# ProProfs Knowledge Base Software, Workvivo, Hyland OnBase vs M-Files Comparison

| | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 30 | 2,659 | 324 | 272 | 
| **Largest Market Segment** | Mid-Market (46.7% of reviews) | Enterprise (57.4% of reviews) | Enterprise (52.4% of reviews) | Mid-Market (49.3% of reviews) | 
| **Entry Level Price** | $1,080.00 Per Year | $ per user, per month (billed annually) | No pricing available | Contact Vendor for Pricing | 

---
## Top Pros & Cons

### ProProfs Knowledge Base Software

**Not enough data**

### Workvivo

Pros:
- Ease of Use (442 reviews)
- Engagement (340 reviews)

Cons:
- Slow Loading (102 reviews)
- Lack of Notifications (72 reviews)

### Hyland OnBase

Pros:
- Ease of Use (31 reviews)
- Document Management (22 reviews)

Cons:
- Missing Features (17 reviews)
- Update Issues (12 reviews)

### M-Files

Pros:
- Ease of Use (93 reviews)
- Document Management (52 reviews)

Cons:
- Learning Curve (32 reviews)
- Training Required (26 reviews)

---
## Ratings Comparison
| Rating | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.2 (22 reviews) | 9.4 (2321 reviews) | 8.8 (165 reviews) | 8.8 (220 reviews) | 
  | **Ease of Use** | 9.5 (22 reviews) | 9.5 (2345 reviews) | 8.3 (287 reviews) | 8.5 (221 reviews) | 
  | **Ease of Setup** | 8.9 (11 reviews) | 9.5 (1228 reviews) | 7.6 (199 reviews) | 8.2 (180 reviews) | 
  | **Ease of Admin** | 9.0 (10 reviews) | 9.5 (278 reviews) | 8.1 (91 reviews) | 7.7 (87 reviews) | 
  | **Quality of Support** | 9.3 (21 reviews) | 9.5 (2186 reviews) | 8.3 (148 reviews) | 8.5 (211 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (10 reviews) | 9.7 (275 reviews) | 8.9 (89 reviews) | 8.4 (86 reviews) | 
  | **Product Direction (% positive)** | 9.4 (19 reviews) | 9.8 (2317 reviews) | 7.9 (159 reviews) | 8.9 (215 reviews) | 

---
## Pricing

### ProProfs Knowledge Base Software

#### Entry-Level Pricing

Plan: ESSENTIALS 

Price: $1,080.00 Per Year

Description: Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)

Key Features:
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500

[Browse all 3 editions](https://www.g2.com/products/proprofs-knowledge-base-software/pricing)

#### Free Trial

No

### Workvivo

#### Entry-Level Pricing

Plan: Workvivo Subscription

Price: $ per user, per month (billed annually)

Description: Contact us to request a quote

Key Features:
- Activity Feed
- Goals and Values​
- Recognition

[Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews)

#### Free Trial

No

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### M-Files

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing


[Learn more about M-Files](https://www.g2.com/products/m-files/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 9.3/10 | 48 |

#### File Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Device Syncing** | Not enough data | Not enough data | Not enough data | 9.5 (40 reviews) | 
| **Web Interface** | Not enough data | Not enough data | Not enough data | 9.2 (40 reviews) | 
| **File Type Support** | Not enough data | Not enough data | Not enough data | 9.6 (41 reviews) | 
| **Search** | Not enough data | Not enough data | Not enough data | 9.5 (42 reviews) | 
| **Mobile Apps** | Not enough data | Not enough data | Not enough data | 8.6 (40 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **File following** | Not enough data | Not enough data | Not enough data | 9.3 (39 reviews) | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | 9.4 (40 reviews) | 
| **Simultaneously Editing** | Not enough data | Not enough data | Not enough data | 9.2 (39 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | Not enough data | Not enough data | 9.3 (41 reviews) | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **User and Role Management** | Not enough data | Not enough data | Not enough data | 9.1 (39 reviews) | 
| **Policies and Controls** | Not enough data | Not enough data | Not enough data | 9.3 (38 reviews) | 
| **Device Management** | Not enough data | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **Storage Limits** | Not enough data | Not enough data | Not enough data | 8.7 (38 reviews) | 
| **Storage Zones** | Not enough data | Not enough data | Not enough data | 8.9 (38 reviews) | 
| **Security** | Not enough data | Not enough data | Not enough data | 9.4 (39 reviews) | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 9.4 (38 reviews) | 
| **Reporting and Auditing** | Not enough data | Not enough data | Not enough data | 9.4 (36 reviews) | 
| **System of Record Integration** | Not enough data | Not enough data | Not enough data | 9.3 (34 reviews) | 
| **APIs** | Not enough data | Not enough data | Not enough data | 9.3 (32 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Communication

