G2 reviewers report that Rent Manager excels in overall user satisfaction, reflected in its higher G2 Score of 67.41 compared to Property Matrix's 47.67. Users appreciate its user-friendly interface and comprehensive features, making it a preferred choice for property management.
Users say that Rent Manager's implementation process is notably smooth, with many highlighting the ease of setup and the support from the implementation team. In contrast, while Property Matrix also offers a web-based platform, some users have noted that it may not be as intuitive as Rent Manager, despite its strengths in document automation.
Reviewers mention that Rent Manager provides robust reporting and lease management features, which are crucial for daily operations. Users have praised its ability to keep all communications organized and accessible, enhancing overall efficiency. Property Matrix, while offering good functionality, has received mixed feedback regarding its reporting capabilities.
According to verified reviews, both platforms receive high marks for customer support, with Rent Manager scoring 9.6 and Property Matrix matching that score. However, users of Rent Manager have noted the exceptional quality of support, often highlighting the team's responsiveness and helpfulness in resolving issues quickly.
Users highlight that Rent Manager is particularly strong in portfolio administration and maintenance service requests, making it a go-to for property managers needing comprehensive oversight. Property Matrix, while effective in these areas, has received feedback indicating that it may not be as feature-rich, especially in maintenance tracking.
G2 reviewers indicate that while Property Matrix has a solid entry-level price point, Rent Manager's overall value is perceived as higher due to its extensive features and user satisfaction. Users have expressed that Rent Manager's all-in-one capabilities justify its pricing, especially for small businesses looking for a reliable property management solution.
Pricing
Entry-Level Pricing
Property Matrix
Standard
$450.00
250 Units Per Month
250 units included
$1.75 for each additional unit
Enterprise Accounting, Maintenance, Marketing, Portals, Custom Reports, Unlimited Phone Support
Property Matrix is used as an all-encompassing property management software designed to streamline and simplify the complexities of managing commercial and...Read more
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