Introducing G2.ai, the future of software buying.Try now
Compare ProProfs Net Promoter Score and SurveyMonkey 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Assembly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
At a Glance
Market Segments
Small-Business (40.0% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
ProProfs Net Promoter Score
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ProProfs Net Promoter ScoreSurveyMonkey
Star Rating
(23,276)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in ease of use with a score of 9.2, making it a preferred choice for those who prioritize a user-friendly interface. In contrast, ProProfs Net Promoter Score has a lower ease of use rating of 8.3, which some users find less intuitive.
- Reviewers mention that SurveyMonkey's survey builder is highly praised for its flexibility and range of question types, scoring 9.0, while ProProfs also scores 9.0 but lacks some advanced customization options that SurveyMonkey offers.
- G2 users highlight SurveyMonkey's superior survey distribution capabilities with a score of 8.8, allowing for broader reach and engagement, whereas ProProfs Net Promoter Score scores slightly lower at 8.6, which may limit its effectiveness in certain campaigns.
- Users on G2 report that SurveyMonkey's reporting and analytics features are robust, scoring 8.6, providing detailed insights that help in decision-making. ProProfs, while competent, scores 8.3, indicating it may not offer the same depth of analysis.
- Reviewers say that SurveyMonkey's customization options, particularly in terms of conditional logic and multi-page forms, are highly rated at 8.5 and 8.9 respectively, allowing for more tailored survey experiences. ProProfs, however, falls short in this area, with lower scores in similar features.
- Users report that while both platforms offer multimedia support, ProProfs shines with a score of 8.6 compared to SurveyMonkey's 8.2, indicating that ProProfs may be better suited for surveys that require rich media integration.
Pricing
Entry-Level Pricing
ProProfs Net Promoter Score
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
ProProfs Net Promoter Score
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.8
11
9.0
20,456
Ease of Use
8.3
11
9.2
20,568
Ease of Setup
Not enough data
9.0
7,907
Ease of Admin
Not enough data
8.9
7,584
Quality of Support
8.2
10
8.6
14,504
Has the product been a good partner in doing business?
Not enough data
8.8
6,633
Product Direction (% positive)
8.8
10
7.7
20,019
Features by Category
Feedback Management
Not enough data
7.7
146
Not enough data
8.0
143
Not enough data
8.1
144
Feedback Analysis
Not enough data
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Feedback Sources
Not enough data
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
9.0
7
9.0
1371
8.8
7
8.9
1397
8.8
7
8.6
1318
8.6
7
8.8
1359
Survey Customization
7.8
6
8.5
1143
7.8
6
8.2
1177
8.6
6
8.1
1069
8.6
6
8.1
896
Survey Insights
8.3
7
8.6
1305
8.3
5
8.0
926
8.1
7
8.5
1239
7.8
6
8.4
1129
Agentic AI - Survey
Not enough data
7.6
144
Not enough data
7.7
143
Not enough data
8.0
146
Customization
Not enough data
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Additional Functionality
Not enough data
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Categories
Categories
Shared Categories
ProProfs Net Promoter Score and SurveyMonkey are categorized as Survey
Unique Categories
ProProfs Net Promoter Score has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
ProProfs Net Promoter Score
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.0%
Telecommunications
6.7%
Non-Profit Organization Management
6.7%
Marketing and Advertising
6.7%
Machinery
6.7%
Other
53.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
ProProfs Net Promoter Score has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
