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At a Glance
Market Segments
Small-Business (53.5% of reviews)
Small-Business (87.3% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
$79.00 Per Month
Pulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySuperOps
Star Rating
(126)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync capabilities, achieving a perfect score of 10.0, while SuperOps falls short with a score of 8.0 in performance monitoring, indicating that Pulseway may provide a more seamless experience for users needing immediate updates.
- Reviewers mention that Pulseway's alerting system is highly rated at 9.9, compared to SuperOps' 8.1, suggesting that users may find Pulseway's notifications more timely and effective for proactive management.
- G2 users highlight Pulseway's superior multi-network capability with a score of 9.9, while SuperOps only scores 7.7, indicating that Pulseway may be better suited for businesses managing multiple networks simultaneously.
- Users on G2 appreciate Pulseway's device management features, scoring 9.3, whereas SuperOps scores 8.8, suggesting that Pulseway may offer more robust tools for managing various devices effectively.
- Reviewers mention that Pulseway's disaster recovery features are rated at 9.6, while SuperOps achieves a perfect score of 10.0, indicating that SuperOps may provide a more comprehensive solution for users focused on data recovery and protection.
- Users say that Pulseway's mobile backup application scores 7.5, which is lower than SuperOps' performance in this area, suggesting that SuperOps may offer a more user-friendly mobile experience for backup management.
Pricing
Entry-Level Pricing
Pulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
SuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
Pulseway
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
9.0
104
8.7
112
Ease of Use
9.2
104
9.0
114
Ease of Setup
9.0
96
9.0
99
Ease of Admin
9.3
89
8.9
99
Quality of Support
9.0
98
9.4
111
Has the product been a good partner in doing business?
9.4
87
9.2
99
Product Direction (% positive)
9.0
103
9.7
112
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Management
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
Compliance
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Not enough data
Compatibility
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Not enough data
Management
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
51
|
Verified
8.8
91
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.4
54
|
Verified
8.9
92
8.6
44
Feature Not Available
8.8
49
|
Verified
8.1
81
9.1
52
|
Verified
8.8
86
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.9
53
|
Verified
9.0
91
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.9
15
8.0
16
9.9
17
8.1
16
9.2
15
7.9
16
9.9
14
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.5
14
7.7
16
9.2
15
7.7
16
8.9
14
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Not enough data
Not enough data
Management Tools
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Not enough data
Generative AI
5.0
7
Not enough data
5.0
7
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Not enough data
Monitoring and Management
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Not enough data
Cloud environment support
7.9
25
Not enough data
8.5
29
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
73
Customer Management
Not enough data
8.2
59
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.3
58
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
57
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.0
28
Not enough data
6.2
28
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
32
Not enough data
8.2
31
Not enough data
7.3
25
Not enough data
9.2
32
Not enough data
8.6
27
Not enough data
8.7
29
Not enough data
Maintenance
9.4
34
Not enough data
7.1
26
Not enough data
Communication
7.9
29
Not enough data
4.7
24
Not enough data
4.6
24
Not enough data
5.5
26
Not enough data
Security
7.3
28
Not enough data
7.9
27
Not enough data
Device Support
9.1
31
Not enough data
8.9
32
Not enough data
8.7
33
Not enough data
Performance
8.5
33
Not enough data
Functionality
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Performance
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
5.4
33
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pulseway and SuperOps are categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, and Network Monitoring
Unique Categories
Pulseway is categorized as Server Monitoring, Server Backup, Endpoint Management, Incident Management, Online Backup, and PC Backup
SuperOps is categorized as Unified Endpoint Management (UEM), Professional Services Automation, IT Asset Management, Enterprise IT Management, and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Information Technology and Services
45.2%
Computer & Network Security
23.0%
Computer Networking
5.6%
Education Management
3.2%
Consulting
2.4%
Other
20.6%
Discussions
What can Pulseway monitor?
1 Comment
SM
Servers, PC's, Windows, Mac, Linux, etc.Read more
Pulseway has no more discussions with answers
SuperOps has no discussions with answers
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