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At a Glance
Market Segments
Small-Business (53.5% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
from $39 Tier based pricing
No pricing available
Pulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewayScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pulseway excels in real-time sync capabilities, achieving a perfect score of 10.0, which reviewers mention is crucial for maintaining up-to-date information across devices. In contrast, ConnectWise ScreenConnect, while strong, does not match this level of performance in sync.
- Reviewers mention that ConnectWise ScreenConnect shines in screen sharing features, scoring 9.7, which is higher than Pulseway's score of 8.8. Users appreciate the clarity and reliability of the screen sharing during remote sessions, making it a preferred choice for collaborative tasks.
- G2 users highlight Pulseway's superior mobile backup application, scoring 7.5, as a point of concern, with many reviewers expressing a desire for improved functionality. In comparison, ConnectWise ScreenConnect does not offer a dedicated mobile backup application, which users find limiting.
- Users on G2 report that Pulseway's performance monitoring capabilities are highly rated at 9.9, with reviewers mentioning that the alerting system is particularly effective in notifying them of issues in real-time. ConnectWise ScreenConnect, while competent, scores slightly lower in this area, indicating a potential gap in proactive monitoring.
- Reviewers mention that ConnectWise ScreenConnect's session recording feature, scoring 9.1, is a standout, allowing users to easily review past sessions. Pulseway's session recording, however, scores lower at 7.4, leading users to feel that they miss out on valuable insights from previous interactions.
- Users say that Pulseway's disaster recovery features are robust, scoring 9.6, which reviewers appreciate for ensuring data safety. In contrast, ConnectWise ScreenConnect also performs well in this area with a score of 9.0, but users feel that Pulseway offers a more comprehensive solution for backup and recovery needs.
Pricing
Entry-Level Pricing
Pulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
ScreenConnect
No pricing availableFree Trial
Pulseway
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.0
104
9.3
402
Ease of Use
9.2
104
9.3
405
Ease of Setup
9.0
96
8.9
330
Ease of Admin
9.3
89
8.9
327
Quality of Support
9.0
98
8.8
345
Has the product been a good partner in doing business?
9.4
87
9.1
312
Product Direction (% positive)
9.0
103
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Management
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
Compliance
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Not enough data
Compatibility
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Not enough data
Management
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Not enough data
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
51
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.4
54
|
Verified
Not enough data
8.6
44
Not enough data
8.8
49
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.9
53
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Functionality
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Not enough data
Not enough data
Management Tools
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Not enough data
Generative AI
5.0
7
Not enough data
5.0
7
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Not enough data
Monitoring and Management
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Not enough data
Cloud environment support
7.9
25
Not enough data
8.5
29
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
32
9.6
44
8.2
31
9.2
43
7.3
25
9.0
40
9.2
32
9.3
46
8.6
27
9.1
45
8.7
29
8.9
46
Maintenance
9.4
34
9.3
46
7.1
26
8.8
35
Communication
7.9
29
8.9
43
4.7
24
7.6
29
4.6
24
Feature Not Available
5.5
26
8.2
37
Security
7.3
28
8.8
31
7.9
27
8.8
36
Device Support
9.1
31
8.0
40
8.9
32
8.8
40
8.7
33
8.8
40
Performance
8.5
33
8.3
38
Functionality
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Performance
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
5.4
33
Not enough data
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Pulseway and ScreenConnect are categorized as Remote Support
Unique Categories
Pulseway is categorized as Server Monitoring, Remote Monitoring & Management (RMM), Server Backup, Patch Management, Endpoint Management, Incident Management, Online Backup, Network Monitoring, and PC Backup
ScreenConnect is categorized as Screen Sharing, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
What can Pulseway monitor?
1 Comment
SM
Servers, PC's, Windows, Mac, Linux, etc.Read more
Pulseway has no more discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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