Link copied to clipboard # KnowBe4 Security Awareness Training vs Proofpoint ZenGuide Comparison - What are their main differences? Share [ Export ](/compare/knowbe4-security-awareness-training/proofpoint-zenguide/export.csv) KnowBe4 Security Awareness...Proofpoint ZenGuide[+ Add Product](#) Pricing **KnowBe4 Security Awareness Training** Free Trial **$2.79** 1 Seat Per Month · SAT Advanced 501-1000 Seats 3-Year **Proofpoint ZenGuide** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **KnowBe4 Security Awareness Training** 1 monthFaster Based on 235 responses **Proofpoint ZenGuide** 2 months Based on 19 responses Return on Investment **KnowBe4 Security Awareness Training** 13 months2 months sooner Based on 199 responses **Proofpoint ZenGuide** 15 months Based on 16 responses Perceived Cost **KnowBe4 Security Awareness Training** $$$$$ **Proofpoint ZenGuide** $$$$$ Average Discount **KnowBe4 Security Awareness Training** 11%3% more **Proofpoint ZenGuide** 8% **Pros & Cons** from reviews **KnowBe4 Security Awareness Training** [ Ease of Use (123) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196413&qs=pros-and-cons#reviews)[ Training (104) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195156&qs=pros-and-cons#reviews)[ Phishing Issues (36) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195854&qs=pros-and-cons#reviews)[ Repetitive Content (28) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196014&qs=pros-and-cons#reviews) **Proofpoint ZenGuide** [ Training (30) ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660268&qs=pros-and-cons#reviews)[ Ease of Use (19) ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659473&qs=pros-and-cons#reviews)[ Limited Customization (7) ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1659709&qs=pros-and-cons#reviews)[ Learning Curve (5) ](https://www.g2.com/products/proofpoint-zenguide/reviews?filters%5Bsentiment_snippet%5D=1660118&qs=pros-and-cons#reviews) Integrations **KnowBe4 Security Awareness Training** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_829b6e4f9899598c77f5e7e989bdf839/a-lign.png "Product Avatar Image") A-LIGN ](https://www.g2.com/products/a-lign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6c53443d9ed479d46ddb58114626679/adlumin.png "Product Avatar Image") Adlumin ](https://www.g2.com/products/adlumin/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b22ccb8a3f3fad1a81e43c26633306f3/anecdotes.png "Product Avatar Image") Anecdotes ](https://www.g2.com/products/anecdotes/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image") Azure Active Directory... ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ View all ](https://www.g2.com/products/knowbe4-security-awareness-training/integrations) **Proofpoint ZenGuide** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ View all ](https://www.g2.com/products/proofpoint-zenguide/integrations) Screenshots **KnowBe4 Security Awareness Training** ![KnowBe4 Security Awareness Training screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/74789/KSAT-Dashboard-EN-February-2025-_1_.png) **Proofpoint ZenGuide** ![Proofpoint ZenGuide screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/121677/CISO-Dashboard.png) **Ratings** from reviews Meets Requirements **KnowBe4 Security Awareness Training** 9.3 9.31,797 **Proofpoint ZenGuide** 9.1 9.1219 Ease of Use **KnowBe4 Security Awareness Training** 9.0 9.02,014 **Proofpoint ZenGuide** 8.8 8.8283 Ease of Setup **KnowBe4 Security Awareness Training** 8.8 8.81,766 **Proofpoint ZenGuide** 8.7 8.7251 Ease of Admin **KnowBe4 Security Awareness Training** 9.0 9.01,629 **Proofpoint ZenGuide** 8.5 8.5190 Quality of Support **KnowBe4 Security Awareness Training** 9.3 9.31,701 **Proofpoint ZenGuide** 8.8 8.8212 Has the product been a good partner in doing business? **KnowBe4 Security Awareness Training** 9.4 9.41,614 **Proofpoint ZenGuide** 9.2 9.2188 Product Direction (% positive) **KnowBe4 Security Awareness Training** 9.4 9.41,791 **Proofpoint ZenGuide** 9.0 9.0214 **Features** ratings from reviews Security Awareness Training 8.9 1,311 8.0 126 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 12.9% Mid-Market(51-1000 emp.) 65.8% Enterprise(\> 1000 emp.) 21.3% Small-Business(50 or fewer emp.) 12.9% Mid-Market(51-1000 emp.) 65.8% Enterprise(\> 1000 emp.) 21.3% Small-Business(50 or fewer emp.) 6.1% Mid-Market(51-1000 emp.) 40.0% Enterprise(\> 1000 emp.) 53.9% Small-Business(50 or fewer emp.) 6.1% Mid-Market(51-1000 emp.) 40.0% Enterprise(\> 1000 emp.) 53.9% **Reviewers' Industry** [![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training")](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) KnowBe4 Security Awareness Training Financial Services 8.1% Information Technology and Services 6.1% Hospital & Health Care 5.4% Non-Profit Organization Management 4.8% Government Administration 4.6% Other 70.9% [![Proofpoint ZenGuide](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-zenguide.svg "Proofpoint ZenGuide")](https://www.g2.com/products/proofpoint-zenguide/reviews) Proofpoint ZenGuide Financial Services 7.9% Hospital & Health Care 7.6% Information Technology and Services 5.5% Retail 5.5% Oil & Energy 4.5% Other 69.1% FAQs ## KnowBe4 Security Awareness... vs Proofpoint ZenGuide FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between KnowBe4 Security Awareness... vs Proofpoint ZenGuide? KnowBe4 Security Awareness... stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited