Compare ServiceMax and Skedulo 
At a Glance
Market Segments
Mid-Market (40.9% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
Contact Us 1 User
No pricing available
ServiceMax
Star Rating
(145)4.2 out of 5
Market Segments
Mid-Market (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxSkedulo
Star Rating
(405)4.1 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SkeduloSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceMax generally offers a more robust overall experience, reflected in its higher G2 Score, which indicates greater user satisfaction compared to Skedulo. Users appreciate its ability to streamline field service operations with features like AI-driven scheduling that enhances efficiency.
- According to verified reviews, Skedulo excels in customization, with users noting that the platform adapts well to unique business needs. One user highlighted how the team has gone above and beyond to tailor the software, making it a great fit for specific workflows.
- Reviewers mention that while both platforms are user-friendly, ServiceMax has a slight edge in setup ease, with users reporting a smoother onboarding process. However, some have experienced performance issues, which can detract from the overall experience.
- Users say that Skedulo's integration with Google Calendar is a standout feature, making it easy to keep schedules organized and up-to-date. This seamless syncing is particularly praised for saving time and enhancing productivity.
- G2 reviewers highlight that ServiceMax provides strong automation capabilities, allowing for real-time visibility and efficient job assignment. This feature is particularly beneficial for teams needing to track work progress instantly, although some users have noted occasional downtime.
- According to recent feedback, both platforms receive positive remarks for their support quality, but Skedulo stands out with a slightly higher rating. Users appreciate the responsive support team, which is noted for listening to feedback and making necessary adjustments to improve user experience.
Pricing
Entry-Level Pricing
ServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
Skedulo
No pricing availableFree Trial
ServiceMax
No trial information availableSkedulo
No trial information availableRatings
Meets Requirements
8.5
127
8.1
338
Ease of Use
8.4
127
8.4
340
Ease of Setup
8.1
71
7.5
224
Ease of Admin
8.1
54
8.0
205
Quality of Support
8.1
122
8.4
309
Has the product been a good partner in doing business?
8.4
53
8.5
197
Product Direction (% positive)
8.6
121
8.5
333
Features by Category
Generative AI
6.6
47
5.3
49
Feature Not Available
5.2
49
Before the Job
8.4
69
7.7
187
8.4
68
8.3
191
8.5
65
7.9
172
8.1
68
7.5
170
On the Job
8.0
59
8.1
183
7.8
66
7.3
170
7.3
58
6.8
149
7.4
58
7.1
141
7.8
55
6.3
95
After the Job
8.2
66
7.6
163
8.2
68
7.6
150
7.7
63
6.2
111
7.6
57
7.8
167
Agentic AI - Field Service Management
8.3
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceMax and Skedulo are categorized as Field Service Management
Unique Categories
ServiceMax has no unique categories
Skedulo is categorized as Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skedulo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Medical Devices
8.6%
Oil & Energy
6.4%
Telecommunications
5.7%
Computer Software
5.7%
Other
52.9%
Hospital & Health Care
19.3%
Health, Wellness and Fitness
10.9%
Construction
7.7%
Real Estate
5.2%
Consumer Services
4.7%
Other
52.3%
Alternatives
Discussions
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What's the difference between Mobile Workforce Management and Field Service Management?
2 Comments
Official Response from Skedulo
The difference between mobile workforce management and field service management comes down to this question: Are you trying to optimize factors of your...Read more
Skedulo has no more discussions with answers
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