# ProProfs Knowledge Base Software vs Slab Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ProProfs Knowledge Base Software excels in user-friendliness, with a **friendly and straightforward interface** that makes creating structured user manuals a breeze. Users appreciate the intuitive editor that allows for easy customization of content, including templates and branding elements.
- **Users say** that Slab shines in its powerful search capabilities, making it a favorite for those who need to quickly find information. Reviewers highlight its **advanced online search functions and filters** , which significantly enhance the user experience when navigating through company knowledge.
- **According to verified reviews** , ProProfs offers a quick implementation process, allowing users to push content updates immediately without the delays associated with legacy tools. This feature is particularly praised by users who value efficiency in content management.
- **Reviewers mention** that Slab is particularly effective for small businesses, with a focus on creating clean, easy-to-read documentation that centralizes company knowledge. This makes it a go-to solution for teams looking to streamline their documentation processes.
- **G2 reviewers highlight** that while ProProfs has a strong support system, Slab's quality of support is also commendable, with users noting that both platforms provide reliable assistance. However, Slab's larger user base may contribute to a more robust community for troubleshooting and shared insights.
- **Users report** that ProProfs has a slight edge in ease of use and setup, making it a favorable choice for those who prioritize a smooth onboarding experience. In contrast, Slab, while user-friendly, has a slightly steeper learning curve due to its extensive features.



| | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 32 | 309 | 
| **Largest Market Segment** | Mid-Market (46.9% of reviews) | Small-Business (59.7% of reviews) | 
| **Entry Level Price** | $1,080.00 Per Year | Free 10 users | 

---
## Top Pros & Cons

### ProProfs Knowledge Base Software

**Not enough data**

### Slab

Pros:
- Ease of Use (22 reviews)
- Daily Use (9 reviews)

Cons:
- Limited Customization (3 reviews)
- Learning Curve (2 reviews)

---
## Ratings Comparison
| Rating | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
  | **Meets Requirements** | 9.1 (23 reviews) | 9.0 (217 reviews) | 
  | **Ease of Use** | 9.5 (23 reviews) | 9.2 (220 reviews) | 
  | **Ease of Setup** | 8.9 (12 reviews) | 9.3 (109 reviews) | 
  | **Ease of Admin** | 9.0 (10 reviews) | 9.2 (86 reviews) | 
  | **Quality of Support** | 9.3 (22 reviews) | 9.3 (141 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (10 reviews) | 9.3 (73 reviews) | 
  | **Product Direction (% positive)** | 9.4 (20 reviews) | 9.0 (204 reviews) | 

---
## Pricing

### ProProfs Knowledge Base Software

#### Entry-Level Pricing

Plan: ESSENTIALS 

Price: $1,080.00 Per Year

Description: Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)

Key Features:
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500

[Browse all 3 editions](https://www.g2.com/products/proprofs-knowledge-base-software/pricing)

#### Free Trial

No

### Slab

#### Entry-Level Pricing

Plan: Free

Price: Free 10 users

Key Features:
- Up to 10 users
- Unlimited posts
- Templates

[Browse all 4 editions](https://www.g2.com/products/slab/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Call & Contact Center

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Slab** | N/A | N/A |

#### Additional Functionality

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Slab** | N/A | N/A |

#### Administration

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Database Management ** | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Publishing Workflows** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Compliance

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Customer Support

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Intelligent Search** | Not enough data | Not enough data | 
| **Suggestions** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 

#### Data Security

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | 

#### Administration

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | 9.0/10 | 6 |
| **Slab** | 8.7/10 | 182 |

#### Knowledge Pages

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Templates** | 8.3 (6 reviews) | 8.3 (89 reviews) | 
| **In-Content Feedback** | 8.6 (6 reviews) | 8.5 (104 reviews) | 
| **Versioning and Version History** | 9.2 (6 reviews) | 8.8 (134 reviews) | 
| **Duplicate Detection** | Not enough data | 7.9 (44 reviews) | 
| **Content Editor** | Not enough data | 8.9 (74 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Drag & Drop Editor** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Pre-built Templates** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Page Analytics** | 8.9 (6 reviews) | 8.1 (101 reviews) | 
| **Permissions** | 9.4 (6 reviews) | 8.4 (130 reviews) | 
| **Knowledge Sharing** | 9.2 (6 reviews) | 9.4 (157 reviews) | 
| **Notifications** | 9.4 (6 reviews) | 8.4 (143 reviews) | 
| **Advanced Search** | Not enough data | 8.9 (67 reviews) | 
| **Browser Extension** | Not enough data | 8.8 (39 reviews) | 
| **Organization** | Not enough data | 9.2 (76 reviews) | 
| **Other Integrations** | Not enough data | 8.8 (57 reviews) | 
| **Knowledge Integrations** | Not enough data | 9.0 (48 reviews) | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Web Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 9.2 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.9 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 9.2 (17 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Mobile Interface** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Online Forums** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Wiki** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | 8.5/10 | 11 |
| **Slab** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Knowledge Base** | 9.5 (10 reviews) | Not enough data | 
| **Searchable Articles** | 8.8 (8 reviews) | Not enough data | 
| **Community Forums** | 7.1 (7 reviews) | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Slab** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Access and Permissions** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Change Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Framework Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Process Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Website Monitoring** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Relationship Mapping** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **For the IT sector** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Knowledge Library** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Slab** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Knowledge Base Software** | N/A | N/A |
| **Slab** | N/A | N/A |

