# ProProfs Knowledge Base Software, Workvivo, Microsoft SharePoint vs Bitrix24 Comparison

| | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.0 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 30 | 2,652 | 8,928 | 608 | 
| **Largest Market Segment** | Mid-Market (46.7% of reviews) | Enterprise (57.4% of reviews) | Enterprise (49.8% of reviews) | Small-Business (54.1% of reviews) | 
| **Entry Level Price** | $1,080.00 Per Year | $ per user, per month (billed annually) | $20 user/month | Free | 

---
## Top Pros & Cons

### ProProfs Knowledge Base Software

**Not enough data**

### Workvivo

Pros:
- Ease of Use (442 reviews)
- Engagement (340 reviews)

Cons:
- Slow Loading (102 reviews)
- Lack of Notifications (72 reviews)

### Microsoft SharePoint

Pros:
- Ease of Use (138 reviews)
- Team Collaboration (118 reviews)

Cons:
- Understanding Difficulty (48 reviews)
- Difficult Setup (43 reviews)

### Bitrix24

Pros:
- Ease of Use (48 reviews)
- Team Collaboration (37 reviews)

Cons:
- Learning Curve (19 reviews)
- Missing Features (17 reviews)

---
## Ratings Comparison
| Rating | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.2 (22 reviews) | 9.4 (2315 reviews) | 8.5 (7525 reviews) | 8.2 (504 reviews) | 
  | **Ease of Use** | 9.5 (22 reviews) | 9.5 (2339 reviews) | 7.8 (7574 reviews) | 7.9 (511 reviews) | 
  | **Ease of Setup** | 8.9 (11 reviews) | 9.5 (1223 reviews) | 7.4 (2027 reviews) | 7.7 (221 reviews) | 
  | **Ease of Admin** | 9.0 (10 reviews) | 9.5 (278 reviews) | 7.6 (1688 reviews) | 7.7 (201 reviews) | 
  | **Quality of Support** | 9.3 (21 reviews) | 9.5 (2180 reviews) | 7.9 (5757 reviews) | 7.7 (462 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (10 reviews) | 9.7 (275 reviews) | 8.2 (1516 reviews) | 7.9 (191 reviews) | 
  | **Product Direction (% positive)** | 9.4 (19 reviews) | 9.8 (2312 reviews) | 7.1 (7329 reviews) | 8.2 (492 reviews) | 

---
## Pricing

### ProProfs Knowledge Base Software

#### Entry-Level Pricing

Plan: ESSENTIALS 

Price: $1,080.00 Per Year

Description: Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)

Key Features:
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500

[Browse all 3 editions](https://www.g2.com/products/proprofs-knowledge-base-software/pricing)

#### Free Trial

No

### Workvivo

#### Entry-Level Pricing

Plan: Workvivo Subscription

Price: $ per user, per month (billed annually)

Description: Contact us to request a quote

Key Features:
- Activity Feed
- Goals and Values​
- Recognition

[Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews)

#### Free Trial

No

### Microsoft SharePoint

#### Entry-Level Pricing

Plan: Office 365 Enterprise E3

Price: $20 user/month

Description: annual commitment

Key Features:
- Team Sites
- External Sharing
- Content Management

[Browse all 3 editions](https://www.g2.com/products/microsoft-sharepoint/pricing)

#### Free Trial

No

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 8.1/10 | 118 |

#### Sales Force Automation

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Contact & Account Management** | Not enough data | Not enough data | Not enough data | 8.5 (77 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Not enough data | Not enough data | 8.2 (65 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | Not enough data | Not enough data | 8.6 (80 reviews) | 
| **Task / Activity Management** | Not enough data | Not enough data | Not enough data | 8.9 (85 reviews) | 
| **Territory & Quota Management** | Not enough data | Not enough data | Not enough data | 7.8 (67 reviews) | 
| **Desktop Integration** | Not enough data | Not enough data | Not enough data | 8.4 (73 reviews) | 
| **Product & Price List Management** | Not enough data | Not enough data | Not enough data | 8.0 (66 reviews) | 
| **Quote & Order Management** | Not enough data | Not enough data | Not enough data | 7.8 (68 reviews) | 
| **Customer Contract Management** | Not enough data | Not enough data | Not enough data | 8.1 (71 reviews) | 

