# ACE, MasterControl Quality Management System vs Arena PLM & QMS Comparison | | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 4.2 out of 5 | | **Total Reviews** | 29 | 522 | 441 | | **Largest Market Segment** | Mid-Market (60.7% of reviews) | Mid-Market (64.9% of reviews) | Mid-Market (58.1% of reviews) | | **Entry Level Price** | Contact Us | Contact Us Per Year | Contact Us | --- ## Top Pros & Cons ### ACE Pros: - Business Growth (1 reviews) - Customer Support (1 reviews) ### MasterControl Quality Management System Pros: - Ease of Use (115 reviews) - Document Management (87 reviews) Cons: - Not Intuitive (43 reviews) - Learning Curve (42 reviews) ### Arena PLM & QMS Pros: - Ease of Use (25 reviews) - Document Management (13 reviews) Cons: - Feature Limitations (9 reviews) - Missing Features (8 reviews) --- ## Ratings Comparison | Rating | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Meets Requirements** | 9.2 (17 reviews) | 8.6 (424 reviews) | 8.6 (390 reviews) | | **Ease of Use** | 9.6 (18 reviews) | 7.8 (454 reviews) | 8.1 (397 reviews) | | **Ease of Setup** | 7.8 (13 reviews) | 7.6 (327 reviews) | 8.1 (197 reviews) | | **Ease of Admin** | 8.1 (14 reviews) | 8.0 (315 reviews) | 8.4 (138 reviews) | | **Quality of Support** | 9.2 (22 reviews) | 8.6 (420 reviews) | 8.5 (327 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (14 reviews) | 8.8 (315 reviews) | 8.8 (138 reviews) | | **Product Direction (% positive)** | 7.1 (20 reviews) | 9.2 (416 reviews) | 8.5 (387 reviews) | --- ## Pricing ### ACE #### Entry-Level Pricing Plan: ACE® Custom Pricing Price: Contact Us Description: Pricing will differ based on your company and the amount of users. Key Features: - Office 365 Integration - Inspection Management - Quality Management [Learn more about ACE](https://www.g2.com/products/psc-software-ace/reviews) #### Free Trial Yes ### MasterControl Quality Management System #### Entry-Level Pricing Plan: Quality Excellence Price: Contact Us Per Year Description: With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence. Key Features: - Documents and Change - Training and Exams - Incidents and Corrective Actions (CA) [Learn more about MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) #### Free Trial No ### Arena PLM & QMS #### Entry-Level Pricing Plan: Arena PLM Launch Price: Contact Us Description: *additional fees apply Key Features: - BOM Management - Document Management - Change Management [Browse all 7 editions](https://www.g2.com/products/arena-plm-qms/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Pharma and Biotech | Product | Score | Reviews | |---|---|---| | **ACE** | 9.7/10 | 8 | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | N/A | N/A | #### Sales | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Account Management** | Feature Not Available | Not enough data | Not enough data | | **Sales Coaching** | Feature Not Available | Not enough data | Not enough data | #### Operations | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Field Operations Management** | Feature Not Available | Not enough data | Not enough data | | **Data Management** | Not enough data | Not enough data | Not enough data | | **Multichannel Engagement** | Not enough data | Not enough data | Not enough data | | **Task Automation** | Not enough data | Not enough data | Not enough data | | **Industry Regulations** | 10.0 (6 reviews) | Not enough data | Not enough data | #### Activity Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Product-To-Market Management** | Not enough data | Not enough data | Not enough data | | **Regulatory Adherence** | Not enough data | Not enough data | Not enough data | | **Information Management** | 9.3 (5 reviews) | Not enough data | Not enough data | | **Process Automation** | Not enough data | Not enough data | Not enough data | | **Sales Management** | Not enough data | Not enough data | Not enough data | ### Medical QMS | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | 7.2/10 | 76 | | **Arena PLM & QMS** | 8.3/10 | 90 | #### Quality Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Design Controls** | Not enough data | 7.1 (62 reviews) | 8.3 (79 reviews) | | **Audit Management** | Not enough data | 6.7 (64 reviews) | 8.3 (72 reviews) | | **Supplier Network Management** | Feature Not Available | 6.9 (60 reviews) | 7.9 (66 reviews) | | **Risk Management** | Not enough data | 7.0 (59 reviews) | 8.2 (68 reviews) | #### Quality System | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Analytics & Reporting** | Not enough data | 6.8 (62 reviews) | 8.2 (64 reviews) | | **Real-time Collaboration** | Not enough data | 7.4 (66 reviews) | 8.0 (65 reviews) | | **Document Control** | Not enough data | 8.5 (73 reviews) | 8.9 (82 reviews) | | **Quality Processes** | Not enough data | 7.9 (68 reviews) | 8.7 (78 reviews) | ### Complaint Management | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | 7.5/10 | 8 | | **Arena PLM & QMS** | N/A | N/A | #### Usability | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **All-Employee Access** | Not enough data | 8.3 (8 reviews) | Not enough data | | **Supporting Documents** | Not enough data | 8.3 (8 reviews) | Not enough data | | **Two-Way Communication** | Not enough data | 7.1 (8 reviews) | Not enough data | #### Reporting | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Priority Case Alerts** | Not enough data | 8.1 (8 reviews) | Not enough data | | **Trend Analysis** | Not enough data | 7.5 (8 reviews) | Not enough data | | **Performance Monitoring** | Not enough data | 7.7 (8 reviews) | Not enough data | #### Generative AI | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **AI Text Generation** | Not enough data | 6.3 (5 reviews) | Not enough data | | **AI Text Summarization** | Not enough data | 6.3 (5 reviews) | Not enough data | ### Quality Management (QMS) | Product | Score | Reviews | |---|---|---| | **ACE** | 9.6/10 | 11 | | **MasterControl Quality Management System** | 7.6/10 | 312 | | **Arena PLM & QMS** | 8.0/10 | 109 | #### Nonconformance | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Conformance Records** | 9.5 (7 reviews) ✓ Verified | 7.6 (252 reviews) ✓ Verified | 8.3 (82 reviews) ✓ Verified | | **CAPA** | 9.6 (8 reviews) ✓ Verified | 7.6 (264 reviews) ✓ Verified | 8.3 (80 reviews) ✓ Verified | | **Change Management** | 9.6 (8 reviews) ✓ Verified | 7.7 (260 reviews) ✓ Verified | 8.7 (95 reviews) ✓ Verified | #### Quality system | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Document Control** | 9.4 (9 reviews) ✓ Verified | 8.8 (292 reviews) ✓ Verified | 9.0 (100 reviews) ✓ Verified | | **Collaboration** | 9.3 (7 reviews) ✓ Verified | 8.2 (285 reviews) ✓ Verified | 8.1 (92 reviews) ✓ Verified | | **Analytics and Reports** | 9.0 (8 reviews) ✓ Verified | 6.8 (283 reviews) ✓ Verified | 7.7 (84 reviews) ✓ Verified | #### Risk Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Assessments** | 9.3 (7 reviews) ✓ Verified | 7.1 (239 reviews) ✓ Verified | Feature Not Available | | **Operational Risk** | 9.7 (5 reviews) ✓ Verified | 6.9 (233 reviews) ✓ Verified | 7.6 (64 reviews) ✓ Verified | | **Supplier Evaluation** | 9.2 (6 reviews) | 6.8 (231 reviews) ✓ Verified | 7.6 (66 reviews) ✓ Verified | #### Inspection Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Templates** | 9.8 (7 reviews) ✓ Verified | 7.3 (268 reviews) ✓ Verified | 7.9 (76 reviews) ✓ Verified | | **Workflows** | 9.8 (7 reviews) ✓ Verified | 8.0 (280 reviews) ✓ Verified | 8.3 (77 reviews) ✓ Verified | | **Corrective Actions** | 9.7 (6 reviews) ✓ Verified | 7.5 (255 reviews) ✓ Verified | 8.2 (75 reviews) ✓ Verified | #### Compliance | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Standards & Regulations** | 9.3 (5 reviews) ✓ Verified | Feature Not Available | 8.2 (72 reviews) ✓ Verified | | **Permits** | Not enough data | 6.9 (208 reviews) ✓ Verified | 7.7 (62 reviews) ✓ Verified | | **Certifications** | Not enough data | 7.0 (213 reviews) ✓ Verified | 7.9 (69 reviews) ✓ Verified | #### Platform | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Integration** | Not enough data | 7.3 (225 reviews) ✓ Verified | 7.8 (72 reviews) ✓ Verified | | **Security & Privacy** | 9.7 (6 reviews) ✓ Verified | 8.5 (249 reviews) ✓ Verified | 8.6 (82 reviews) ✓ Verified | | **Mobile Access** | 9.4 (6 reviews) ✓ Verified | 6.7 (227 reviews) ✓ Verified | 6.9 (74 reviews) ✓ Verified | | **Flexibility** | 9.7 (6 reviews) ✓ Verified | 7.6 (265 reviews) ✓ Verified | 7.9 (84 reviews) ✓ Verified | #### Services | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Implementation** | 9.7 (6 reviews) ✓ Verified | 7.9 (259 reviews) ✓ Verified | 8.0 (80 reviews) ✓ Verified | | **Training & Learning** | 9.5 (7 reviews) ✓ Verified | 8.2 (268 reviews) ✓ Verified | 7.9 (87 reviews) ✓ Verified | | **Customer Support** | 9.8 (7 reviews) ✓ Verified | 8.6 (267 reviews) ✓ Verified | 8.4 (77 reviews) ✓ Verified | | **Professional Services** | 10.0 (6 reviews) ✓ Verified | 8.4 (242 reviews) ✓ Verified | 8.1 (68 reviews) ✓ Verified | ### Inspection Management | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | N/A | N/A | #### Planning | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Checklists** | Not enough data | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | Not enough data | | **Procedures** | Not enough data | Not enough data | Not enough data | #### Execution | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Sampling** | Not enough data | Not enough data | Not enough data | | **Corrective Actions** | Not enough data | Not enough data | Not enough data | | **Data Capture** | Not enough data | Not enough data | Not enough data | | **Reports** | Not enough data | Not enough data | Not enough data | | **Ad-hoc Tasks** | Not enough data | Not enough data | Not enough data | #### Analytics | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Monitoring** | Not enough data | Not enough data | Not enough data | | **KPIs** | Not enough data | Not enough data | Not enough data | | **Nonconformace** | Not enough data | Not enough data | Not enough data | ### Electronic Trial Master File (eTMF) | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | 8.2/10 | 6 | | **Arena PLM & QMS** | N/A | N/A | #### Content Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Bulk Upload and Indexing** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Document Tracking** | Not enough data | 8.6 (6 reviews) | Not enough data | | **Version Controlling** | Not enough data | 9.4 (6 reviews) | Not enough data | | **Search Engine** | Not enough data | 8.1 (6 reviews) | Not enough data | | **File Planning and Milestones** | Not enough data | 7.3 (5 reviews) | Not enough data | | **Real-Time Authoring and Collaboration** | Not enough data | 7.3 (5 reviews) | Not enough data | | **Content Workflows** | Not enough data | 9.2 (6 reviews) | Not enough data | #### Regulatory Compliance | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Dashboards and Reporting** | Not enough data | 7.3 (5 reviews) | Not enough data | | **TMF Reference Models** | Not enough data | Not enough data | Not enough data | | **Inspection Readiness** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Role Permissions** | Not enough data | 8.0 (5 reviews) | Not enough data | ### Regulatory Information Management (RIM) Systems | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | N/A | N/A | #### Document Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Dossier Management** | Not enough data | Not enough data | Not enough data | | **Tech Files** | Not enough data | Not enough data | Not enough data | | **Submission Planning** | Not enough data | Not enough data | Not enough data | | **Archiving** | Not enough data | Not enough data | Not enough data | #### Product Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Audit Trails** | Not enough data | Not enough data | Not enough data | | **Label Management** | Not enough data | Not enough data | Not enough data | | **Live Dashboards** | Not enough data | Not enough data | Not enough data | | **Collaborative Authoring** | Not enough data | Not enough data | Not enough data | | **Product Information** | Not enough data | Not enough data | Not enough data | #### Regulatory Affairs | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Automated Notifications** | Not enough data | Not enough data | Not enough data | | **Post-Market Surveillance** | Not enough data | Not enough data | Not enough data | | **Communication Tools** | Not enough data | Not enough data | Not enough data | | **Regulatory Intelligence** | Not enough data | Not enough data | Not enough data | ### Product Lifecycle Management (PLM) | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | 7.7/10 | 221 | #### New Product Introduction | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Ideation** | Not enough data | Not enough data | 7.6 (137 reviews) | | **Time-to-market** | Feature Not Available | Not enough data | 7.8 (127 reviews) ✓ Verified | | **Cost estimating** | Feature Not Available | Not enough data | 7.3 (131 reviews) ✓ Verified | | **Product approval** | Not enough data | Not enough data | 8.5 (176 reviews) ✓ Verified | #### CAD | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **CAD Models** | Not enough data | Not enough data | 7.2 (135 reviews) ✓ Verified | | **CAD Options** | Feature Not Available | Not enough data | 7.2 (124 reviews) ✓ Verified | | **Conversion** | Feature Not Available | Not enough data | 6.7 (103 reviews) ✓ Verified | #### Collaboration | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Supplier alignment** | Feature Not Available | Not enough data | 7.8 (143 reviews) ✓ Verified | | **Communication** | Feature Not Available | Not enough data | 7.9 (154 reviews) ✓ Verified | | **Development** | Feature Not Available | Not enough data | 7.9 (160 reviews) ✓ Verified | | **Document Management** | Not enough data | Not enough data | 8.8 (187 reviews) ✓ Verified | #### Product Data Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Product Metadata** | Not enough data | Not enough data | 8.2 (152 reviews) ✓ Verified | | **Data Quality** | Not enough data | Not enough data | 8.6 (163 reviews) ✓ Verified | | **Version Control** | Not enough data | Not enough data | 8.8 (187 reviews) ✓ Verified | #### Bill of Materials | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **BOM management** | Not enough data | Not enough data | 8.9 (196 reviews) ✓ Verified | | **Multi-level BOM** | Not enough data | Not enough data | 8.8 (191 reviews) ✓ Verified | | **BOM Types** | Feature Not Available | Not enough data | 8.6 (180 reviews) ✓ Verified | | **BOM visualization** | Feature Not Available | Not enough data | 8.2 (174 reviews) ✓ Verified | #### Engineering Change Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **ECR Workflows** | Not enough data | Not enough data | 8.0 (170 reviews) ✓ Verified | | **Change Management** | Not enough data | Not enough data | 8.5 (199 reviews) ✓ Verified | | **ECO Management** | Not enough data | Not enough data | 8.6 (192 reviews) ✓ Verified | #### Simulation | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Virtual Testing** | Feature Not Available | Not enough data | 7.1 (89 reviews) ✓ Verified | | **Analysis** | Feature Not Available | Not enough data | 7.1 (92 reviews) ✓ Verified | | **Optimization** | Feature Not Available | Not enough data | 7.2 (91 reviews) ✓ Verified | #### Analytics | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Reporting** | Not enough data | Not enough data | 7.2 (125 reviews) ✓ Verified | | **Costing** | Not enough data | Not enough data | 6.9 (106 reviews) ✓ Verified | | **Product Intelligence** | Feature Not Available | Not enough data | 7.2 (103 reviews) ✓ Verified | #### Quality management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Quality planning** | Not enough data | Not enough data | 7.7 (117 reviews) ✓ Verified | | **Traceability** | Not enough data | Not enough data | 8.2 (135 reviews) ✓ Verified | | **Compliance** | Not enough data | Not enough data | 8.0 (130 reviews) ✓ Verified | #### Integration | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **ERP** | Not enough data | Not enough data | 7.2 (110 reviews) ✓ Verified | | **MES** | Not enough data | Not enough data | 6.8 (80 reviews) ✓ Verified | | **PIM** | Not enough data | Not enough data | 6.9 (80 reviews) ✓ Verified | | **Maintenance** | Not enough data | Not enough data | 7.3 (89 reviews) ✓ Verified | #### Generative AI | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 6.8 (37 reviews) | | **AI Image-to-Text** | Not enough data | Not enough data | Feature Not Available | ### IT Risk Management | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | N/A | N/A | #### Generative AI | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | #### Monitoring - IT Risk Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **AI Monitoring** | Not enough data | Not enough data | Not enough data | #### Agentic AI - IT Risk Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | ### Audit Management | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | N/A | N/A | #### Generative AI | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | Not enough data | Not enough data | #### Workflows - Audit Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Audit Trail** | Not enough data | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | | **Planning & Scheduling** | Not enough data | Not enough data | Not enough data | #### Documentation - Audit Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Templates & Forms** | Not enough data | Not enough data | Not enough data | | **Checklists** | Not enough data | Not enough data | Not enough data | #### Reporting & Analytics - Audit Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Dashboard** | Not enough data | Not enough data | Not enough data | | **Audit Performance** | Not enough data | Not enough data | Not enough data | | **Industry Compliance** | Not enough data | Not enough data | Not enough data | ### Operational Risk Management | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | N/A | N/A | | **Arena PLM & QMS** | N/A | N/A | #### Operational Risk Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Operational Risk Methodology** | Not enough data | Not enough data | Not enough data | | **Operational Risk Classification** | Not enough data | Not enough data | Not enough data | | **Operational Risk Identification** | Not enough data | Not enough data | Not enough data | #### Business Resilience | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Business Continuity** | Not enough data | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **AI Tasks** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Operational Risk Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Enterprise Content Management (ECM) | Product | Score | Reviews | |---|---|---| | **ACE** | N/A | N/A | | **MasterControl Quality Management System** | 8.8/10 | 7 | | **Arena PLM & QMS** | N/A | N/A | #### Agentic AI - Enterprise Content Management (ECM) | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### File Management | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **File Type Support** | Not enough data | 8.6 (6 reviews) | Not enough data | | **Metadata** | Not enough data | 8.9 (6 reviews) | Not enough data | | **OCR Scanning** | Not enough data | Not enough data | Not enough data | | **Versioning** | Not enough data | 8.6 (6 reviews) | Not enough data | | **Collaboration** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Document Assembly** | Not enough data | Not enough data | Not enough data | | **Form Creation** | Not enough data | Not enough data | Not enough data | | **Portals and Sites** | Not enough data | Not enough data | Not enough data | | **Disposition** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Search** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Web Interface** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Mobile Apps** | Not enough data | Not enough data | Not enough data | #### Workflow | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Process Automation** | Not enough data | Not enough data | Not enough data | | **Conditions** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Activities** | Not enough data | 8.3 (5 reviews) | Not enough data | | **Records Management** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Case Management** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Internationalization** | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Reporting and Auditing** | Not enough data | 9.0 (5 reviews) | Not enough data | | **System of Record Integration** | Not enough data | Not enough data | Not enough data | | **APIs** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms), [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms) **Unique to ACE (4):** [Inspection Management Software](https://www.g2.com/categories/inspection-management), [Pharma and Biotech Software](https://www.g2.com/categories/pharma-and-biotech), [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf) **Unique to MasterControl Quality Management System (7):** [Regulatory Information Management (RIM) Systems](https://www.g2.com/categories/regulatory-information-management-rim-systems), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management) **Unique to Arena PLM & QMS (1):** [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm) --- ## Reviewer Demographics ### By Company Size | Segment | ACE | MasterControl Quality Management System | Arena PLM & QMS | |---|---|---|---| | **Small-Business** | 28.6% | 9.3% | 25.6% | | **Mid-Market** | 60.7% | 64.9% | 58.1% | | **Enterprise** | 10.7% | 25.8% | 16.3% | ### By Industry #### ACE - **Pharmaceuticals:** 57.1% - **Biotechnology:** 35.7% - **Consumer Goods:** 3.6% - **Computer Software:** 3.6% #### MasterControl Quality Management System - **Pharmaceuticals:** 36.1% - **Medical Devices:** 24.9% - **Biotechnology:** 14.5% - **Hospital & Health Care:** 4.9% - **Manufacturing:** 3.7% - **Health, Wellness and Fitness:** 1.8% - **Government Administration:** 1.4% - **Food Production:** 1.2% - **Chemicals:** 1.0% - **Research:** 1.0% - **Other:** 9.6% #### Arena PLM & QMS - **Medical Devices:** 35.2% - **Electrical/Electronic Manufacturing:** 11.0% - **Biotechnology:** 