# Propeller CRM vs Zoho CRM Plus Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Propeller CRM excels in **ease of use** and **setup** , with users highlighting its intuitive interface and quick onboarding process. One user mentioned that it makes their sales work and activity monitoring much easier, showcasing its effectiveness in streamlining daily tasks.
- **Users say** that Zoho CRM Plus offers a comprehensive solution for **integrating customer experiences** , combining sales, support, and analytics in one platform. Reviewers appreciate how it helps maintain a clear workflow, making it easier to track leads from marketing to sales.
- **According to verified reviews** , Propeller CRM stands out for its **Gmail integration** , which users describe as the best of its kind. This feature significantly enhances email tracking and lead management, allowing teams to build strong sales funnels effectively.
- **Reviewers mention** that while Zoho CRM Plus has a solid feature set, some users find it less intuitive compared to Propeller CRM. Despite its robust capabilities, a few users noted that the learning curve can be steeper, which may impact day-to-day usability.
- **G2 reviewers highlight** that Propeller CRM has received high marks for its **customer support** , with users praising the quality and responsiveness. One user emphasized that the software has been a great partner in business, indicating strong support from the Propeller team.
- **Users report** that Zoho CRM Plus, while slightly more expensive, provides a well-rounded experience with features that are **seamless and easy to use**. However, some users feel that the pricing may not justify the additional complexity compared to Propeller CRM, especially for small businesses.



| | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 17 | 130 | 
| **Largest Market Segment** | Small-Business (76.5% of reviews) | Small-Business (56.6% of reviews) | 
| **Entry Level Price** | $35/user/month | $57.00 Per Month | 

---
## Top Pros & Cons

### Propeller CRM

**Not enough data**

### Zoho CRM Plus

Pros:
- Ease of Use (28 reviews)
- Efficiency (18 reviews)

Cons:
- Learning Curve (23 reviews)
- Overwhelming Experience (9 reviews)

---
## Ratings Comparison
| Rating | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
  | **Meets Requirements** | 9.0 (17 reviews) | 8.8 (97 reviews) | 
  | **Ease of Use** | 8.9 (17 reviews) | 8.6 (99 reviews) | 
  | **Ease of Setup** | 9.2 (8 reviews) | 8.3 (79 reviews) | 
  | **Ease of Admin** | 9.2 (8 reviews) | 8.5 (33 reviews) | 
  | **Quality of Support** | 8.9 (17 reviews) | 8.6 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (8 reviews) | 8.6 (32 reviews) | 
  | **Product Direction (% positive)** | 9.3 (17 reviews) | 9.2 (91 reviews) | 

---
## Pricing

### Propeller CRM

#### Entry-Level Pricing

Plan: Monthly Plan

Price: $35 /user/month


[Browse all 2 editions](https://www.g2.com/products/propeller-crm/pricing)

#### Free Trial

Yes

### Zoho CRM Plus

#### Entry-Level Pricing

Plan: Zoho CRM Plus

Price: $57.00 Per Month

Description: Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey. 

Key Features:
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management

[Learn more about Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Propeller CRM** | 8.4/10 | 14 |
| **Zoho CRM Plus** | 8.3/10 | 79 |

#### Sales Force Automation

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Contact & Account Management** | 9.0 (14 reviews) ✓ Verified | 8.8 (62 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.9 (50 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 9.0 (14 reviews) ✓ Verified | 8.4 (56 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.2 (14 reviews) ✓ Verified | 8.5 (55 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.0 (10 reviews) ✓ Verified | 8.2 (46 reviews) ✓ Verified | 
| **Desktop Integration** | 8.3 (10 reviews) ✓ Verified | 8.4 (49 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.5 (10 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (8 reviews) ✓ Verified | 8.1 (49 reviews) ✓ Verified | 
| **Customer Contract Management** | 7.7 (8 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Email Marketing** | 8.3 (11 reviews) ✓ Verified | 8.2 (52 reviews) ✓ Verified | 
| **Campaign Management** | 8.6 (12 reviews) ✓ Verified | 8.4 (52 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (12 reviews) ✓ Verified | 8.7 (56 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Feature Not Available | 8.3 (48 reviews) ✓ Verified | 

#### Customer Support

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Case Management** | 8.5 (9 reviews) ✓ Verified | 8.3 (50 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.8 (8 reviews) ✓ Verified | 8.1 (54 reviews) ✓ Verified | 
| **Knowledge Base** | 8.1 (8 reviews) ✓ Verified | 8.0 (55 reviews) ✓ Verified | 
| **Call Center Features** | 8.3 (7 reviews) ✓ Verified | 7.6 (50 reviews) ✓ Verified | 
| **Support Analytics** | 8.6 (6 reviews) ✓ Verified | 8.1 (54 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Reporting** | 7.8 (12 reviews) ✓ Verified | 8.7 (63 reviews) ✓ Verified | 
| **Dashboards** | 7.6 (12 reviews) ✓ Verified | 8.6 (62 reviews) ✓ Verified | 
| **Forecasting** | 7.2 (10 reviews) ✓ Verified | 8.4 (50 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 8.4 (52 reviews) ✓ Verified | 
| **Social Network Integration** | Feature Not Available | 8.2 (51 reviews) ✓ Verified | 
| **Mobile User Support** | 7.4 (7 reviews) ✓ Verified | 8.4 (49 reviews) ✓ Verified | 

