Compare ProProfs Knowledge Base Software vs Solvvy

See this
comparison of ProProfs Knowledge Base Software vs. Solvvy
based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
ProProfs Knowledge Base Software
Free Trial Unavailable
Solvvy
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
Ease of Use
Ease of Use
9.4
9.3
Ease of Setup
Ease of SetupNot enough data available
8.9
Ease of Admin
Ease of AdminNot enough data available
9.2
Quality of Support
Quality of Support
8.6
9.4
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
Product Direction (% positive)
Product Direction (% positive)
10.0
10.0
Meets Requirements
ProProfs Knowledge Base Software
9.0
Solvvy
8.8
Ease of Use
ProProfs Knowledge Base Software
9.4
Solvvy
9.3
Ease of Setup
ProProfs Knowledge Base Software
Not enough data available
Solvvy
8.9
Ease of Admin
ProProfs Knowledge Base Software
Not enough data available
Solvvy
9.2
Quality of Support
ProProfs Knowledge Base Software
8.6
Solvvy
9.4
Ease of Doing Business With
ProProfs Knowledge Base Software
Not enough data available
Solvvy
9.7
Product Direction (% positive)
ProProfs Knowledge Base Software
10.0
Solvvy
10.0

Features

Knowledge Share
Knowledge Base
ProProfs Knowledge Base Software
Not enough data available
Solvvy
Not enough data available
Searchable Articles
ProProfs Knowledge Base Software
Not enough data available
Solvvy
9.7
Community Forums
ProProfs Knowledge Base Software
Not enough data available
Solvvy
Not enough data available
Interactive FAQs & Forums
ProProfs Knowledge Base Software
Not enough data available
Solvvy
8.6
Interaction
Web Portals
ProProfs Knowledge Base Software
Not enough data available
Solvvy
9.4
Forum to Reponse
ProProfs Knowledge Base Software
Not enough data available
Solvvy
Not enough data available
Tickets and Tagging
ProProfs Knowledge Base Software
Not enough data available
Solvvy
9.0
Live Chat
ProProfs Knowledge Base Software
Not enough data available
Solvvy
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.5%
15.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
85.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.1%
0%
ProProfs Knowledge Base Software
Small-Business
45.5%
Mid-Market
45.5%
Enterprise
9.1%
Solvvy
Small-Business
15.0%
Mid-Market
85.0%
Enterprise
0%

Reviewers' Industry

 
Computer Software
36.4%
Internet
25.0%
 
Information Technology and Services
18.2%
Computer Software
25.0%
 
Telecommunications
9.1%
Retail
15.0%
 
Internet
9.1%
Computer Networking
10.0%
 
Graphic Design
9.1%
Media Production
5.0%
 
Other
18.2%
Other
20.0%
ProProfs Knowledge Base Software
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Internet
9.1%
Graphic Design
9.1%
Other
18.2%
Solvvy
Internet
25.0%
Computer Software
25.0%
Retail
15.0%
Computer Networking
10.0%
Media Production
5.0%
Other
20.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Bryan C.
Administrator

Solvvy allows our customers to find answers to their questions without having to talk to someone on our Support team. It accelerates our ability to service our customers in a timely and efficient manner. We consider Solvvy as a core pillar of our Customer...

Most Helpful Critical Review
Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

Yvonne M.
Administrator in Computer Software

Currently, we receive a set of customer questions to train the algorithm, and once we are done matching them to the best articles, we have to send an email to our CSM to request a new set of questions. We would like to have the ability to get more questions...

 
ProProfs Knowledge Base Software
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

Solvvy
Most Helpful Favorable Review
Bryan C.
Administrator

Solvvy allows our customers to find answers to their questions without having to talk to someone on our Support team. It accelerates our ability to service our customers in a timely and efficient manner. We consider Solvvy as a core pillar of our Customer...

Most Helpful Critical Review
Yvonne M.
Administrator in Computer Software

Currently, we receive a set of customer questions to train the algorithm, and once we are done matching them to the best articles, we have to send an email to our CSM to request a new set of questions. We would like to have the ability to get more questions...

Screenshots

 
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ProProfs Knowledge Base Software

Videos

 No videos provided
ProProfs Knowledge Base Software
No videos provided
Solvvy

Downloads

ProProfs Knowledge Base Software
No downloads provided
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