# Conga POM (Price Optimization & Management) vs ServiceNow CPQ Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Logik.ai excels in user experience, with many praising its **clean and intuitive interface** that simplifies onboarding for non-technical users. In contrast, PROS has received feedback indicating some challenges in matching specific workflow needs, which can lead to configuration difficulties.
- **Users say** that Logik.ai's implementation process is straightforward, making it easy to integrate into existing workflows. Recent feedback highlights that users can learn the entire CPQ process through accessible training materials, while PROS users have noted that while the team is helpful, the setup can be more complex.
- **Reviewers mention** that Logik.ai provides a high level of support, with many users appreciating the quality of training resources available. On the other hand, while PROS has a dedicated support team, some users feel that the overall support experience could be improved, particularly in terms of responsiveness.
- **According to verified reviews** , Logik.ai is recognized for its flexibility in handling complex configuration rules, with users noting that it can accomplish tasks that other CPQ tools struggle with. PROS, while also capable, has received mixed feedback regarding its adaptability to unique customer requirements.
- **G2 reviewers highlight** that Logik.ai's strong performance in areas like CRM integration and scalability makes it a preferred choice for mid-market companies. In contrast, PROS is more commonly favored by enterprise-level users, but its overall user satisfaction scores are lower, indicating potential areas for improvement.
- **Users report** that Logik.ai's innovative approach is changing customer expectations in the CPQ space, with many feeling that it offers capabilities beyond what they previously thought possible. Meanwhile, PROS is recognized for its AI-centric solutions, but some users feel that it may not be as dynamic in addressing evolving market needs.



| | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 198 | 55 | 
| **Largest Market Segment** | Enterprise (59.7% of reviews) | Mid-Market (40.0% of reviews) | 
| **Entry Level Price** | Contact PROS | No pricing available | 

---
## Top Pros & Cons

### Conga POM (Price Optimization & Management)

Pros:
- Pricing Optimization (11 reviews)
- Innovation (8 reviews)

Cons:
- Data Management Issues (4 reviews)
- Difficult Learning Process (4 reviews)

### ServiceNow CPQ

Pros:
- Ease of Use (5 reviews)
- Intuitive (4 reviews)

Cons:
- Complex Setup (3 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
  | **Meets Requirements** | 8.1 (115 reviews) | 9.1 (32 reviews) | 
  | **Ease of Use** | 7.8 (117 reviews) | 8.6 (42 reviews) | 
  | **Ease of Setup** | 6.5 (87 reviews) | 8.2 (32 reviews) | 
  | **Ease of Admin** | 7.0 (73 reviews) | 9.0 (15 reviews) | 
  | **Quality of Support** | 8.1 (113 reviews) | 9.1 (39 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (73 reviews) | 9.5 (17 reviews) | 
  | **Product Direction (% positive)** | 8.4 (112 reviews) | 9.6 (31 reviews) | 

---
## Pricing

### Conga POM (Price Optimization & Management)

#### Entry-Level Pricing

Plan: PROS Pricing

Price: Contact PROS


[Learn more about Conga POM (Price Optimization & Management)](https://www.g2.com/products/conga-pom-price-optimization-management/reviews)

#### Free Trial

No

### ServiceNow CPQ

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Conga POM (Price Optimization & Management)** | 7.3/10 | 50 |
| **ServiceNow CPQ** | 8.1/10 | 36 |

#### Configuration - cpq

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Product Catalog** | 7.9 (28 reviews) | 8.3 (16 reviews) | 
| **Guided Selling** | 7.8 (21 reviews) | 8.6 (19 reviews) | 
| **Configuration Rules** | 7.6 (32 reviews) | 9.1 (20 reviews) | 
| **Price Configuration** | 7.5 (34 reviews) | 8.9 (20 reviews) | 
| **Visual Configuration** | 6.9 (24 reviews) | 8.4 (17 reviews) | 

#### Pricing

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Pricing Flexibility** | 7.3 (31 reviews) | 8.1 (19 reviews) | 
| **Discounting** | 7.5 (26 reviews) | 8.1 (18 reviews) | 
| **Commerical Rules** | 7.7 (23 reviews) | 8.0 (16 reviews) | 
| **Terms and Conditions** | 8.5 (16 reviews) | 8.3 (14 reviews) | 
| **Approval Workflow** | 7.9 (22 reviews) | 7.9 (14 reviews) | 
| **Renewals** | 6.9 (19 reviews) | 7.2 (13 reviews) | 