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | 9.3/10 | 14 |
| **M-Files** | N/A | N/A |

#### Customization

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Customization** | Not enough data | Not enough data | 9.5 (10 reviews) | Not enough data | 
| **HR Integrations** | Not enough data | Not enough data | 9.4 (8 reviews) | Not enough data | 

#### HR Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Knowledge Management** | Not enough data | Not enough data | 9.5 (7 reviews) | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 9.3 (9 reviews) | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 9.3 (10 reviews) | Not enough data | 

#### Logistics

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Security** | Not enough data | Not enough data | 9.2 (10 reviews) | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 9.4 (8 reviews) | Not enough data | 
| **AI ** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | 

#### Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Ticketing Platform** | Not enough data | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 9.3 (9 reviews) | Not enough data | 
| **Business Process Management** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **Dashboard & Reporting** | Not enough data | Not enough data | 9.1 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Database Management ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Publishing Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Compliance

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Customer Support

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Intelligent Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Suggestions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data Security

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Risk Data Attributes** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 8.9/10 | 73 |

#### Setup

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Activities** | Not enough data | Not enough data | Not enough data | 9.1 (60 reviews) | 
| **Flows** | Not enough data | Not enough data | Not enough data | 9.0 (57 reviews) | 
| **Dependencies** | Not enough data | Not enough data | Not enough data | 8.9 (57 reviews) | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 8.7 (61 reviews) | 

#### Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Updates** | Not enough data | Not enough data | Not enough data | 9.0 (59 reviews) | 
| **Audit Trail** | Not enough data | Not enough data | Not enough data | 8.8 (56 reviews) | 
| **Integration** | Not enough data | Not enough data | Not enough data | 9.0 (59 reviews) | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.4 (53 reviews) | 

#### Agentic AI - Workflow Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 8.9 (12 reviews) | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | 9.1/10 | 20 |
| **M-Files** | N/A | N/A |

#### Invoice Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Capture** | Not enough data | Not enough data | 9.2 (13 reviews) ✓ Verified | Not enough data | 
| **Supplier Portal** | Not enough data | Not enough data | 9.3 (12 reviews) ✓ Verified | Not enough data | 
| **Repository** | Not enough data | Not enough data | 9.2 (15 reviews) ✓ Verified | Not enough data | 

#### Invoice Processing

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Matching** | Not enough data | Not enough data | 9.4 (13 reviews) ✓ Verified | Not enough data | 
| **Payments** | Not enough data | Not enough data | 9.2 (14 reviews) ✓ Verified | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 9.4 (15 reviews) ✓ Verified | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 8.7 (13 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Due Dates** | Not enough data | Not enough data | 8.9 (14 reviews) ✓ Verified | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 9.0 (12 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | 9.2 (13 reviews) ✓ Verified | Not enough data | 
| **Payment Integration** | Not enough data | Not enough data | 9.3 (12 reviews) ✓ Verified | Not enough data | 
| **ERP** | Not enough data | Not enough data | 8.8 (15 reviews) ✓ Verified | Not enough data | 

#### Risk

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Identification** | Not enough data | Not enough data | 9.1 (9 reviews) | Not enough data | 
| **Scoring** | Not enough data | Not enough data | Feature Not Available | Not enough data | 

#### Recovery

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Recoup** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 9.2 (10 reviews) | Not enough data | 

#### Audit

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Filters** | Not enough data | Not enough data | 8.8 (7 reviews) | Not enough data | 
| **Post Audits** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Overpayments** | Not enough data | Not enough data | 9.3 (7 reviews) | Not enough data | 
| **Duplicates** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | 

#### Fraud

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Vendor Checks** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | 
| **Data Generation** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - AP Automation

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | 9.0/10 | 6 |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Knowledge Pages