#### Marketing Automation

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Email Marketing** | Not enough data | Not enough data | Not enough data | 8.0 (74 reviews) | 
| **Campaign Management** | Not enough data | Not enough data | Not enough data | 8.0 (68 reviews) | 
| **Lead Management** | Not enough data | Not enough data | Not enough data | 8.6 (81 reviews) | 
| **Marketing ROI Analytics** | Not enough data | Not enough data | Not enough data | 7.7 (67 reviews) | 

#### Customer Support

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Case Management** | Not enough data | Not enough data | Not enough data | 7.8 (74 reviews) | 
| **Customer Support Portal** | Not enough data | Not enough data | Not enough data | 7.9 (74 reviews) | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 8.2 (75 reviews) | 
| **Call Center Features** | Not enough data | Not enough data | Not enough data | 8.2 (71 reviews) | 
| **Support Analytics** | Not enough data | Not enough data | Not enough data | 7.9 (73 reviews) | 

#### Reporting & Analytics

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 8.2 (73 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 8.1 (73 reviews) | 
| **Forecasting** | Not enough data | Not enough data | Not enough data | 7.6 (66 reviews) | 

#### Mobile & Social

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Social Collaboration Features** | Not enough data | Not enough data | Not enough data | 8.1 (76 reviews) | 
| **Social Network Integration** | Not enough data | Not enough data | Not enough data | 8.0 (69 reviews) | 
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 8.2 (70 reviews) | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Customization** | Not enough data | Not enough data | Not enough data | 7.9 (65 reviews) | 
| **Workflow Capability** | Not enough data | Not enough data | Not enough data | 7.7 (64 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 7.9 (63 reviews) | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 7.7 (60 reviews) | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 7.0 (57 reviews) | 
| **Document & Content Mgmt.** | Not enough data | Not enough data | Not enough data | 7.8 (61 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 8.0 (61 reviews) | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 7.7 (56 reviews) | 

#### Integration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 7.8 (59 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 7.9 (60 reviews) | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 7.6 (57 reviews) | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.1 (12 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.3 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 8.8 (11 reviews) | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 7.0/10 | 14 |

#### Ticket and Case Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Response Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication Channels

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 6.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Integration** | Not enough data | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 7.3 (5 reviews) | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 8.5/10 | 180 |

#### File Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Device Syncing** | Not enough data | Not enough data | Not enough data | 8.6 (146 reviews) | 
| **Web Interface** | Not enough data | Not enough data | Not enough data | 8.7 (150 reviews) | 
| **File Type Support** | Not enough data | Not enough data | Not enough data | 8.7 (151 reviews) | 
| **Search** | Not enough data | Not enough data | Not enough data | 8.4 (151 reviews) | 
| **Mobile Apps** | Not enough data | Not enough data | Not enough data | 8.0 (141 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **File following** | Not enough data | Not enough data | Not enough data | 8.7 (147 reviews) | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | 8.7 (149 reviews) | 
| **Simultaneously Editing** | Not enough data | Not enough data | Not enough data | 8.3 (143 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | Not enough data | Not enough data | 8.3 (143 reviews) | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **User and Role Management** | Not enough data | Not enough data | Not enough data | 8.9 (147 reviews) | 
| **Policies and Controls** | Not enough data | Not enough data | Not enough data | 8.7 (142 reviews) | 
| **Device Management** | Not enough data | Not enough data | Not enough data | 8.5 (141 reviews) | 
| **Storage Limits** | Not enough data | Not enough data | Not enough data | 8.2 (141 reviews) | 
| **Storage Zones** | Not enough data | Not enough data | Not enough data | 8.5 (139 reviews) | 
| **Security** | Not enough data | Not enough data | Not enough data | 8.7 (146 reviews) | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 8.8 (55 reviews) | 
| **Reporting and Auditing** | Not enough data | Not enough data | Not enough data | 8.4 (52 reviews) | 
| **System of Record Integration** | Not enough data | Not enough data | Not enough data | 8.4 (51 reviews) | 
| **APIs** | Not enough data | Not enough data | Not enough data | 8.6 (45 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Communication