#### Quoting

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Grouping** | 7.2 (21 reviews) | 7.6 (7 reviews) | 
| **Version Control** | 7.2 (26 reviews) | 6.7 (8 reviews) | 
| **Quote Document Generation** | 6.7 (24 reviews) | 8.0 (9 reviews) | 
| **Ordering** | 7.9 (17 reviews) | 7.5 (8 reviews) | 
| **Contracts** | 7.5 (17 reviews) | 8.1 (6 reviews) | 

#### Admin

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Configuration Ease of Admin** | 6.8 (38 reviews) | 7.8 (27 reviews) | 
| **Pricing Administration** | 7.2 (36 reviews) | 7.5 (12 reviews) | 
| **Workflow Management** | 7.2 (30 reviews) | 8.3 (7 reviews) | 
| **Document Management** | 6.6 (32 reviews) | 8.1 (6 reviews) | 

#### Channels

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Mobile User Support** | 4.6 (15 reviews) | 7.8 (13 reviews) | 
| **Channel Partner Support** | 8.3 (13 reviews) | 8.0 (16 reviews) | 
| **eCommerce** | 8.5 (9 reviews) | 7.7 (16 reviews) | 

#### Platform

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **CRM Integration** | 7.6 (32 reviews) | 9.5 (19 reviews) | 
| **Integration API** | 7.6 (31 reviews) | 8.7 (20 reviews) | 
| **Internationalization** | 7.8 (27 reviews) | 7.3 (14 reviews) | 
| **Scalability** | 7.8 (38 reviews) | 8.4 (21 reviews) | 
| **Reporting and Dashboards** | 7.1 (31 reviews) | 8.3 (7 reviews) | 
| **ERP Integration** | 8.7 (10 reviews) | Not enough data | 

#### Generative AI - cpq

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Personalized Sale Recommendations** | Not enough data | Not enough data | 

### Visual Product Customization

| Product | Score | Reviews |
|---|---|---|
| **Conga POM (Price Optimization & Management)** | N/A | N/A |
| **ServiceNow CPQ** | 8.7/10 | 9 |

#### Configuration

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **3D Configurator** | Not enough data | 8.8 (8 reviews) | 
| **Real-time** | Not enough data | 9.3 (9 reviews) | 
| **Free-form** | Not enough data | 8.3 (6 reviews) | 

#### Visualization

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **360 View** | Not enough data | 8.7 (5 reviews) | 
| **Interactive** | Not enough data | 9.0 (5 reviews) | 
| **Virtual Reality** | Not enough data | Not enough data | 

#### Integration

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **E-commerce** | Not enough data | 8.0 (5 reviews) | 
| **Websites** | Not enough data | 9.0 (5 reviews) | 
| **APIs** | Not enough data | 8.6 (7 reviews) | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Conga POM (Price Optimization & Management)** | N/A | N/A |
| **ServiceNow CPQ** | 9.6/10 | 10 |

#### Customer Requirements

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Quoting** | Not enough data | 9.8 (8 reviews) | 
| **Configuration** | Not enough data | 9.5 (10 reviews) | 
| **Pricing** | Not enough data | 9.6 (8 reviews) | 

#### Contracts

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Creation** | Not enough data | Not enough data | 
| **Negotiation** | Not enough data | Not enough data | 
| **Execution** | Not enough data | Not enough data | 

#### Revenue

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Invoicing** | Not enough data | Not enough data | 
| **Matching** | Not enough data | Not enough data | 
| **Recognition** | Not enough data | Not enough data | 

### Pricing

| Product | Score | Reviews |
|---|---|---|
| **Conga POM (Price Optimization & Management)** | N/A | N/A |
| **ServiceNow CPQ** | N/A | N/A |

#### Platform - Pricing

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Price Execution** | Not enough data | Not enough data | 
| **Price Management** | Not enough data | Not enough data | 
| **Price Monitoring** | Not enough data | Not enough data | 
| **Approved Workflows** | Not enough data | Not enough data | 
| **Pricing Analytics** | Not enough data | Not enough data | 
| **Omnichannel Pricing** | Not enough data | Not enough data | 