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Templates** | 8.3 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **In-Content Feedback** | 8.6 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Versioning and Version History** | 9.2 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Page Analytics** | 8.9 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Permissions** | 9.4 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Knowledge Sharing** | 9.2 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Notifications** | 9.4 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.2/10 | 1824 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Information Distribution

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **News Feed** | Not enough data | 9.4 (1714 reviews) | Not enough data | Not enough data | 
| **Newsletter** | Not enough data | 9.3 (1517 reviews) | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 9.3 (1689 reviews) | Not enough data | Not enough data | 
| **Email** | Not enough data | 9.3 (1654 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.3 (1616 reviews) | Not enough data | Not enough data | 

#### Employee Engagement

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Employee Generated Content** | Not enough data | 9.4 (1679 reviews) | Not enough data | Not enough data | 
| **Confirmation** | Not enough data | 9.2 (1622 reviews) | Not enough data | Not enough data | 
| **Comments** | Not enough data | 9.4 (1681 reviews) | Not enough data | Not enough data | 
| **Inline Translation** | Not enough data | 9.2 (1586 reviews) | Not enough data | Not enough data | 
| **Administrative Access** | Not enough data | 9.3 (1592 reviews) | Not enough data | Not enough data | 
| **Content Interaction** | Not enough data | 9.2 (773 reviews) | Not enough data | Not enough data | 
| **Surveys (global & local)** | Not enough data | 9.1 (768 reviews) | Not enough data | Not enough data | 
| **Chat** | Not enough data | 8.9 (772 reviews) | Not enough data | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Native Mobile Application** | Not enough data | 9.0 (757 reviews) | Not enough data | Not enough data | 
| **Branded Experience** | Not enough data | 9.2 (758 reviews) | Not enough data | Not enough data | 
| **Personalized Ux Experience** | Not enough data | 9.1 (760 reviews) | Not enough data | Not enough data | 
| **Audience Management & Creation** | Not enough data | 9.1 (758 reviews) | Not enough data | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Newsfeed** | Not enough data | 9.2 (779 reviews) | Not enough data | Not enough data | 
| **Newsletter Engine** | Not enough data | 9.1 (750 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.1 (751 reviews) | Not enough data | Not enough data | 

#### Additional Features - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Emergency Notifications** | Not enough data | 9.0 (752 reviews) | Not enough data | Not enough data | 
| **Analytics** | Not enough data | 9.0 (753 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 9.0 (755 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (266 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.9 (267 reviews) | Not enough data | Not enough data | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.4/10 | 1021 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Platform Basics

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Reporting** | Not enough data | 9.4 (950 reviews) | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | 9.4 (975 reviews) | Not enough data | Not enough data | 
| **Performance** | Not enough data | 9.5 (967 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Automation** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | 9.3 (952 reviews) | Not enough data | Not enough data | 
| **Content Library** | Not enough data | 9.4 (957 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Integrations** | Not enough data | 9.3 (925 reviews) | Not enough data | Not enough data | 
| **Mobility** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | 
| **Corporate Discounts** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | 9.6 (960 reviews) | Not enough data | Not enough data | 
| **Rewards** | Not enough data | 9.4 (933 reviews) | Not enough data | Not enough data | 

### Engineering Document Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 9.3/10 | 34 |

#### Data Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Document Identification** | Not enough data | Not enough data | Not enough data | 9.3 (33 reviews) | 
| **Workflows** | Not enough data | Not enough data | Not enough data | 9.2 (30 reviews) | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 9.3 (28 reviews) | 

#### Dashboards

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Resource-based Reports** | Not enough data | Not enough data | Not enough data | 8.4 (29 reviews) | 
| **Data Visualization and Analysis** | Not enough data | Not enough data | Not enough data | 8.5 (29 reviews) | 
| **Quality-Based Reports** | Not enough data | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **Automated Dashboards** | Not enough data | Not enough data | Not enough data | 8.6 (30 reviews) | 

#### Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Change Tracking** | Not enough data | Not enough data | Not enough data | 9.3 (31 reviews) | 
| **Simultaneous Access** | Not enough data | Not enough data | Not enough data | 8.6 (28 reviews) | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | 9.0 (32 reviews) | 
| **Commenting on Documents** | Not enough data | Not enough data | Not enough data | 9.3 (27 reviews) | 