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 8.2/10 | 58 |

#### Tasks

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | Not enough data | 8.8 (43 reviews) | 
| **Due Dates** | Not enough data | Not enough data | Not enough data | 8.7 (42 reviews) | 
| **Task Prioritization** | Not enough data | Not enough data | Not enough data | 8.8 (47 reviews) | 
| **To-Do Lists** | Not enough data | Not enough data | Not enough data | 8.9 (47 reviews) | 
| **Dependencies** | Not enough data | Not enough data | Not enough data | 8.5 (42 reviews) | 
| **Mass Updates** | Not enough data | Not enough data | Not enough data | 8.2 (41 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | Not enough data | 8.3 (44 reviews) | 
| **Recurring Tasks** | Not enough data | Not enough data | Not enough data | 8.4 (44 reviews) | 

#### Projects

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Planning** | Not enough data | Not enough data | Not enough data | 8.1 (44 reviews) | 
| **Project Map** | Not enough data | Not enough data | Not enough data | 8.5 (43 reviews) | 
| **GANTT** | Not enough data | Not enough data | Not enough data | 8.2 (40 reviews) | 
| **Calendar View** | Not enough data | Not enough data | Not enough data | 8.9 (44 reviews) | 
| **Views** | Not enough data | Not enough data | Not enough data | 8.2 (40 reviews) | 
| **Project Budgeting** | Not enough data | Not enough data | Not enough data | 8.2 (39 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | Not enough data | 7.7 (40 reviews) | 
| **Templates** | Not enough data | Not enough data | Not enough data | 7.9 (42 reviews) | 
| **Critical Path** | Not enough data | Not enough data | Not enough data | 7.7 (39 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | Not enough data | 8.1 (41 reviews) | 
| **Methodologies** | Not enough data | Not enough data | Not enough data | 7.8 (37 reviews) | 

#### Resource Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | Not enough data | 8.0 (39 reviews) | 
| **Capacity** | Not enough data | Not enough data | Not enough data | 8.4 (39 reviews) | 
| **Scheduling** | Not enough data | Not enough data | Not enough data | 8.7 (39 reviews) | 

#### Project Monitoring

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Baselining / KPIs** | Not enough data | Not enough data | Not enough data | 7.7 (40 reviews) | 
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 7.8 (39 reviews) | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 8.2 (41 reviews) | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 6.6 (24 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 7.2 (23 reviews) | 

#### Agentic AI - Project Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Database Management ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Publishing Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Compliance

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Customer Support

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Intelligent Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Suggestions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data Security

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Risk Data Attributes** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Grammar

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Formatting

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content 

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Product Type

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Presenter Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Live Preview** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Application Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Password Protection** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | 9.0/10 | 6 |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Pages

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Templates** | 8.3 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **In-Content Feedback** | 8.6 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Versioning and Version History** | 9.2 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Page Analytics** | 8.9 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Permissions** | 9.4 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Knowledge Sharing** | 9.2 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Notifications** | 9.4 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 7.1/10 | 9 |

#### Tasks

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Tasks** | Not enough data | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Details** | Not enough data | Not enough data | Not enough data | 7.1 (7 reviews) | 
| **Priority** | Not enough data | Not enough data | Not enough data | 7.1 (7 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Kanban Cards** | Not enough data | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | 7.4 (7 reviews) | 
| **Visibility** | Not enough data | Not enough data | Not enough data | 6.9 (6 reviews) | 

#### Planning

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Workflow** | Not enough data | Not enough data | Not enough data | 7.2 (6 reviews) | 
| **Backlog** | Not enough data | Not enough data | Not enough data | 6.1 (6 reviews) | 
| **Optimization** | Not enough data | Not enough data | Not enough data | 6.7 (6 reviews) | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.2/10 | 1819 |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Information Distribution