#### Integration - Pricing

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **ERP Integration** | Not enough data | Not enough data | 
| **Integration API** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Artificial Intelligence - Pricing

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Price Optimization** | Not enough data | Not enough data | 
| **Personalized Pricing** | Not enough data | Not enough data | 
| **Real-time Insights** | Not enough data | Not enough data | 

#### Agentic AI - Pricing

| Feature | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CPQ Software](https://www.g2.com/categories/cpq)

**Unique to Conga POM (Price Optimization & Management) (1):** [Pricing Software](https://www.g2.com/categories/pricing)

**Unique to ServiceNow CPQ (2):** [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Visual Product Customization Software](https://www.g2.com/categories/visual-product-customization)


---
## Reviewer Demographics

### By Company Size

| Segment | Conga POM (Price Optimization & Management) | ServiceNow CPQ | 
|---|---|---|
| **Small-Business** | 14.1% | 26.7% | 
| **Mid-Market** | 26.2% | 40.0% | 
| **Enterprise** | 59.7% | 33.3% | 

### By Industry

#### Conga POM (Price Optimization & Management)

- **Airlines/Aviation:** 8.0%
- **Oil & Energy:** 7.5%
- **Electrical/Electronic Manufacturing:** 6.4%
- **Chemicals:** 5.9%
- **Transportation/Trucking/Railroad:** 4.8%
- **Automotive:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Information Technology and Services:** 4.3%
- **Wholesale:** 4.3%
- **Mechanical or Industrial Engineering:** 3.7%
- **Other:** 46.5%

#### ServiceNow CPQ

- **Information Technology and Services:** 10.0%
- **Manufacturing:** 10.0%
- **Airlines/Aviation:** 7.5%
- **Building Materials:** 7.5%
- **Computer Software:** 7.5%
- **Electrical/Electronic Manufacturing:** 7.5%
- **Consulting:** 7.5%
- **Apparel & Fashion:** 2.5%
- **Arts and Crafts:** 2.5%
- **Wholesale:** 2.5%
- **Other:** 35.0%

---
## Alternatives

### Alternatives to Conga POM (Price Optimization & Management)

- [Pricefx](https://www.g2.com/products/pricefx/reviews) — 4.4/5 stars (129 reviews)
- [Vendavo](https://www.g2.com/products/vendavo-vendavo/reviews) — 4.3/5 stars (68 reviews)
- [Zilliant](https://www.g2.com/products/zilliant/reviews) — 4.4/5 stars (61 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Prisync](https://www.g2.com/products/prisync/reviews) — 4.7/5 stars (168 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews)
- [Vistaar](https://www.g2.com/products/vistaar/reviews) — 3.4/5 stars (9 reviews)
- [Oracle CPQ](https://www.g2.com/products/oracle-cpq/reviews) — 4.0/5 stars (271 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3491 reviews)
- [Proposify](https://www.g2.com/products/proposify/reviews) — 4.6/5 stars (1135 reviews)

### Alternatives to ServiceNow CPQ

- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3491 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2929 reviews)
- [Proposify](https://www.g2.com/products/proposify/reviews) — 4.6/5 stars (1135 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Everstage](https://www.g2.com/products/everstage/reviews) — 4.8/5 stars (2044 reviews)
- [Qwilr](https://www.g2.com/products/qwilr/reviews) — 4.6/5 stars (897 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (700 reviews)
- [Zuora](https://www.g2.com/products/zuora-zuora/reviews) — 3.9/5 stars (311 reviews)

---
## Top Discussions

### Conga POM (Price Optimization & Management)

- Title: [How will Pros continue to function with the loss off Flash at the end of 2020?](https://www.g2.com/discussions/26727-how-will-pros-continue-to-function-with-the-loss-off-flash-at-the-end-of-2020) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for asking!  Our CPQ solution does not leverage Adobe Flash and so you will be good to go well past the end of this year for that solution!  On the..."
- Title: [ease of deployment](https://www.g2.com/discussions/ease-of-deployment) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hello Mark, 

Our apologies for missing your comment here on G2. Businesses with similar requirements can leverage the same SOW to help accelerate..."

### ServiceNow CPQ

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/conga-pom-price-optimization-management-vs-servicenow-cpq)