#### Security

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Authorization** | Not enough data | Not enough data | Not enough data | 9.0 (28 reviews) | 
| **QR Code** | Not enough data | Not enough data | Not enough data | 8.8 (24 reviews) | 
| **Updates on Files** | Not enough data | Not enough data | Not enough data | 9.4 (29 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | 8.4/10 | 10 |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Knowledge Base** | 9.4 (9 reviews) | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | 8.8 (8 reviews) | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | 7.1 (7 reviews) | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | 8.5/10 | 61 |
| **M-Files** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.9 (7 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.9 (7 reviews) | Not enough data | 

#### Process Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Process Overview** | Not enough data | Not enough data | 8.6 (49 reviews) | Not enough data | 
| **Process Analysis** | Not enough data | Not enough data | 8.4 (48 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | Not enough data | Not enough data | 8.6 (49 reviews) | Not enough data | 
| **Unstructured Processes** | Not enough data | Not enough data | 8.1 (21 reviews) | Not enough data | 
| **API Connection** | Not enough data | Not enough data | 8.8 (22 reviews) | Not enough data | 
| **Intelligence** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Document Approval** | Not enough data | Not enough data | 9.2 (21 reviews) | Not enough data | 

#### Customization

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Document Generation** | Not enough data | Not enough data | 8.7 (53 reviews) | Not enough data | 
| **Process Design** | Not enough data | Not enough data | 8.2 (49 reviews) | Not enough data | 
| **Process Repository** | Not enough data | Not enough data | 8.5 (45 reviews) | Not enough data | 
| **No-Code App Development** | Not enough data | Not enough data | 8.5 (36 reviews) | Not enough data | 
| **Low-Code App Development** | Not enough data | Not enough data | 8.5 (37 reviews) | Not enough data | 

#### Collaboration

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Permissions for Sharing** | Not enough data | Not enough data | 8.4 (48 reviews) | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 8.7 (51 reviews) | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 8.6 (53 reviews) | Not enough data | 
| **Process Routing** | Not enough data | Not enough data | 8.9 (49 reviews) | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Process Development

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Process Routing** | Not enough data | Not enough data | 9.3 (20 reviews) | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.1/10 | 197 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Gamification** | Not enough data | 9.3 (183 reviews) | Not enough data | Not enough data | 
| **Community Building** | Not enough data | 9.4 (186 reviews) | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | 9.4 (187 reviews) | Not enough data | Not enough data | 
| **User Generated Content** | Not enough data | 9.4 (186 reviews) | Not enough data | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Content Moderation** | Not enough data | 9.2 (183 reviews) | Not enough data | Not enough data | 
| **Polls & Surveys** | Not enough data | 9.4 (181 reviews) | Not enough data | Not enough data | 
| **Content Management** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | 9.2 (183 reviews) | Not enough data | Not enough data | 
| **User Management** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Multi-step Planning** | Not enough data | 8.6 (36 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.7 (35 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (35 reviews) | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.1/10 | 114 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Training & Learning Modules** | Not enough data | 9.2 (112 reviews) | Not enough data | Not enough data | 
| **Health & Safety Policies** | Not enough data | 9.3 (111 reviews) | Not enough data | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | 9.4 (111 reviews) | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | 9.5 (111 reviews) | Not enough data | Not enough data | 
| **Employee Services** | Not enough data | 9.5 (109 reviews) | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | 9.4 (113 reviews) | Not enough data | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Group Messaging** | Not enough data | 9.2 (111 reviews) | Not enough data | Not enough data | 
| **Private Messaging** | Not enough data | 9.2 (112 reviews) | Not enough data | Not enough data | 
| **Announcements** | Not enough data | 9.5 (113 reviews) | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Shift Scheduling** | Not enough data | 9.2 (110 reviews) | Not enough data | Not enough data | 
| **Insights & Analytics** | Not enough data | 9.2 (111 reviews) | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **SOPs & Documentation** | Not enough data | 9.1 (111 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.0 (15 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.4 (16 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (16 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.3 (16 reviews) | Not enough data | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.2/10 | 529 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Employee Lifecycle Management** | Not enough data | 9.2 (502 reviews) | Not enough data | Not enough data | 
| **Communication** | Not enough data | 9.4 (512 reviews) | Not enough data | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Action Plan** | Not enough data | 9.2 (510 reviews) | Not enough data | Not enough data | 
| **Productivity** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Digital Experience Management** | Not enough data | 9.3 (504 reviews) | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | 
| **Employee Listening** | Not enough data | 9.2 (501 reviews) | Not enough data | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Performance Management** | Not enough data | 9.3 (500 reviews) | Not enough data | Not enough data | 
| **Learning** | Not enough data | 9.3 (502 reviews) | Not enough data | Not enough data | 
| **Team Building** | Not enough data | 9.3 (505 reviews) | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 9.3/10 | 60 |

