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# ProProfs Knowledge Base Software vs Stack Internal Comparison - What are their main differences?

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ProProfs Knowledge Base...Stack Internal[+ Add Product](#)

Pricing

**ProProfs Knowledge Base Software**
 **$0.00** Per Year · Free Plan

**Stack Internal**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**ProProfs Knowledge Base Software**
Not enough reviews yet

**Stack Internal**
1 month

Based on 75 responses

Return on Investment

**ProProfs Knowledge Base Software**
Not enough reviews yet

**Stack Internal**
14 months

Based on 54 responses

Perceived Cost

**ProProfs Knowledge Base Software**
$$$$$

**Stack Internal**
$$$$$

Average Discount

**ProProfs Knowledge Base Software**
Not enough reviews yet

**Stack Internal**
15%

 ![ProProfs Knowledge Base Software](https://images.g2crowd.com/uploads/product/hd_favicon/473c7775e9b7169dcbca3291dcf23aca/proprofs-knowledge-base-software.svg "ProProfs Knowledge Base Software")

 ![Stack Internal](https://images.g2crowd.com/uploads/product/hd_favicon/f1cf57486e15b40b9915b60bf222eb13/stack-internal.svg "Stack Internal")

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**Pros & Cons**
from reviews

**ProProfs Knowledge Base Software**
Not enough data

**Stack Internal**
[
Ease of Use (57)
](https://www.g2.com/products/stack-internal/reviews?filters%5Bsentiment_snippet%5D=1669352&qs=pros-and-cons#reviews)[
Knowledge Sharing (46)
](https://www.g2.com/products/stack-internal/reviews?filters%5Bsentiment_snippet%5D=1666939&qs=pros-and-cons#reviews)[
Inefficient Search Functionality (19)
](https://www.g2.com/products/stack-internal/reviews?filters%5Bsentiment_snippet%5D=1666400&qs=pros-and-cons#reviews)[
Irrelevant Content (19)
](https://www.g2.com/products/stack-internal/reviews?filters%5Bsentiment_snippet%5D=1666095&qs=pros-and-cons#reviews)

Integrations

**ProProfs Knowledge Base Software**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_df3b81d5ba7ffe29e00f38fc5aacd1bc/zendesk-2026-10-21.jpg "Product Avatar Image")

Zendesk

](https://www.g2.com/products/zendesk-2026-10-21/reviews)[
View all
](https://www.g2.com/products/proprofs-knowledge-base-software/integrations)

**Stack Internal**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_600342e9971dc7ad634ab8d1eb53a11d/artologik-helpdesk.png "Product Avatar Image")

Artologik HelpDesk

](https://www.g2.com/products/artologik-helpdesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d19faaee044385133517ab47f0a5357/github-copilot.png "Product Avatar Image")

GitHub Copilot

](https://www.g2.com/products/github-copilot/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/stack-internal/integrations)

Screenshots

**ProProfs Knowledge Base Software**
 ![ProProfs Knowledge Base Software screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/21147/Customized-knowledge-base-software.png)

**Stack Internal**
 ![Stack Internal screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1611155/internal-feature-hero-structure.png)

**Ratings**
from reviews

Meets Requirements

**ProProfs Knowledge Base Software**

9.1

9.124

**Stack Internal**

8.9

8.9623

Ease of Use

**ProProfs Knowledge Base Software**

9.5

9.524

**Stack Internal**

9.1

9.1630

Ease of Setup

**ProProfs Knowledge Base Software**

9.0

9.013

**Stack Internal**

9.1

9.1253

Ease of Admin

**ProProfs Knowledge Base Software**

9.0

9.010

**Stack Internal**

9.0

9.0189

Quality of Support

**ProProfs Knowledge Base Software**

9.3

9.323

**Stack Internal**

8.8

8.8342

Has the product been a good partner in doing business?

