Compare Prophet CRM and Zoho CRM 
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
$20.00 1 Per User/Month Billed Annually Per Year
Free
Prophet CRM
Star Rating
(193)4.1 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20.00 1 Per User/Month Billed Annually Per Year
Browse all 2 pricing plansZoho CRM
Star Rating
(2,924)4.1 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in providing a comprehensive suite of features at a competitive price, making it a popular choice for small businesses. Users appreciate its ability to combine sales automation, analytics, and multichannel engagement, which helps streamline operations and drive growth.
- Users say that Prophet CRM's integration with Outlook is a standout feature, allowing for a seamless experience where all customer information is centralized. This integration has been highlighted as a significant productivity booster, as it eliminates the need to switch between different applications.
- Reviewers mention that Zoho CRM's user-friendly interface and ease of navigation are major advantages, with many users noting how intuitive the platform is. This ease of use is complemented by a robust onboarding process, which helps new users get up to speed quickly.
- According to verified reviews, Prophet CRM is praised for its straightforward setup and customization options, allowing users to tailor the interface to their specific needs. This flexibility has been appreciated by users who value a personalized experience in managing customer relationships.
- G2 reviewers highlight that while Zoho CRM has a higher overall satisfaction score, Prophet CRM's quality of support is notably strong, with users reporting positive experiences when seeking assistance. This indicates that users can rely on effective support when needed, which is crucial for maintaining productivity.
- Users report that Zoho CRM's extensive feature set, including advanced reporting and analytics capabilities, positions it as a more powerful tool for businesses looking to leverage data for decision-making. In contrast, while Prophet CRM offers essential features, it may not provide the same depth of functionality for users focused on data-driven strategies.
Pricing
Entry-Level Pricing
Prophet CRM
Prophet Standard
$20.00
1 Per User/Month Billed Annually Per Year
Centralized Contact and Company Management
- • MS 365 Outlook Desktop Integrated
- • Signature Parsing (First Name, Last Name, Email)
- • Export views and lists into Excel
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Prophet CRM
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.2
178
8.4
2,482
Ease of Use
8.1
177
8.3
2,502
Ease of Setup
7.3
84
8.0
1,272
Ease of Admin
8.1
84
8.0
1,021
Quality of Support
8.8
171
7.6
2,274
Has the product been a good partner in doing business?
8.7
84
8.0
996
Product Direction (% positive)
7.7
175
8.0
2,410
Features by Category
Sales Force Automation
8.6
144
|
Verified
8.5
1659
|
Verified
Feature Not Available
8.3
878
|
Verified
8.6
129
|
Verified
8.2
1574
|
Verified
8.3
130
|
Verified
8.2
1637
|
Verified
7.9
73
|
Verified
7.8
1187
|
Verified
8.4
128
|
Verified
8.4
672
|
Verified
7.7
61
|
Verified
7.9
1218
|
Verified
8.2
67
|
Verified
8.0
1210
|
Verified
8.4
95
|
Verified
8.2
1324
|
Verified
Marketing Automation
8.2
84
|
Verified
8.1
1349
|
Verified
8.3
62
|
Verified
7.9
1305
|
Verified
8.4
99
|
Verified
8.4
1545
|
Verified
8.1
54
|
Verified
7.9
1130
|
Verified
Customer Support
8.4
91
|
Verified
8.0
1203
|
Verified
8.3
89
7.9
1205
|
Verified
8.4
93
7.9
1237
|
Verified
8.2
77
|
Verified
7.8
1070
|
Verified
8.4
71
|
Verified
8.0
1114
|
Verified
Reporting & Analytics
8.1
117
|
Verified
8.2
1515
|
Verified
8.2
110
|
Verified
8.2
1564
|
Verified
8.5
78
|
Verified
8.1
1056
|
Verified
Mobile & Social
Feature Not Available
8.1
1083
|
Verified
Feature Not Available
8.0
1093
|
Verified
6.7
63
|
Verified
8.0
1204
|
Verified
Platform
8.1
65
|
Verified
8.1
872
|
Verified
8.0
61
|
Verified
8.2
844
|
Verified
8.5
70
|
Verified
8.4
859
|
Verified
8.3
9
8.1
649
|
Verified
8.3
32
|
Verified
7.8
548
|
Verified
8.1
53
8.1
719
|
Verified
8.1
71
|
Verified
8.4
852
|
Verified
8.3
51
|
Verified
8.1
662
|
Verified
Integration
8.1
65
|
Verified
8.3
653
|
Verified
8.6
30
8.1
646
|
Verified
8.0
28
8.0
606
|
Verified
Generative AI
8.3
5
8.2
181
Agentic AI - CRM
Not enough data
8.0
66
Not enough data
8.3
64
Not enough data
8.1
68
Not enough data
8.0
66
Not enough data
8.2
65
Not enough data
8.3
65
Not enough data
8.3
65
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
99
Not enough data
8.6
94
Not enough data
8.6
98
Not enough data
8.4
90
Not enough data
8.8
58
Agentic AI - Customer Journey Mapping
Not enough data
7.2
13
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Feature Not Available
8.2
154
|
Verified
8.1
6
8.4
161
|
Verified
Feature Not Available
8.0
153
|
Verified
Feature Not Available
8.4
162
|
Verified
Personalization
Feature Not Available
8.5
178
|
Verified
Feature Not Available
8.6
179
|
Verified
7.7
13
8.6
185
|
Verified
6.9
9
8.4
172
|
Verified
Administrative
8.8
8
8.5
170
|
Verified
Feature Not Available
8.5
174
|
Verified
7.7
5
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
30
Not enough data
7.5
30
Not enough data
7.2
30
Not enough data
7.3
30
Not enough data
7.4
30
Data Sourcing
Not enough data
8.3
146
Not enough data
8.4
150
Not enough data
8.3
143
Not enough data
8.6
157
Not enough data
8.5
148
Predictive Analytics
Not enough data
8.5
148
Not enough data
8.3
140
Not enough data
8.0
125
Not enough data
8.2
131
Sales Management
Not enough data
8.5
155
Not enough data
8.3
132
Not enough data
8.5
146
Not enough data
8.8
153
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Prophet CRM and Zoho CRM are categorized as CRM, Email Tracking, and Sales Performance Management
Unique Categories
Prophet CRM has no unique categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Sales Gamification, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Prophet CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
6.8%
Construction
5.7%
Electrical/Electronic Manufacturing
4.2%
Machinery
3.6%
Insurance
3.6%
Other
76.0%
Information Technology and Services
16.0%
Computer Software
10.0%
Marketing and Advertising
8.9%
Financial Services
3.6%
Real Estate
3.4%
Other
58.1%
Alternatives
Discussions
Prophet CRM has no discussions with answers
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