#### Management and Discovery - IT Documentation

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | Not enough data | 9.1 (55 reviews) | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 9.2 (53 reviews) | 
| **Access and Permissions** | Not enough data | Not enough data | Not enough data | 9.4 (53 reviews) | 

#### Operations - IT Documentation

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 9.2 (51 reviews) | 
| **Automation** | Not enough data | Not enough data | Not enough data | 8.9 (50 reviews) | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 9.4 (54 reviews) | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | 8.4/10 | 106 |
| **M-Files** | 8.6/10 | 196 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.2 (18 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 8.3 (19 reviews) | 

#### File Management

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **File Type Support** | Not enough data | Not enough data | 8.6 (89 reviews) | 9.2 (132 reviews) | 
| **Metadata** | Not enough data | Not enough data | 8.8 (73 reviews) | 9.1 (137 reviews) | 
| **OCR Scanning** | Not enough data | Not enough data | 8.5 (68 reviews) | 8.3 (97 reviews) | 
| **Versioning** | Not enough data | Not enough data | 8.8 (67 reviews) | 9.1 (118 reviews) | 
| **Collaboration** | Not enough data | Not enough data | 8.2 (72 reviews) | 8.6 (120 reviews) | 
| **Document Assembly** | Not enough data | Not enough data | 8.4 (67 reviews) | 8.5 (112 reviews) | 
| **Form Creation** | Not enough data | Not enough data | 8.4 (70 reviews) | 8.1 (96 reviews) | 
| **Portals and Sites** | Not enough data | Not enough data | 8.0 (62 reviews) | 8.2 (92 reviews) | 
| **Disposition** | Not enough data | Not enough data | 8.2 (57 reviews) | 8.3 (101 reviews) | 
| **Search** | Not enough data | Not enough data | 8.6 (91 reviews) | 9.0 (135 reviews) | 
| **Web Interface** | Not enough data | Not enough data | 8.3 (74 reviews) | 8.7 (118 reviews) | 
| **Mobile Apps** | Not enough data | Not enough data | 7.0 (41 reviews) | 8.4 (101 reviews) | 

#### Workflow

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Process Automation** | Not enough data | Not enough data | 9.1 (84 reviews) | 8.7 (121 reviews) | 
| **Conditions** | Not enough data | Not enough data | 8.7 (74 reviews) | 8.5 (119 reviews) | 
| **Activities** | Not enough data | Not enough data | 8.6 (68 reviews) | 8.5 (112 reviews) | 
| **Records Management** | Not enough data | Not enough data | 9.0 (79 reviews) | 8.8 (112 reviews) | 
| **Case Management** | Not enough data | Not enough data | 8.7 (58 reviews) | 8.6 (100 reviews) | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 8.5 (42 reviews) | 8.9 (95 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.6 (85 reviews) | 8.7 (130 reviews) | 
| **Reporting and Auditing** | Not enough data | Not enough data | 8.5 (72 reviews) | 8.3 (112 reviews) | 
| **System of Record Integration** | Not enough data | Not enough data | 8.7 (74 reviews) | 8.6 (111 reviews) | 
| **APIs** | Not enough data | Not enough data | 8.5 (64 reviews) | 8.5 (97 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 8.7/10 | 51 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (49 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.8 (50 reviews) | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | 8.7/10 | 5 |
| **M-Files** | N/A | N/A |

#### User Interface Design

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **WYSIWYG Editor** | Not enough data | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Customized Branding** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data Control

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Data Migration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Publishing

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Knowledge Base

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Workvivo** | 9.3/10 | 1629 |
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Platform Basics