**ProProfs Knowledge Base Software**

8.8

8.810

**Stack Internal**

9.0

9.0144

Product Direction (% positive)

**ProProfs Knowledge Base Software**

9.4

9.421

**Stack Internal**

8.1

8.1580

**Features**
ratings from reviews

Knowledge Base[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

9.0

6

8.3

352

Knowledge Pages

In-Content Feedback

8.6(won by 0.5)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

211

Versioning and Version History

9.2(won by 1.1)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

205

Templates

8.3(won by default)

6

Feature Not Available

Duplicate Detection

Not enough data

7.8(won by default)

194

Content Editor

Not enough data

8.4(won by default)

238

Decision Trees

Feature Not Available

Feature Not Available

WYSIWYG Editor

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Knowledge Dissemination

Page Analytics

8.9(won by 1.1)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

183

Permissions

9.4(won by 1.2)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

213

Knowledge Sharing

9.2(tied score)

6

9.2(tied score)

285

Notifications

9.4(won by 1.0)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

257

Advanced Search

Not enough data

8.1(won by default)

229

Organization

Not enough data

8.4(won by default)

223

Other Integrations

Not enough data

7.9(won by default)

182

Knowledge Integrations

Not enough data

8.2(won by default)

122

Browser Extension

Not enough data

Feature Not Available

Full Text Search

Not enough data

Not enough data

Web Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Knowledge Base

Adaptive Learning

Not enough data

8.8(won by default)

35

Natural Language Interaction

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Multi-Language

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Mobile Interface

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Online Forums

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Wiki

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Q&A Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

8.7

409

Account Options

Single Sign-On (SSO)

Not enough data

9.0(won by default)

298

Reputation System

Not enough data

8.7(won by default)

325

Topic Subscription

Not enough data

8.8(won by default)

291

Bookmarking

Not enough data

8.8(won by default)

279

History

Not enough data

8.7(won by default)

292

Social Login

Not enough data

Feature Not Available

Q&A Tools

Tags

Not enough data

9.0(won by default)

359

Commenting System

Not enough data

9.0(won by default)

362

Notifications

Not enough data

8.6(won by default)

342

Voting

Not enough data

9.1(won by default)

351

Integrations

Not enough data

8.2(won by default)

278

Knowledge Integrations

Not enough data

8.4(won by default)

179

Formatting

Not enough data

8.4(won by default)

234

Analytics

Not enough data

8.0(won by default)

170

Embedding

Not enough data

Feature Not Available

Customer Self-Service[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.5

12

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Self-Service Experience

Knowledge Base

9.5(won by default)

11

Not enough data

Searchable Articles

8.8(won by default)

8

Not enough data

Community Forums

7.1(won by default)

7

Not enough data

Mobile Optimization

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Self-Service Platform

Branding

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Artificial Intelligence

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Agentic AI - Customer Self-Service

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Show 8 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Call Reporting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Whispering

Not enough data

Not enough data

Callback Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Call Tagging

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transcription

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Manual Dialer

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Progressive Dialer

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Outbound Call Center

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

API

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

AI Summarization

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Inbound Call Center

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Predictive Dialer

Not enough data

Not enough data

Blended Call Center

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Generative AI[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Code Generation

Not enough data

Not enough data

Text to Image

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Virtual Characters and Avatars

Not enough data

Not enough data

Content Generation

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Conditional Generation

Not enough data

Not enough data

Transformer Model

Not enough data

Not enough data

Automated Image & Video Editing

Not enough data

Not enough data

Interactive and Co-Creative Systems

Not enough data

Not enough data

Text Summarization

Not enough data

Not enough data

Data Augmentation

Not enough data

Not enough data

Variation Autoencoder Models

Not enough data

Not enough data

Adversarial Training

Not enough data

Not enough data

Transfer Learning and Fine-tuning

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Creative Design

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Foundation Model

Not enough data

Not enough data

Contact Center Knowledge Base[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

Not enough data

Not enough data

Administration

Database Management 

Not enough data

Not enough data

Data Workflows

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Knowledge Management

Knowledge Base

Not enough data

Not enough data

Publishing Workflows

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Compliance

Policies and Controls

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Compliance

Not enough data

Not enough data

Auditing

Not enough data

Not enough data

Customer Support

Intelligent Search

Not enough data

Not enough data

Suggestions

Not enough data

Not enough data

Decision Trees

Not enough data

Not enough data

Administration

Integrations

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Data Security

Risk Data Attributes

Not enough data

Not enough data

Data Transport

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Multi-Factor Authentication

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Google Workspace Office Tools[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Google Workspace Office Tools

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

Not enough data

Not enough data

Management and Discovery - IT Documentation

Search and Indexing

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Access and Permissions

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Operations - IT Documentation

Integrations

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Change Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Process Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Relationship Mapping

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

For the IT sector

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Knowledge Library

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

AI Search & Retrieval Infrastructure Platforms[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

