
7
9.2
102
Has the product been a good partner in doing business?
Not enough data
9.1
57
Product Direction (% positive)
8.7
9
9.1
104
Features by Category
Campaigns
Not enough data
8.0
19
Not enough data
6.9
19
Not enough data
6.7
19
Not enough data
Feature Not Available
Not enough data
7.0
19
Analytics
Not enough data
7.2
19
Not enough data
7.2
19
Optimization
Not enough data
Feature Not Available
Not enough data
7.8
19
Not enough data
7.8
19
Not enough data
6.9
19
Agentic AI - Push Notification
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.7
5
Functionality
Not enough data
8.7
68
Not enough data
8.7
68
Not enough data
8.6
64
Support
Not enough data
8.4
67
Not enough data
8.1
65
Not enough data
9.0
67
Generative AI
Not enough data
7.2
6
Not enough data
8.3
6
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.4
39
Not enough data
7.6
39
Not enough data
7.6
32
Communication
Not enough data
Feature Not Available
Not enough data
8.8
47
Not enough data
Feature Not Available
Not enough data
9.2
48
Not enough data
Feature Not Available
Internal Use
Not enough data
8.9
48
Not enough data
8.5
45
Not enough data
8.1
47
Not enough data
8.4
44
Not enough data
8.7
45
Not enough data
8.7
45
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.3
11
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.9
11
Automation
Not enough data
8.5
12
Not enough data
8.6
11
Not enough data
8.6
12
Autonomy
Not enough data
8.8
11
Not enough data
8.5
11
Not enough data
8.0
11
Not enough data
8.8
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pusher and Sendbird are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Pusher is categorized as Stream Analytics and API Marketplace
Sendbird is categorized as AI Customer Support Agents, Push Notification, Bot Platforms, and Live Chat
Reviews
Reviewers' Company Size
Pusher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendbird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Telecommunications
9.1%
Restaurants
9.1%
Pharmaceuticals
9.1%
Marketing and Advertising
9.1%
Other
45.5%
Computer Software
13.9%
Health, Wellness and Fitness
11.3%
Real Estate
6.1%
Food & Beverages
6.1%
Consumer Services
6.1%
Other
56.5%
Discussions
Pusher has no discussions with answers
Sendbird has no discussions with answers
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