Compare ProProfs Chat and tawk.to 
Featured Products
At a Glance
Market Segments
Small-Business (51.4% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$39/month 3
Free Per Month
ProProfs Chat
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$39/month 3
Browse all 2 pricing planstawk.to
Star Rating
(200)4.5 out of 5
Market Segments
Small-Business (73.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansProProfs Chat vs tawk.to
When assessing the two solutions, reviewers found them equally easy to use. However, tawk.to is easier to set up and administer. While ProProfs Chat is easier to do business with overall.
- Reviewers felt that tawk.to meets the needs of their business better than ProProfs Chat.
- When comparing quality of ongoing product support, reviewers felt that ProProfs Chat is the preferred option.
- When assessing product direction, ProProfs Chat and tawk.to received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
ProProfs Chat
Gold Package
$39/month
3
Best for established businesses that have support teams & require team reporting.
- All Silver Plan
- Chat history - 1 year
- Domains - 3
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
ProProfs Chat
Free Trial is available
tawk.to
Free Trial is available
Ratings
Meets Requirements
8.3
26
9.1
172
Ease of Use
9.0
26
9.0
172
Ease of Setup
8.5
10
9.0
88
Ease of Admin
8.3
10
9.0
78
Quality of Support
8.7
25
8.3
140
Has the product been a good partner in doing business?
9.3
10
8.9
67
Product Direction (% positive)
8.9
22
8.9
165
Features by Category
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.8
12
Not enough data
5.9
9
Not enough data
5.7
9
Communication
9.0
8
|
Verified
9.2
138
|
Verified
8.8
8
|
Verified
8.9
137
|
Verified
Not enough data
7.9
99
|
Verified
9.4
6
|
Verified
8.9
116
|
Verified
Not enough data
8.2
39
Internal Use
8.5
8
|
Verified
8.5
123
|
Verified
7.7
5
8.8
122
|
Verified
9.3
7
|
Verified
8.4
112
9.4
6
|
Verified
8.6
116
|
Verified
8.7
5
|
Verified
8.7
109
|
Verified
9.3
5
|
Verified
8.3
110
|
Verified
Reviews
Reviewers' Company Size
ProProfs Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Marketing and Advertising
20.0%
Computer Software
8.6%
Accounting
5.7%
Automotive
5.7%
Other
37.1%
Information Technology and Services
12.0%
Computer Software
10.9%
Marketing and Advertising
8.3%
Internet
5.2%
Education Management
4.2%
Other
59.4%
Alternatives
Discussions
ProProfs Chat has no discussions with answers
What is tawk.to used for?
1 Comment
SD
This is a absolutely crap product. Worst ux. I see why they are giving it in free.
Better switch to the free version of crisp.Read more
tawk.to has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