Not enough data

Retrieval intelligence - AI Search & Retrieval Infrastructure Platforms

Query understanding & expansion

Not enough data

Not enough data

Advanced relevance tuning

Not enough data

Not enough data

Multistage retrieval & re-ranking

Not enough data

Not enough data

Context-aware & personalized search

Not enough data

Not enough data

Embedding & model management - AI Search & Retrieval Infrastructure Platforms

Multimodal search support

Not enough data

Not enough data

Embedding versioning & lifecycle management

Not enough data

Not enough data

Pluggable embedding & LLM providers

Not enough data

Not enough data

LLM retrieval & RAG optimization - AI Search & Retrieval Infrastructure Platforms

Retrieval pipeline orchestration

Not enough data

Not enough data

Hybrid retrieval strategy optimization

Not enough data

Not enough data

LLM-aware retrieval optimization

Not enough data

Not enough data

Data Enrichment & Index Intelligence - AI Search & Retrieval Infrastructure Platforms

Incremental & streaming index updates

Not enough data

Not enough data

Built-in data enrichment

Not enough data

Not enough data

Security & governance - AI Search & Retrieval Infrastructure Platforms

Fine-grained access controls

Not enough data

Not enough data

Data residency & retention policies

Not enough data

Not enough data

Audit logs & retrieval traceability

Not enough data

Not enough data

Operations, observability & reliability - AI Search & Retrieval Infrastructure Platforms

Search analytics & relevance debugging

Not enough data

Not enough data

High availability & disaster recovery

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ProProfs Knowledge Base Software](https://images.g2crowd.com/uploads/product/hd_favicon/473c7775e9b7169dcbca3291dcf23aca/proprofs-knowledge-base-software.svg "ProProfs Knowledge Base Software")](https://www.g2.com/products/proprofs-knowledge-base-software/reviews)

ProProfs Knowledge Base Software

Small-Business(50 or fewer emp.)

43.8%

Mid-Market(51-1000 emp.)

46.9%

Enterprise(\> 1000 emp.)

9.4%

[![Stack Internal](https://images.g2crowd.com/uploads/product/hd_favicon/f1cf57486e15b40b9915b60bf222eb13/stack-internal.svg "Stack Internal")](https://www.g2.com/products/stack-internal/reviews)

Stack Internal

Small-Business(50 or fewer emp.)

37.3%

Mid-Market(51-1000 emp.)

46.2%

Enterprise(\> 1000 emp.)

16.5%

Small-Business

(50 or fewer emp.)

43.8%

37.3%

Mid-Market

(51-1000 emp.)

46.9%

46.2%

Enterprise

(\> 1000 emp.)

9.4%

16.5%

Reviewers' Industry

[![ProProfs Knowledge Base Software](https://images.g2crowd.com/uploads/product/hd_favicon/473c7775e9b7169dcbca3291dcf23aca/proprofs-knowledge-base-software.svg "ProProfs Knowledge Base Software")](https://www.g2.com/products/proprofs-knowledge-base-software/reviews)
ProProfs Knowledge Base Software

Information Technology and Services

21.9%

Computer Software

18.8%

Marketing and Advertising

15.6%

Education Management

6.3%

Textiles

3.1%

Other

34.4%

[![Stack Internal](https://images.g2crowd.com/uploads/product/hd_favicon/f1cf57486e15b40b9915b60bf222eb13/stack-internal.svg "Stack Internal")](https://www.g2.com/products/stack-internal/reviews)
Stack Internal

Computer Software

35.5%

Information Technology and Services

18.9%

Financial Services

5.2%

Program Development

2.3%

Marketing and Advertising

2.2%

Other

35.8%

Alternatives

**ProProfs Knowledge Base Software Alternatives**

 ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360")

[
Document360
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 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

[
Confluence
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[
Guru
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[
MadCap Flare
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**Stack Internal Alternatives**

 ![Bloomfire](https://images.g2crowd.com/uploads/product/hd_favicon/559a69dd7869db05605b636c82852460/bloomfire.svg "Bloomfire")

[
Bloomfire
](/products/bloomfire/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Notion](https://images.g2crowd.com/uploads/product/hd_favicon/43bf53de40136acd6c0aed67eb459fcd/notion.svg "Notion")

[
Notion
](/products/notion/reviews)

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

[
Confluence
](/products/confluence/reviews)