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **News Feed** | Not enough data | 9.4 (1713 reviews) | Not enough data | Not enough data | 
| **Newsletter** | Not enough data | 9.3 (1518 reviews) | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 9.3 (1690 reviews) | Not enough data | Not enough data | 
| **Email** | Not enough data | 9.3 (1654 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.3 (1617 reviews) | Not enough data | Not enough data | 

#### Employee Engagement

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | 9.4 (1680 reviews) | Not enough data | Not enough data | 
| **Confirmation** | Not enough data | 9.2 (1623 reviews) | Not enough data | Not enough data | 
| **Comments** | Not enough data | 9.4 (1680 reviews) | Not enough data | Not enough data | 
| **Inline Translation** | Not enough data | 9.2 (1586 reviews) | Not enough data | Not enough data | 
| **Administrative Access** | Not enough data | 9.3 (1593 reviews) | Not enough data | Not enough data | 
| **Content Interaction** | Not enough data | 9.3 (774 reviews) | Not enough data | Not enough data | 
| **Surveys (global & local)** | Not enough data | 9.1 (769 reviews) | Not enough data | Not enough data | 
| **Chat** | Not enough data | 8.9 (773 reviews) | Not enough data | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | 9.0 (757 reviews) | Not enough data | Not enough data | 
| **Branded Experience** | Not enough data | 9.2 (759 reviews) | Not enough data | Not enough data | 
| **Personalized Ux Experience** | Not enough data | 9.1 (760 reviews) | Not enough data | Not enough data | 
| **Audience Management & Creation** | Not enough data | 9.1 (759 reviews) | Not enough data | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | 9.2 (778 reviews) | Not enough data | Not enough data | 
| **Newsletter Engine** | Not enough data | 9.1 (751 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.1 (752 reviews) | Not enough data | Not enough data | 

#### Additional Features - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | 9.0 (753 reviews) | Not enough data | Not enough data | 
| **Analytics** | Not enough data | 9.0 (754 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 9.0 (754 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (267 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.9 (268 reviews) | Not enough data | Not enough data | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.4/10 | 1021 |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Platform Basics

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Reporting** | Not enough data | 9.4 (950 reviews) | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | 9.4 (975 reviews) | Not enough data | Not enough data | 
| **Performance** | Not enough data | 9.5 (967 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Automation** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | 9.3 (952 reviews) | Not enough data | Not enough data | 
| **Content Library** | Not enough data | 9.4 (957 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Integrations** | Not enough data | 9.3 (925 reviews) | Not enough data | Not enough data | 
| **Mobility** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | 
| **Corporate Discounts** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | 9.6 (960 reviews) | Not enough data | Not enough data | 
| **Rewards** | Not enough data | 9.4 (933 reviews) | Not enough data | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 7.4/10 | 16 |

#### Communication

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Chat** | Not enough data | Not enough data | Not enough data | 8.3 (10 reviews) | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **External** | Not enough data | Not enough data | Not enough data | 7.8 (10 reviews) | 
| **Feedback** | Not enough data | Not enough data | Not enough data | 7.5 (10 reviews) | 
| **Announcements** | Not enough data | Not enough data | Not enough data | 8.0 (9 reviews) | 

#### Content & Documents

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 8.0 (9 reviews) | 
| **Notes** | Not enough data | Not enough data | Not enough data | 8.0 (9 reviews) | 
| **Search** | Not enough data | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Versioning** | Not enough data | Not enough data | Not enough data | 6.7 (8 reviews) | 

#### Controls

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Custom Views** | Not enough data | Not enough data | Not enough data | 6.9 (8 reviews) | 
| **Followers** | Not enough data | Not enough data | Not enough data | 6.9 (8 reviews) | 
| **User Management** | Not enough data | Not enough data | Not enough data | 7.6 (9 reviews) | 
| **Calendars** | Not enough data | Not enough data | Not enough data | 7.0 (9 reviews) | 
| **Public Sharing** | Not enough data | Not enough data | Not enough data | 7.6 (9 reviews) | 