7.7% - **Mechanical or Industrial Engineering:** 5.4% - **Consumer Electronics:** 4.7% - **Information Technology and Services:** 3.5% - **Automotive:** 3.3% - **Manufacturing:** 2.6% - **Renewables & Environment:** 2.1% - **Design:** 1.9% - **Other:** 22.8% --- ## Alternatives ### Alternatives to ACE - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (744 reviews) - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews) - [OpenBOM](https://www.g2.com/products/openbom/reviews) — 4.2/5 stars (784 reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1162 reviews) - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) — 4.3/5 stars (933 reviews) - [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1047 reviews) ### Alternatives to MasterControl Quality Management System - [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (744 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews) - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews) - [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1047 reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1162 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (557 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2145 reviews) ### Alternatives to Arena PLM & QMS - [Propel](https://www.g2.com/products/propel-propel/reviews) — 4.3/5 stars (144 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (744 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews) - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews) - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) — 4.3/5 stars (933 reviews) - [OpenBOM](https://www.g2.com/products/openbom/reviews) — 4.2/5 stars (784 reviews) - [Aras Innovator](https://www.g2.com/products/aras-innovator/reviews) — 4.4/5 stars (119 reviews) - [Autodesk Fusion Manage](https://www.g2.com/products/autodesk-fusion-manage/reviews) — 4.3/5 stars (114 reviews) - [Oracle Product Lifecycle Management (PLM)](https://www.g2.com/products/oracle-product-lifecycle-management-plm/reviews) — 4.1/5 stars (94 reviews) - [ENOVIA](https://www.g2.com/products/enovia/reviews) — 4.1/5 stars (77 reviews) --- ## Top Discussions ### ACE No discussions available for this product. ### MasterControl Quality Management System - Title: [What is MasterControl Quality Management System used for?](https://www.g2.com/discussions/what-is-mastercontrol-quality-management-system-used-for) — 1 comment > **Top comment:** "It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For..." ### Arena PLM & QMS - Title: [What does a PLM do?](https://www.g2.com/discussions/what-does-a-plm-do) — 2 comments > **Top comment:** "A PLM is the gate keeper for your intellectual property, and the avenue for your manufacturer to build the product per your specifications" - Title: [Is Arena PLM more cost-effective than keeping an aging Agile PLM system with limited support?](https://www.g2.com/discussions/is-arena-plm-more-cost-effective-than-keeping-an-aging-agile-plm-system-with-limited-support) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. Arena PLM is more cost‑effective than maintaining an aging Agile PLM system with limited support. As a cloud‑native platform, Arena eliminates..." - Title: [What is the best way to move legacy Agile PLM data (BOMs, suppliers, documents) into Arena Cloud PLM?](https://www.g2.com/discussions/what-is-the-best-way-to-move-legacy-agile-plm-data-boms-suppliers-documents-into-arena-cloud-plm) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The best way to move from legacy Agile PLM data to Arena Cloud PLM is to leverage the expertise of migration experts, such as Arena solution architects and..." - Title: [How is Arena QMS different from other QMS systems?](https://www.g2.com/discussions/how-is-arena-qms-different-from-other-qms-systems) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Arena QMS is different from other QMS systems because it is product‑centric. It unites quality and product data in a single, secure system of record,..." - Title: [Can I use Arena to help identify at-risk components?](https://www.g2.com/discussions/can-i-use-arena-to-help-identify-at-risk-components) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, you can use Arena to identify at-risk components. Arena Supply Chain Intelligence (SCI) monitors the health of your bill of materials, or BOM, and flags..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/psc-software-ace-vs-mastercontrol-quality-management-system-vs-arena-plm-qms)