#### Knowledge Base

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to ProProfs Knowledge Base Software (5):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [IT Documentation Software](https://www.g2.com/categories/it-documentation)



---
## Reviewer Demographics

### By Company Size

| Segment | ProProfs Knowledge Base Software | Slab | 
|---|---|---|
| **Small-Business** | 43.8% | 59.7% | 
| **Mid-Market** | 46.9% | 35.7% | 
| **Enterprise** | 9.4% | 4.7% | 

### By Industry

#### ProProfs Knowledge Base Software

- **Information Technology and Services:** 19.4%
- **Computer Software:** 19.4%
- **Marketing and Advertising:** 16.1%
- **Education Management:** 6.5%
- **Textiles:** 3.2%
- **Telecommunications:** 3.2%
- **Logistics and Supply Chain:** 3.2%
- **Internet:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Graphic Design:** 3.2%
- **Other:** 19.4%

#### Slab

- **Computer Software:** 27.7%
- **Information Technology and Services:** 12.3%
- **Marketing and Advertising:** 7.7%
- **Internet:** 4.3%
- **Financial Services:** 3.7%
- **Non-Profit Organization Management:** 2.7%
- **Hospital & Health Care:** 2.0%
- **Higher Education:** 2.0%
- **Logistics and Supply Chain:** 1.7%
- **Health, Wellness and Fitness:** 1.7%
- **Other:** 34.3%

---
## Alternatives

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- [GitBook](https://www.g2.com/products/gitbook/reviews) — 4.7/5 stars (204 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (541 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (515 reviews)
- [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews) — 4.6/5 stars (493 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13783 reviews)

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## Top Discussions

### ProProfs Knowledge Base Software

- Title: [How do I cancel my plan?](https://www.g2.com/discussions/how-do-i-cancel-my-plan) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "It's simple. Just email us at sales@proprofs.com"
- Title: [Can I change plans at any time?](https://www.g2.com/discussions/can-i-change-plans-at-any-time) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Simply email sales@proprofs.com"
- Title: [What types of payment do you accept?](https://www.g2.com/discussions/what-types-of-payment-do-you-accept-344fb290-31bc-4829-8002-32d6ae00041a) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $1000, we can accept check payments for an additional..."
- Title: [How does the 30-day money back guarantee work?](https://www.g2.com/discussions/how-does-the-30-day-money-back-guarantee-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our..."
- Title: [Is my data safe & secure?](https://www.g2.com/discussions/is-my-data-safe-secure) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, &..."

### Slab

- Title: [Is it possible to put 2 snippets on the same level?
Do we have a possibility to move images, to be able to make a space between two images to insert a text?
Or to adjust the image size?
Where can we find new features that Slab adds?](https://www.g2.com/discussions/is-it-possible-to-put-2-snippets-on-the-same-level-do-we-have-a-possibility-to-move-images-to-be-able-to-make-a-space-between-two-images-to-insert-a-text-or-to-adjust-the-image-size-where-can-we-find-new-features-that-slab-adds) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Maria, thanks for these questions.

For putting two snippets on the same table, I recommend using a table. Here's a help article on using tables:..."
- Title: [We are using ClickUp. How can we take check boxes from a slab into ClickUp / link accounts?](https://www.g2.com/discussions/we-are-using-clickup-how-can-we-take-check-boxes-from-a-slab-into-clickup-link-accounts) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [Which is your less favorite feature of Slab right now?](https://www.g2.com/discussions/32668-which-is-your-less-favorite-feature-of-slab-right-now) — 1 comment, 1 upvote
  > **Top comment:** "search functionality"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/proprofs-knowledge-base-software-vs-slab)