Introducing G2.ai, the future of software buying.Try now
Compare ProProfs Knowledge Base Software and Slab 
Featured Products
At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Small-Business (58.7% of reviews)
Entry-Level Pricing
$1,080.00 Per Year
Free 10 users
ProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansSlab
Star Rating
(312)4.6 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 users
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProProfs Knowledge Base Software excels in user-friendliness, with a friendly and straightforward interface that makes creating structured user manuals a breeze. Users appreciate the intuitive editor that allows for easy customization of content, including templates and branding elements.
- Users say that Slab shines in its powerful search capabilities, making it a favorite for those who need to quickly find information. Reviewers highlight its advanced online search functions and filters, which significantly enhance the user experience when navigating through company knowledge.
- According to verified reviews, ProProfs offers a quick implementation process, allowing users to push content updates immediately without the delays associated with legacy tools. This feature is particularly praised by users who value efficiency in content management.
- Reviewers mention that Slab is particularly effective for small businesses, with a focus on creating clean, easy-to-read documentation that centralizes company knowledge. This makes it a go-to solution for teams looking to streamline their documentation processes.
- G2 reviewers highlight that while ProProfs has a strong support system, Slab's quality of support is also commendable, with users noting that both platforms provide reliable assistance. However, Slab's larger user base may contribute to a more robust community for troubleshooting and shared insights.
- Users report that ProProfs has a slight edge in ease of use and setup, making it a favorable choice for those who prioritize a smooth onboarding experience. In contrast, Slab, while user-friendly, has a slightly steeper learning curve due to its extensive features.
Pricing
Entry-Level Pricing
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Free Trial
ProProfs Knowledge Base Software
No trial information availableSlab
Free Trial is available
Ratings
Meets Requirements
9.2
22
9.0
220
Ease of Use
9.5
22
9.2
223
Ease of Setup
8.9
11
9.4
112
Ease of Admin
9.0
10
9.2
86
Quality of Support
9.3
21
9.4
146
Has the product been a good partner in doing business?
8.8
10
9.3
73
Product Direction (% positive)
9.4
19
9.0
207
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Knowledge Pages
8.3
6
8.4
93
8.6
6
8.6
109
9.2
6
8.8
139
Feature Not Available
Feature Not Available
Not enough data
8.1
49
Not enough data
8.9
79
Knowledge Dissemination
8.9
6
8.1
106
9.4
6
8.5
135
9.2
6
9.4
161
9.4
6
8.4
148
Not enough data
9.0
72
Not enough data
8.9
44
Not enough data
9.2
80
Not enough data
8.8
62
Not enough data
9.1
53
Agentic AI - Knowledge Base
Not enough data
9.4
22
Not enough data
9.1
22
Not enough data
9.4
22
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProProfs Knowledge Base Software and Slab are categorized as Knowledge Base
Unique Categories
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, and IT Documentation
Slab has no unique categories
Reviews
Reviewers' Company Size
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Computer Software
27.4%
Information Technology and Services
11.9%
Marketing and Advertising
7.6%
Internet
5.6%
Financial Services
3.6%
Other
43.9%
Discussions
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
We are using ClickUp. How can we take check boxes from a slab into ClickUp / link accounts?
1 Comment
Official Response from Slab
Hey Alexa, thanks for your question.
You can refer to our article here on how to integrate ClickUp with Slab:...Read more
Is it possible to put 2 snippets on the same level?
Do we have a possibility to move images, to be able to make a space between two images to insert a text?
Or to adjust the image size?
Where can we find new features that Slab adds?
1 Comment
Official Response from Slab
Hi Maria, thanks for these questions.
For putting two snippets on the same table, I recommend using a table. Here's a help article on using tables:...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
