Introducing G2.ai, the future of software buying.Try now
Compare ProProfs Knowledge Base Software and Seismic Knowledge 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Mid-Market (65.0% of reviews)
Entry-Level Pricing
$1,080.00 Per Year
No pricing available
ProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansSeismic Knowledge
Star Rating
(103)4.3 out of 5
Market Segments
Mid-Market (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Seismic KnowledgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProProfs Knowledge Base Software excels in ease of use with a score of 9.5, making it highly accessible for teams looking to implement a knowledge management system quickly. In contrast, Seismic Knowledge, while still user-friendly, has a lower score of 8.9, which may indicate a steeper learning curve for new users.
- Reviewers mention that ProProfs offers robust integration capabilities with a score of 9.3, allowing seamless connections with various tools and platforms. On the other hand, Seismic Knowledge has a slightly lower integration score of 8.6, which could limit its flexibility in certain environments.
- G2 users highlight ProProfs' superior versioning and version history features, scoring 9.2, which helps teams track changes and maintain content accuracy. Seismic Knowledge, while functional, scores lower at 8.3, potentially impacting users who prioritize content management and historical tracking.
- Users on G2 report that ProProfs Knowledge Base Software shines in its analytics capabilities, achieving a score of 9.4, which provides valuable insights into content performance. In comparison, Seismic Knowledge's analytics score of 8.3 suggests it may not offer the same depth of reporting features.
- Reviewers mention that ProProfs' customer support is highly rated with a score of 9.3, indicating a strong commitment to assisting users effectively. Conversely, Seismic Knowledge's support score of 8.8, while still good, may not meet the same level of responsiveness and assistance as ProProfs.
- Users say that ProProfs Knowledge Base Software's self-service experience is rated at 9.4, making it easier for end-users to find information independently. Seismic Knowledge, with a score of 8.3, may not provide the same level of user empowerment, which could affect overall user satisfaction.
Pricing
Entry-Level Pricing
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Seismic Knowledge
No pricing availableFree Trial
ProProfs Knowledge Base Software
No trial information availableSeismic Knowledge
Free Trial is available
Ratings
Meets Requirements
9.2
22
8.4
85
Ease of Use
9.5
22
8.8
85
Ease of Setup
8.9
11
9.3
25
Ease of Admin
9.0
10
8.1
25
Quality of Support
9.3
21
8.8
68
Has the product been a good partner in doing business?
8.8
10
9.4
21
Product Direction (% positive)
9.4
19
9.0
79
Features by Category
Administration
Not enough data
7.6
9
Not enough data
8.3
11
Not enough data
7.7
8
Knowledge Management
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
7.2
9
Compliance
Not enough data
8.7
9
Not enough data
8.0
5
Not enough data
Feature Not Available
Not enough data
8.7
5
Customer Support
Not enough data
7.9
14
Not enough data
7.7
10
Not enough data
Feature Not Available
Data Security
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.3
5
Administration
Not enough data
7.8
6
Not enough data
7.1
8
Not enough data
9.3
9
Generative AI
Not enough data
Not enough data
Account Options
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.8
10
Q&A Tools
Not enough data
9.2
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
8.6
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.3
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.4
9
8.3
11
8.8
8
8.0
11
7.1
7
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProProfs Knowledge Base Software and Seismic Knowledge are categorized as Contact Center Knowledge Base and Customer Self-Service
Unique Categories
ProProfs Knowledge Base Software is categorized as Google Workspace Office Tools, Help Authoring Tool (HAT), Knowledge Base, and IT Documentation
Seismic Knowledge is categorized as Productivity Bots and Q&A Platforms
Reviews
Reviewers' Company Size
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Seismic Knowledge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Computer Software
21.0%
Financial Services
18.0%
Information Technology and Services
7.0%
Education Management
5.0%
Non-Profit Organization Management
4.0%
Other
45.0%
Discussions
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
Do we have enough existing content for Obie to be useful?
1 Comment
Official Response from Seismic Knowledge
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 Comment
Official Response from Seismic Knowledge
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 Comment
Official Response from Seismic Knowledge
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