#### Project Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Planning** | Not enough data | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Visibility** | Not enough data | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Integration** | Not enough data | Not enough data | Not enough data | 6.9 (9 reviews) | 

#### Remote Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Alignment** | Not enough data | Not enough data | Not enough data | 7.2 (9 reviews) | 
| **Accountability** | Not enough data | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Connectivity** | Not enough data | Not enough data | Not enough data | 7.2 (9 reviews) | 
| **Offline Mode** | Not enough data | Not enough data | Not enough data | 6.9 (8 reviews) | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 6.7 (9 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 6.8 (10 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 8.4/10 | 174 |

#### Collaboration Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 8.4 (147 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Not enough data | Not enough data | 7.8 (17 reviews) | 
| **Whiteboarding** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | Not enough data | Not enough data | 8.8 (67 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | Not enough data | Not enough data | 8.4 (63 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | Not enough data | 8.5 (149 reviews) ✓ Verified | 
| **Recording** | Not enough data | Not enough data | Not enough data | 8.5 (143 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | Not enough data | Not enough data | 8.4 (146 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | Not enough data | Not enough data | 8.4 (63 reviews) ✓ Verified | 

#### Software Type

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | Not enough data | 8.2 (140 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | Not enough data | Not enough data | 8.5 (65 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | Not enough data | Not enough data | 8.6 (63 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | 7.7/10 | 10 |

#### Calendar View

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Multi-Calendar View** | Not enough data | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Customizable Viewing** | Not enough data | Not enough data | Not enough data | 7.8 (6 reviews) | 

#### Shared Calendar

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Calendar Collaboration** | Not enough data | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Multiple Calendar Management** | Not enough data | Not enough data | Not enough data | 7.8 (6 reviews) | 

#### Accessibility

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Screen Reader Compatibility** | Not enough data | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Keyboard Shortcuts** | Not enough data | Not enough data | Not enough data | 8.1 (6 reviews) | 

#### Integration

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Sync Multiple Calendars** | Not enough data | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Import Events** | Not enough data | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Software Integrations** | Not enough data | Not enough data | Not enough data | 8.1 (6 reviews) | 

#### Notifications

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Customized Calendar Notifications** | Not enough data | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Location-Based Alerts** | Not enough data | Not enough data | Not enough data | 7.7 (5 reviews) | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 6.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | Not enough data | 6.7 (5 reviews) | 

#### Agentic AI - Calendar

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | 8.4/10 | 10 |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Knowledge Base** | 9.4 (9 reviews) | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | 8.8 (8 reviews) | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | 7.1 (7 reviews) | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.2/10 | 196 |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Gamification** | Not enough data | 9.3 (183 reviews) | Not enough data | Not enough data | 
| **Community Building** | Not enough data | 9.4 (187 reviews) | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | 9.4 (186 reviews) | Not enough data | Not enough data | 
| **User Generated Content** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | 9.2 (183 reviews) | Not enough data | Not enough data | 
| **Polls & Surveys** | Not enough data | 9.4 (180 reviews) | Not enough data | Not enough data | 
| **Content Management** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | 9.2 (183 reviews) | Not enough data | Not enough data | 
| **User Management** | Not enough data | 9.4 (184 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | 8.5 (35 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.7 (35 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (35 reviews) | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.1/10 | 115 |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Training & Learning Modules** | Not enough data | 9.2 (113 reviews) | Not enough data | Not enough data | 
| **Health & Safety Policies** | Not enough data | 9.3 (112 reviews) | Not enough data | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | 9.4 (112 reviews) | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | 9.6 (112 reviews) | Not enough data | Not enough data | 
| **Employee Services** | Not enough data | 9.5 (110 reviews) | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | 9.4 (114 reviews) | Not enough data | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Group Messaging** | Not enough data | 9.2 (112 reviews) | Not enough data | Not enough data | 
| **Private Messaging** | Not enough data | 9.2 (113 reviews) | Not enough data | Not enough data | 
| **Announcements** | Not enough data | 9.5 (114 reviews) | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | 9.3 (111 reviews) | Not enough data | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Shift Scheduling** | Not enough data | 9.2 (111 reviews) | Not enough data | Not enough data | 
| **Insights & Analytics** | Not enough data | 9.3 (112 reviews) | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **SOPs & Documentation** | Not enough data | 9.1 (112 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (17 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.1 (16 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.5 (17 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (17 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.4 (17 reviews) | Not enough data | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.3/10 | 529 |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Employee Lifecycle Management** | Not enough data | 9.2 (502 reviews) | Not enough data | Not enough data | 
| **Communication** | Not enough data | 9.4 (512 reviews) | Not enough data | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Action Plan** | Not enough data | 9.2 (510 reviews) | Not enough data | Not enough data | 
| **Productivity** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Digital Experience Management** | Not enough data | 9.3 (504 reviews) | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | 
| **Employee Listening** | Not enough data | 9.2 (501 reviews) | Not enough data | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Performance Management** | Not enough data | 9.3 (500 reviews) | Not enough data | Not enough data | 
| **Learning** | Not enough data | 9.3 (502 reviews) | Not enough data | Not enough data | 
| **Team Building** | Not enough data | 9.3 (505 reviews) | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Access and Permissions** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 8.7/10 | 51 |
| **Microsoft SharePoint** | 8.3/10 | 303 |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (49 reviews) | 8.2 (234 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.8 (50 reviews) | 8.4 (232 reviews) | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Customizations

