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At a Glance
Market Segments
Small-Business (53.5% of reviews)
Small-Business (89.6% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
$129.00 Per Month
Pulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySyncro
Star Rating
(388)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync capabilities, achieving a perfect score of 10.0, while Syncro's performance in this area is not specified, indicating a potential gap in functionality for users needing immediate updates.
- Reviewers mention that Pulseway's mobile backup application scores 7.5, which is notably lower than Syncro's performance in remote backup at 10.0, suggesting that Syncro may offer a more robust solution for users prioritizing mobile data protection.
- G2 users highlight Pulseway's superior ease of use with a score of 9.2 compared to Syncro's 8.8, indicating that users may find Pulseway more intuitive and user-friendly for everyday tasks.
- Reviewers say that Pulseway's quality of support is rated at 9.0, which is significantly higher than Syncro's 8.4, suggesting that users may experience better assistance and responsiveness with Pulseway when issues arise.
- Users on G2 report that Pulseway's disaster recovery features score 9.6, while Syncro achieves a perfect score of 10.0, indicating that Syncro may provide a more comprehensive solution for users concerned about data loss and recovery options.
- Reviewers mention that Pulseway's performance monitoring is rated at 9.9, which is higher than Syncro's 8.2 for endpoint intelligence, suggesting that Pulseway may offer more effective tools for tracking system performance and health.
Pricing
Entry-Level Pricing
Pulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Pulseway
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.0
104
8.8
331
Ease of Use
9.2
104
8.8
338
Ease of Setup
9.0
96
8.7
299
Ease of Admin
9.3
89
8.9
252
Quality of Support
9.0
98
8.5
307
Has the product been a good partner in doing business?
9.4
87
9.1
247
Product Direction (% positive)
9.0
103
9.0
329
Features by Category
Compatibility
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Management
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
Compliance
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Not enough data
Compatibility
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Not enough data
Management
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
51
|
Verified
8.8
283
Not enough data
8.6
44
Not enough data
7.9
31
Monitoring and Management
9.4
54
|
Verified
8.8
277
8.6
44
8.5
273
8.8
49
|
Verified
8.2
268
9.1
52
|
Verified
8.1
275
Not enough data
8.7
37
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
41
Service Management
8.9
53
|
Verified
8.6
270
Not enough data
8.1
31
Not enough data
8.9
48
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Functionality
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Not enough data
Not enough data
Management Tools
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Not enough data
Generative AI
5.0
7
Not enough data
5.0
7
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Not enough data
Monitoring and Management
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Not enough data
Cloud environment support
7.9
25
Not enough data
8.5
29
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
8.4
153
Not enough data
7.0
144
Not enough data
6.3
142
Not enough data
7.4
149
Project Management
Not enough data
6.2
144
Not enough data
6.2
145
Not enough data
6.6
142
Not enough data
6.6
141
Accounting
Not enough data
6.9
142
Not enough data
7.7
147
Not enough data
7.3
148
Not enough data
6.4
136
Not enough data
6.1
134
Portfolio Management
Not enough data
6.3
134
Not enough data
6.2
133
Not enough data
6.3
134
Not enough data
6.1
131
Analytics
Not enough data
6.2
130
Not enough data
7.3
143
Not enough data
6.6
131
Administration
Not enough data
7.5
146
Not enough data
7.3
144
Not enough data
7.9
143
Platform
Not enough data
7.7
140
Not enough data
6.9
128
Not enough data
9.0
143
Not enough data
6.7
140
Not enough data
4.9
131
Generative AI
Not enough data
5.3
51
Not enough data
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
8.7
32
8.4
200
8.2
31
8.4
198
7.3
25
7.2
180
9.2
32
8.9
205
8.6
27
8.2
194
8.7
29
8.1
199
Maintenance
9.4
34
8.9
211
7.1
26
7.6
173
Communication
7.9
29
8.0
191
4.7
24
5.2
162
4.6
24
5.1
163
5.5
26
6.2
169
Security
7.3
28
7.9
174
7.9
27
8.0
178
Device Support
9.1
31
6.5
179
8.9
32
7.7
185
8.7
33
7.7
189
Performance
8.5
33
7.8
200
Functionality
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Performance
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
5.4
33
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
186
Not enough data
8.6
193
Not enough data
8.4
194
Not enough data
7.0
170
Not enough data
7.3
161
Not enough data
9.2
192
Not enough data
8.5
186
Platform
Not enough data
7.9
185
Not enough data
Feature Not Available
Not enough data
8.0
183
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Pulseway and Syncro are categorized as Remote Monitoring & Management (RMM), Remote Support, and Endpoint Management
Unique Categories
Pulseway is categorized as Server Monitoring, Server Backup, Patch Management, Incident Management, Online Backup, Network Monitoring, and PC Backup
Syncro is categorized as Remote Desktop and Professional Services Automation
Reviews
Reviewers' Company Size
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Discussions
What can Pulseway monitor?
1 Comment
SM
Servers, PC's, Windows, Mac, Linux, etc.Read more
Pulseway has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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