# Proton.ai vs SAP Sales Cloud Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Sales Cloud excels in providing a comprehensive view of customer interactions, with users highlighting its ability to keep all customer data, leads, and sales activities in one place. This centralized approach allows for efficient tracking of opportunities and better planning. - **Users say** that Proton.ai stands out for its seamless integration across multiple devices, which is particularly beneficial for teams that require flexibility and security. Reviewers appreciate the robust security features that protect sensitive information, making it a reliable choice for businesses concerned about data safety. - **According to verified reviews** , SAP Sales Cloud is praised for its mobile access, enabling users to manage deals and customer interactions from anywhere. This feature is especially valued by sales professionals who need to stay connected while on the go. - **Reviewers mention** that Proton.ai excels at upselling, with features that allow for quick and effective presentation of additional items to consumers. Users appreciate the ability to create targeted campaigns for specific products, enhancing their marketing efforts. - **G2 reviewers highlight** that while SAP Sales Cloud has a solid overall rating, some users have noted challenges with configuration, indicating that it may not always align perfectly with specific workflow needs. This suggests that while it offers many features, there may be a learning curve for some users. - **Users report** that Proton.ai has received high marks for its ease of use, with a user-friendly interface that simplifies daily tasks. This is a significant advantage for teams looking for a straightforward solution that minimizes training time and maximizes productivity. | | Proton.ai | SAP Sales Cloud | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | | **Total Reviews** | 11 | 998 | | **Largest Market Segment** | Mid-Market (66.7% of reviews) | Enterprise (44.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Proton.ai **Not enough data** ### SAP Sales Cloud Pros: - Ease of Use (101 reviews) - Integrations (65 reviews) Cons: - Learning Curve (86 reviews) - Limited Customization (49 reviews) --- ## Ratings Comparison | Rating | Proton.ai | SAP Sales Cloud | |---|---|---| | **Meets Requirements** | 8.8 (8 reviews) | 8.5 (710 reviews) | | **Ease of Use** | 9.2 (8 reviews) | 7.9 (723 reviews) | | **Ease of Setup** | Not enough data | 8.1 (406 reviews) | | **Ease of Admin** | Not enough data | 8.0 (262 reviews) | | **Quality of Support** | 9.0 (8 reviews) | 8.3 (679 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.5 (262 reviews) | | **Product Direction (% positive)** | 10.0 (7 reviews) | 8.5 (682 reviews) | --- ## Pricing ### Proton.ai #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SAP Sales Cloud #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Proton.ai** | N/A | N/A | | **SAP Sales Cloud** | 8.1/10 | 621 | #### Sales Force Automation | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Contact & Account Management** | Not enough data | 8.3 (479 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.2 (314 reviews) | | **Opportunity & Pipeline Mgmt.** | Not enough data | 8.3 (443 reviews) ✓ Verified | | **Task / Activity Management** | Not enough data | 8.3 (457 reviews) ✓ Verified | | **Territory & Quota Management** | Not enough data | 8.1 (406 reviews) ✓ Verified | | **Desktop Integration** | Not enough data | 8.1 (430 reviews) ✓ Verified | | **Product & Price List Management** | Not enough data | 8.1 (429 reviews) ✓ Verified | | **Quote & Order Management** | Not enough data | 8.2 (434 reviews) ✓ Verified | | **Customer Contract Management** | Not enough data | 8.2 (448 reviews) ✓ Verified | #### Marketing Automation | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Email Marketing** | Not enough data | 7.9 (381 reviews) ✓ Verified | | **Campaign Management** | Not enough data | 8.2 (305 reviews) | | **Lead Management** | Not enough data | 8.4 (408 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 8.1 (348 reviews) ✓ Verified | #### Customer Support | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Case Management** | Not enough data | 8.4 (412 reviews) ✓ Verified | | **Customer Support Portal** | Not enough data | 8.2 (422 reviews) ✓ Verified | | **Knowledge Base** | Not enough data | 8.2 (419 reviews) ✓ Verified | | **Call Center Features** | Not enough data | 8.0 (381 reviews) ✓ Verified | | **Support Analytics** | Not enough data | 8.2 (410 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Reporting** | Not enough data | 8.2 (466 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.2 (464 reviews) ✓ Verified | | **Forecasting** | Not enough data | 8.2 (421 reviews) ✓ Verified | #### Mobile & Social | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Social Collaboration Features** | Not enough data | 8.1 (270 reviews) | | **Social Network Integration** | Not enough data | 8.0 (217 reviews) | | **Mobile User Support** | Not enough data | 7.8 (341 reviews) ✓ Verified | #### Platform | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Customization** | Not enough data | 8.0 (293 reviews) ✓ Verified | | **Workflow Capability** | Not enough data | 8.3 (290 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.5 (293 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.3 (260 reviews) ✓ Verified | | **Sandbox / Test Environments** | Not enough data | 8.2 (269 reviews) ✓ Verified | | **Document & Content Mgmt.