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Growth

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **SEO** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Support

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Customer Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Base

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.3/10 | 1630 |
| **Microsoft SharePoint** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Platform Basics

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Performance Benchmarking** | Not enough data | 9.3 (1448 reviews) | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | 9.3 (1465 reviews) | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | 9.3 (1428 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 9.4 (1468 reviews) | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | 9.3 (1455 reviews) | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1447 reviews) | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | 9.2 (1404 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Employee Segmenting** | Not enough data | 9.4 (1449 reviews) | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1447 reviews) | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | 9.5 (1492 reviews) | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | 9.4 (1476 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Customization ** | Not enough data | 9.3 (1387 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | 9.2 (1333 reviews) | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | 9.3 (1332 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.4 (1371 reviews) | Not enough data | Not enough data | 
| **Performance** | Not enough data | 9.5 (1382 reviews) | Not enough data | Not enough data | 
| **Mobility** | Not enough data | 9.4 (1371 reviews) | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.2 (1351 reviews) | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | 9.3 (1375 reviews) | Not enough data | Not enough data | 

---
## Categories

**Unique to ProProfs Knowledge Base Software (6):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

**Unique to Microsoft SharePoint (1):** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

**Unique to Bitrix24 (14):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [CRM Software](https://www.g2.com/categories/crm), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Project Management Software](https://www.g2.com/categories/project-management), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Help Desk Software](https://www.g2.com/categories/help-desk), [Calendar Software](https://www.g2.com/categories/calendar-software)


---
## Reviewer Demographics

### By Company Size

| Segment | ProProfs Knowledge Base Software | Workvivo | Microsoft SharePoint | Bitrix24 | 
|---|---|---|---|---|
| **Small-Business** | 43.3% | 12.7% | 17.0% | 54.1% | 
| **Mid-Market** | 46.7% | 29.8% | 33.2% | 32.3% | 
| **Enterprise** | 10.0% | 57.4% | 49.8% | 13.5% | 

### By Industry

#### ProProfs Knowledge Base Software

- **Information Technology and Services:** 20.0%
- **Marketing and Advertising:** 16.7%
- **Computer Software:** 16.7%
- **Education Management:** 6.7%
- **Textiles:** 3.3%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.3%
- **Internet:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Graphic Design:** 3.3%
- **Other:** 20.0%