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Performance Benchmarking** | Not enough data | 9.3 (1447 reviews) | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | 9.3 (1464 reviews) | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | 9.3 (1428 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 9.4 (1467 reviews) | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | 9.3 (1454 reviews) | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | 9.2 (1403 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Employee Segmenting** | Not enough data | 9.4 (1448 reviews) | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | 9.5 (1491 reviews) | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | 9.4 (1475 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Customization ** | Not enough data | 9.3 (1386 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | 9.2 (1332 reviews) | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | 9.3 (1331 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.4 (1370 reviews) | Not enough data | Not enough data | 
| **Performance** | Not enough data | 9.5 (1381 reviews) | Not enough data | Not enough data | 
| **Mobility** | Not enough data | 9.4 (1370 reviews) | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.2 (1350 reviews) | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | 9.3 (1374 reviews) | Not enough data | Not enough data | 

---
## Categories

**Unique to ProProfs Knowledge Base Software (6):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

**Unique to Hyland OnBase (6):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Document Management Software](https://www.g2.com/categories/document-management)

**Unique to M-Files (6):** [Document Management Software](https://www.g2.com/categories/document-management), [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | ProProfs Knowledge Base Software | Workvivo | Hyland OnBase | M-Files | 
|---|---|---|---|---|
| **Small-Business** | 43.3% | 12.7% | 5.9% | 33.5% | 
| **Mid-Market** | 46.7% | 29.8% | 41.7% | 49.3% | 
| **Enterprise** | 10.0% | 57.4% | 52.4% | 17.2% | 

### By Industry

#### ProProfs Knowledge Base Software

- **Information Technology and Services:** 20.0%
- **Marketing and Advertising:** 16.7%
- **Computer Software:** 16.7%
- **Education Management:** 6.7%
- **Textiles:** 3.3%
- **Telecommunications:** 3.3%
- **Logistics and Supply Chain:** 3.3%
- **Internet:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Graphic Design:** 3.3%
- **Other:** 20.0%

#### Workvivo

- **Consumer Services:** 20.0%
- **Information Technology and Services:** 12.7%
- **Computer Software:** 7.7%
- **Retail:** 5.3%
- **Accounting:** 3.8%
- **Telecommunications:** 3.2%
- **Airlines/Aviation:** 3.1%
- **Automotive:** 2.8%
- **Financial Services:** 2.6%
- **Computer & Network Security:** 2.1%
- **Other:** 36.5%

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

#### M-Files

- **Information Technology and Services:** 16.4%
- **Marketing and Advertising:** 4.9%
- **Construction:** 4.9%
- **Oil & Energy:** 4.9%
- **Computer Software:** 4.4%
- **Financial Services:** 4.4%
- **Automotive:** 4.0%
- **Computer & Network Security:** 3.5%
- **Information Services:** 3.5%
- **Real Estate:** 2.7%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to ProProfs Knowledge Base Software

- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (487 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11898 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7617 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)

### Alternatives to Workvivo

- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews)
- [LumApps](https://www.g2.com/products/lumapps/reviews) — 4.4/5 stars (164 reviews)

### Alternatives to Hyland OnBase

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (249 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1797 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (184 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5244 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (387 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)

### Alternatives to M-Files

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (249 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (387 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5244 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10349 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)

---
## Top Discussions

### ProProfs Knowledge Base Software

- Title: [How do I cancel my plan?](https://www.g2.com/discussions/how-do-i-cancel-my-plan) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "It's simple. Just email us at sales@proprofs.com"
- Title: [Can I change plans at any time?](https://www.g2.com/discussions/can-i-change-plans-at-any-time) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Simply email sales@proprofs.com"
- Title: [What types of payment do you accept?](https://www.g2.com/discussions/what-types-of-payment-do-you-accept-344fb290-31bc-4829-8002-32d6ae00041a) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $1000, we can accept check payments for an additional..."
- Title: [How does the 30-day money back guarantee work?](https://www.g2.com/discussions/how-does-the-30-day-money-back-guarantee-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our..."
- Title: [Is my data safe & secure?](https://www.g2.com/discussions/is-my-data-safe-secure) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, &..."

### Workvivo

- Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..."
- Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes
  > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..."
- Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote
  > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group."
- Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes
  > **Top comment:** "Yes"

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

### M-Files

- Title: [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before..."
- Title: [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most..."
- Title: [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because..."
- Title: [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look into formal enablement or champion training so non-technical users get support from peers, since..."
- Title: [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you considered rolling out M-Files in smaller phases with well-defined metadata rules and testing each phase..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/proprofs-knowledge-base-software-vs-workvivo-vs-hyland-onbase-vs-m-files)