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Compare Pure Chat and tawk.to 
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LiveChat
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At a Glance
Market Segments
Small-Business (57.1% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
100% Free
Free Per Month
Pure Chat
Star Rating
(206)4.3 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
100% Free
Browse all 2 pricing planstawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansPure Chat vs tawk.to
When assessing the two solutions, reviewers found Pure Chat easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- Reviewers felt that tawk.to meets the needs of their business better than Pure Chat.
- When comparing quality of ongoing product support, reviewers felt that Pure Chat is the preferred option.
- When assessing product direction, Pure Chat and tawk.to received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Pure Chat
Free
100% Free
Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats
- Unlimited Users/Operators
- Unlimited Chats
- Use on Up to 3 Websites
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Pure Chat
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
8.9
189
9.1
168
Ease of Use
9.2
190
9.1
168
Ease of Setup
9.2
76
9.2
83
Ease of Admin
9.1
74
9.1
77
Quality of Support
8.8
173
8.4
137
Has the product been a good partner in doing business?
9.2
71
9.0
66
Product Direction (% positive)
9.0
189
9.0
161
Features by Category
Generative AI
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.4
11
Communication
9.1
79
|
Verified
9.2
135
|
Verified
8.7
79
|
Verified
8.9
136
|
Verified
7.1
8
8.0
100
|
Verified
8.8
7
8.9
118
|
Verified
8.1
7
8.3
41
Internal Use
8.2
72
|
Verified
8.5
124
|
Verified
8.5
70
|
Verified
8.8
123
|
Verified
7.9
62
|
Verified
8.4
113
8.9
6
8.6
116
|
Verified
8.1
7
8.7
111
|
Verified
8.0
63
|
Verified
8.3
112
|
Verified
Categories
Categories
Shared Categories
Pure Chat and tawk.to are categorized as Live Chat
Unique Categories
Pure Chat has no unique categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Pure Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
5.9%
Higher Education
5.4%
Financial Services
5.4%
Information Technology and Services
4.9%
Retail
4.4%
Other
73.9%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
Pure Chat has no discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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