#### Workvivo

- **Consumer Services:** 20.1%
- **Information Technology and Services:** 12.7%
- **Computer Software:** 7.8%
- **Retail:** 5.3%
- **Accounting:** 3.8%
- **Telecommunications:** 3.2%
- **Airlines/Aviation:** 3.1%
- **Automotive:** 2.8%
- **Financial Services:** 2.6%
- **Computer & Network Security:** 2.1%
- **Other:** 36.5%

#### Microsoft SharePoint

- **Information Technology and Services:** 11.0%
- **Financial Services:** 5.9%
- **Hospital & Health Care:** 5.5%
- **Computer Software:** 4.5%
- **Education Management:** 4.0%
- **Higher Education:** 3.9%
- **Accounting:** 3.1%
- **Non-Profit Organization Management:** 3.1%
- **Insurance:** 2.7%
- **Retail:** 2.7%
- **Other:** 53.5%

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

---
## Alternatives

### Alternatives to ProProfs Knowledge Base Software

- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (486 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7327 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11818 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7589 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)

### Alternatives to Workvivo

- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (289 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3503 reviews)

### Alternatives to Microsoft SharePoint

- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)
- [Jive](https://www.g2.com/products/jive/reviews) — 3.8/5 stars (309 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5484 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1649 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (289 reviews)
- [Igloo](https://www.g2.com/products/igloo/reviews) — 4.2/5 stars (94 reviews)
- [eXo Platform](https://www.g2.com/products/exo-platform/reviews) — 4.3/5 stars (93 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)

### Alternatives to Bitrix24

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47967 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12352 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15357 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5484 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39005 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13628 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)

---
## Top Discussions

### ProProfs Knowledge Base Software

- Title: [How do I cancel my plan?](https://www.g2.com/discussions/how-do-i-cancel-my-plan) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "It's simple. Just email us at sales@proprofs.com"
- Title: [Can I change plans at any time?](https://www.g2.com/discussions/can-i-change-plans-at-any-time) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Simply email sales@proprofs.com"
- Title: [What types of payment do you accept?](https://www.g2.com/discussions/what-types-of-payment-do-you-accept-344fb290-31bc-4829-8002-32d6ae00041a) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $1000, we can accept check payments for an additional..."
- Title: [How does the 30-day money back guarantee work?](https://www.g2.com/discussions/how-does-the-30-day-money-back-guarantee-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our..."
- Title: [Is my data safe & secure?](https://www.g2.com/discussions/is-my-data-safe-secure) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, &..."

### Workvivo

- Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..."
- Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes
  > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..."
- Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote
  > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group."
- Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes
  > **Top comment:** "Yes"

### Microsoft SharePoint

- Title: [What is the purpose of this software](https://www.g2.com/discussions/what-is-the-purpose-of-this-software) — 7 comments, 1 upvote
  > **Top comment:** "SharePoint is an excellent document sharing repository system. You can keep multiple versions of the same document with a detailed document history and track..."
- Title: [What is Microsoft SharePoint used for?](https://www.g2.com/discussions/what-is-microsoft-sharepoint-used-for) — 5 comments, 1 upvote
  > **Top comment:** "Share point is mainly used by organizations in order to store their information in an organized manner which is accessible to all of the employees there..."
- Title: [What are some innovative ways organizations are using Microsoft SharePoint to enhance internal collaboration?](https://www.g2.com/discussions/what-are-some-innovative-ways-organizations-are-using-microsoft-sharepoint-to-enhance-internal-collaboration) — 4 comments
  > **Top comment:** "SHAREPOINT is best utilized when it's Integrated with teams or any platform because it's the best backend storage."
- Title: [What is SharePoint software used for?](https://www.g2.com/discussions/what-is-sharepoint-software-used-for) — 3 comments
  > **Top comment:** "Storing documents in their original format"
- Title: [How to save multiple files without checking in each file](https://www.g2.com/discussions/13929-how-to-save-multiple-files-without-checking-in-each-file) — 3 comments, 1 upvote
  > **Top comment:** "Unfortunately you cannot. At least not that I’ve seen. It is a headache uploading one file at a time. "

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/proprofs-knowledge-base-software-vs-workvivo-vs-microsoft-sharepoint-vs-bitrix24)