** | Not enough data | 8.4 (276 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.3 (299 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 8.3 (281 reviews) ✓ Verified | #### Integration | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Data Import & Export Tools** | Not enough data | 8.4 (288 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 8.2 (272 reviews) ✓ Verified | | **Breadth of Partner Applications** | Not enough data | 8.1 (251 reviews) ✓ Verified | #### Generative AI | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **AI Text Generation** | Not enough data | 7.5 (138 reviews) | #### Agentic AI - CRM | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (42 reviews) | | **Multi-step Planning** | Not enough data | 7.3 (41 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (44 reviews) | | **Adaptive Learning** | Not enough data | 7.4 (43 reviews) | | **Natural Language Interaction** | Not enough data | 7.6 (41 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (43 reviews) | | **Decision Making** | Not enough data | 7.8 (42 reviews) | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Proton.ai** | N/A | N/A | | **SAP Sales Cloud** | N/A | N/A | #### Lead Facilitation | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Customer-facing Chatbot** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Lead Follow-up** | Not enough data | Not enough data | | **Meeting Scheduling ** | Not enough data | Not enough data | #### Organization | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | Not enough data | | **Data Entry** | Not enough data | Not enough data | | **Integrations / APIs** | Not enough data | Not enough data | #### Performance Analysis | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Coaching ** | Not enough data | Not enough data | | **Peformance Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **ROI Forecasting ** | Not enough data | Not enough data | | **Sales Forecasting ** | Not enough data | Not enough data | #### Generative AI | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### E-Commerce Personalization | Product | Score | Reviews | |---|---|---| | **Proton.ai** | N/A | N/A | | **SAP Sales Cloud** | N/A | N/A | #### Visitor Behavior | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Monitoring** | Not enough data | Not enough data | | **Targeting** | Not enough data | Not enough data | | **Guided Selling** | Not enough data | Not enough data | #### Templates | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Library** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Optimization** | Not enough data | Not enough data | #### Personalization | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Recommendation** | Not enough data | Not enough data | | **Content** | Not enough data | Not enough data | | **Cart Abandonment** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Personalization Engine** | Not enough data | Not enough data | | **Product Recommendations** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Personalized Messaging** | Not enough data | Not enough data | #### Multichannel | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Web** | Not enough data | Not enough data | | **Email** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | #### Administration | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Marketing Campaigns** | Not enough data | Not enough data | | **Reports & Analytics** | Not enough data | Not enough data | | **User Data** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Agentic AI - E-Commerce Personalization | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Proton.ai** | N/A | N/A | | **SAP Sales Cloud** | 8.5/10 | 147 | #### Agentic AI - Sales Analytics | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (12 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (12 reviews) | | **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | | **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | #### Data Sourcing | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Data Sourcing** | Not enough data | 8.6 (133 reviews) | | **Exporting & Sharing Data** | Not enough data | 8.8 (131 reviews) | | **Multi-Device Data Visualization** | Not enough data | 8.6 (128 reviews) | | **Interactive Dashboards** | Not enough data | 9.0 (131 reviews) | | **Data Segmentation** | Not enough data | 8.6 (131 reviews) | #### Predictive Analytics | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Lead Scoring** | Not enough data | 8.8 (128 reviews) | | **Opportunity Scoring** | Not enough data | 8.9 (129 reviews) | | **Risk Analysis** | Not enough data | 8.7 (134 reviews) | | **Live Forecasting** | Not enough data | 8.9 (136 reviews) | #### Sales Management | Feature | Proton.ai | SAP Sales Cloud | |---|---|---| | **Live Pipeline Management** | Not enough data | 8.6 (134 reviews) | | **Sales Gamification** | Not enough data | 8.3 (131 reviews) | | **Account-Based Analytics** | Not enough data | 8.8 (134 reviews) | | **Activity Tracking** | Not enough data | 9.0 (134 reviews) | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Proton.ai (2):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Proton.ai | SAP Sales Cloud | |---|---|---| | **Small-Business** | 22.2% | 20.0% | | **Mid-Market** | 66.7% | 36.0% | | **Enterprise** | 11.1% | 44.0% | ### By Industry #### Proton.ai - **Information Technology and Services:** 22.2% - **Electrical/Electronic Manufacturing:** 22.2% - **Consumer Services:** 22.2% - **Wholesale:** 11.1% - **Chemicals:** 11.1% - **Accounting:** 11.1% #### SAP Sales Cloud - **Information Technology and Services:** 13.9% - **Computer Software:** 4.9% - **Accounting:** 4.6% - **Financial Services:** 3.7% - **Automotive:** 3.3% - **Consumer Goods:** 3.0% - **Telecommunications:** 2.8% - **Retail:** 2.6% - **Oil & Energy:** 2.3% - **Consulting:** 2.3% - **Other:** 56.6% --- ## Alternatives ### Alternatives to Proton.ai - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13792 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25782 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4088 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4159 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2034 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews) ### Alternatives to SAP Sales Cloud - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25782 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13792 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3039 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (950 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews) --- ## Top Discussions ### Proton.ai - Title: [What is Proton used for?](https://www.g2.com/discussions/what-is-proton-used-for) — 1 comment > **Top comment:** "Internet security, VPN software Private and Secure Mail Privacy and Encryption secured Calender " ### SAP Sales Cloud - Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..." - Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)* > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..." - Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment > **Top comment:** "Still learning from these SAP Ocean " - Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. " - Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)* > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/proton-ai-vs-sap-sap-sales-cloud)