#### Platform

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Customization** | 8.6 (6 reviews) ✓ Verified | 8.6 (42 reviews) ✓ Verified | 
| **Workflow Capability** | 8.6 (7 reviews) ✓ Verified | 8.6 (42 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.3 (38 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.0 (35 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.0 (36 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Feature Not Available | 8.0 (37 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.2 (6 reviews) ✓ Verified | 8.5 (39 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.3 (36 reviews) ✓ Verified | 

#### Integration

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Data Import & Export Tools** | 9.6 (8 reviews) ✓ Verified | 8.3 (37 reviews) ✓ Verified | 
| **Integration APIs** | 9.7 (5 reviews) ✓ Verified | 8.1 (38 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.1 (36 reviews) ✓ Verified | 

#### Generative AI

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (29 reviews) | 

#### Agentic AI - CRM

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (16 reviews) | 
| **Decision Making** | Not enough data | 8.4 (16 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Propeller CRM** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Lead Facilitation

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Propeller CRM** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Platform Basics

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 
| **Journey Optimization** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 
| **Trends Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Automated Alerts** | Not enough data | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Propeller CRM** | N/A | N/A |
| **Zoho CRM Plus** | 8.3/10 | 7 |

#### Agentic AI - Sales Performance Management

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (7 reviews) | 

#### Incentives

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Badges** | Not enough data | 8.3 (6 reviews) | 
| **Triggers** | Not enough data | 8.6 (6 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (6 reviews) | 
| **Leaderboards** | Not enough data | 8.9 (6 reviews) | 

#### Personalization

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Profiles** | Not enough data | 8.8 (7 reviews) | 
| **Custom Reports** | Not enough data | 9.0 (7 reviews) | 
| **Dashboards** | Not enough data | 8.6 (6 reviews) | 
| **Goal Setting** | Not enough data | 8.3 (6 reviews) | 

#### Administrative

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Integration** | Not enough data | 8.3 (6 reviews) | 
| **Employee Structure** | Not enough data | 7.8 (6 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.9 (7 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Propeller CRM** | 9.5/10 | 10 |
| **Zoho CRM Plus** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Open Rates** | 9.1 (9 reviews) | Not enough data | 
| **Link Activity** | 9.6 (8 reviews) | Not enough data | 
| **Attachment Activity** | 9.3 (5 reviews) | Not enough data | 

#### Customizations

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Email Platform Integration** | 9.8 (9 reviews) | Not enough data | 
| **Email Scheduling** | 10.0 (9 reviews) | Not enough data | 
| **Notifications** | 9.4 (9 reviews) | Not enough data | 
| **Email Categorization** | 9.4 (9 reviews) | Not enough data | 
| **Templates** | 9.3 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Propeller CRM (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Zoho CRM Plus (3):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Propeller CRM | Zoho CRM Plus | 
|---|---|---|
| **Small-Business** | 76.5% | 56.6% | 
| **Mid-Market** | 17.6% | 37.7% | 
| **Enterprise** | 5.9% | 5.7% | 

### By Industry

#### Propeller CRM

- **Marketing and Advertising:** 17.6%
- **Internet:** 11.8%
- **Financial Services:** 11.8%
- **Computer Software:** 11.8%
- **Transportation/Trucking/Railroad:** 5.9%
- **Information Technology and Services:** 5.9%
- **Glass, Ceramics & Concrete:** 5.9%
- **Food & Beverages:** 5.9%
- **E-Learning:** 5.9%
- **Education Management:** 5.9%
- **Other:** 11.8%

#### Zoho CRM Plus

- **Information Technology and Services:** 22.2%
- **Computer Software:** 12.0%
- **Accounting:** 5.6%
- **Financial Services:** 5.6%
- **Marketing and Advertising:** 4.6%
- **Manufacturing:** 3.7%
- **Consulting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.8%
- **Real Estate:** 2.8%
- **Business Supplies and Equipment:** 1.9%
- **Other:** 35.2%

---
## Alternatives

### Alternatives to Propeller CRM

- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13873 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
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- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)

### Alternatives to Zoho CRM Plus

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13873 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14718 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14861 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (537 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1326 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2012 reviews)

---
## Top Discussions

### Propeller CRM

No discussions available for this product.

### Zoho CRM Plus

- Title: [What apps come with Zoho CRM Plus?](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) — 2 comments
  > **Top comment:** "Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho Cliq"
- Title: [What are key features of a CRM system?](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) — 1 comment
  > **Top comment:** "Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/propeller-crm-vs-zoho-crm-plus-2018-12-06)