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Compare Pure Chat and REVE Chat 
Featured Products
At a Glance
Market Segments
Small-Business (57.1% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
100% Free
$50.00 1 License Per Month
Pure Chat
Star Rating
(206)4.3 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
100% Free
Browse all 2 pricing plansREVE Chat
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 1 License Per Month
Browse all 6 pricing plansPure Chat vs REVE Chat
When assessing the two solutions, reviewers found REVE Chat easier to use. However, Pure Chat is easier to set up and administer. Reviewers also preferred doing business with Pure Chat overall.
- Reviewers felt that REVE Chat meets the needs of their business better than Pure Chat.
- When comparing quality of ongoing product support, reviewers felt that REVE Chat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of REVE Chat over Pure Chat.
Pricing
Entry-Level Pricing
Pure Chat
Free
100% Free
Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats
- Unlimited Users/Operators
- Unlimited Chats
- Use on Up to 3 Websites
REVE Chat
Standard Chatbot Combo
$50.00
1 License Per Month
- 1 Standard Live Chat License
- 1 Active Chatbot
- 1000 Unique Engaged Visitors Per Month
Free Trial
Pure Chat
Free Trial is available
REVE Chat
Free Trial is available
Ratings
Meets Requirements
8.9
189
9.0
14
Ease of Use
9.2
190
9.3
14
Ease of Setup
9.2
76
9.1
11
Ease of Admin
9.1
74
8.9
11
Quality of Support
8.8
173
9.4
14
Has the product been a good partner in doing business?
9.2
71
9.1
11
Product Direction (% positive)
9.0
189
10.0
12
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
8.2
72
|
Verified
9.1
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.1
79
|
Verified
9.3
10
8.7
79
|
Verified
9.4
11
7.1
8
8.5
10
8.8
7
8.8
11
8.1
7
Not enough data
Internal Use
8.2
72
|
Verified
9.1
9
8.5
70
|
Verified
9.3
9
7.9
62
|
Verified
9.3
9
8.9
6
9.6
8
8.1
7
9.4
8
8.0
63
|
Verified
9.6
9
Categories
Categories
Shared Categories
Pure Chat and REVE Chat are categorized as Live Chat
Unique Categories
Pure Chat has no unique categories
Reviews
Reviewers' Company Size
Pure Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
REVE Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
5.9%
Higher Education
5.4%
Financial Services
5.4%
Information Technology and Services
4.9%
Retail
4.4%
Other
73.9%
Internet
26.7%
Telecommunications
20.0%
Restaurants
6.7%
Renewables & Environment
6.7%
Real Estate
6.7%
Other
33.3%
Alternatives
Discussions
Pure Chat has no discussions with answers
REVE Chat has no discussions with answers
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