strengths in ease of use and support compared to Proofpoint ZenGuide. | [KnowBe4 Security Awareness...](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) | [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) | | --- | --- | | 4.6/5 (2388 reviews) | 4.5/5 (337 reviews) | | Mid-Market | Enterprise | | 8.8 | 8.7 | | 9.3 | 8.8 | | Ease of Use (123 all-time mentions) | Training (30 all-time mentions) | ### How do the pricing models of KnowBe4 Security Awareness... and Proofpoint ZenGuide compare? KnowBe4 Security Awareness... is rated higher for value, with a stronger Price/Cost satisfaction score than Proofpoint ZenGuide. - **KnowBe4 Security Awareness...:** Reviewers describe the platform as delivering strong return on investment and value for the features provided, though some mention it can be slightly overpriced compared to others. - **Proofpoint ZenGuide:** Recent reviews note that the product is considered expensive, especially for managed service providers, and price is cited as a drawback. - **Switching reasons:** Reviewers mention switching to KnowBe4 Security Awareness... for better value and more comprehensive features. ### What are the best alternatives to KnowBe4 Security Awareness... and Proofpoint ZenGuide? The top 3 alternatives to KnowBe4 Security Awareness... and Proofpoint ZenGuide are Hoxhunt, MetaCompliance Security Awareness Training, and SoSafe. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [KnowBe4 Security Awareness...](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) | 4.6/5 (2388 reviews) | Mid-Market | Reviewers describe strong value and ROI | Ease of Use (123 all-time mentions) | | [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) | 4.5/5 (337 reviews) | Enterprise | Reviewers cite higher cost as a drawback | Training (30 all-time mentions) | | [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) | 4.8/5 (3738 reviews) | Enterprise | — | — | | [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) | 4.6/5 (1125 reviews) | Mid-Market | — | — | | [SoSafe](https://www.g2.com/products/sosafe/reviews) | 4.5/5 (805 reviews) | Mid-Market | — | — | ### Which Security Awareness Training features should I prioritize when comparing KnowBe4 Security Awareness... and Proofpoint ZenGuide? Buyers comparing KnowBe4 Security Awareness... and Proofpoint ZenGuide should prioritize ease of use, training content quality, reporting, integrations, and customer support. - **Ease of Use:** KnowBe4 Security Awareness... (123 all-time mentions), Proofpoint ZenGuide (19 all-time mentions) - **Training Content Quality:** KnowBe4 Security Awareness... (104 all-time mentions), Proofpoint ZenGuide (30 all-time mentions) - **Reporting:** KnowBe4 Security Awareness... (16 all-time mentions for analytics), Proofpoint ZenGuide (recent reviews cite reporting as a key benefit and area for improvement) - **Integrations:** KnowBe4 Security Awareness... (27 all-time mentions for easy integrations), Proofpoint ZenGuide (8 all-time mentions for easy integrations) - **Customer Support:** KnowBe4 Security Awareness... (43 all-time mentions), Proofpoint ZenGuide (7 all-time mentions) ### What are the pros and cons of KnowBe4 Security Awareness... vs Proofpoint ZenGuide? KnowBe4 Security Awareness... is most frequently praised for ease of use, while Proofpoint ZenGuide is highlighted for its training content and easy implementation. - **KnowBe4 Security Awareness... strengths:** Ease of Use (123 all-time mentions), Training (104), Educational (56), Easy Setup (54), Helpful (47), Awareness Increase (43), Customer Support (43), Threat Detection (37), Automation (30), Easy Integrations (27) - **KnowBe4 Security Awareness... trade-offs:** Phishing Issues (36), Inadequate Reporting (13), Module Issues (9), Poor Navigation (9), Poor Reporting (8) - **Proofpoint ZenGuide strengths:** Training (30), Ease of Use (19), Easy Implementation (12), Awareness Increase (9), Easy Integrations (8), Customer Support (7), Engaging Content (6) - **Proofpoint ZenGuide trade-offs:** Limited Customization (7), Learning Curve (5), Phishing Issues (5), Expensive (4), Integration Issues (4), Outdated Content (4), Overcomplication (4), Poor Reporting (4) ### Is KnowBe4 Security Awareness... or Proofpoint ZenGuide better for small businesses? KnowBe4 Security Awareness... is the better fit for small businesses, with strong reviewer sentiment highlighting ease of use and value for organizations with limited IT resources. - **KnowBe4 Security Awareness...:** Largest segment is Mid-Market, but recent reviews from small businesses praise its straightforward setup, automation, and measurable improvements without requiring dedicated security resources. - **Proofpoint ZenGuide:** Largest segment is Enterprise, and reviewers note it can be overkill for smaller clients and cite higher cost as a drawback for small businesses. ### Which Security Awareness Training platform has better integrations? KnowBe4 Security Awareness... is favored for integrations, with more reviewer-cited integration mentions than Proofpoint ZenGuide. - **KnowBe4 Security Awareness...:** Microsoft 365 integration is cited in recent reviews, with 27 all-time mentions for easy integrations. - **Proofpoint ZenGuide:** Reviewers mention easy integrations in 8 all-time reviews, with qualitative mentions of integration with email systems and Azure AD. ### How do KnowBe4 Security Awareness... and Proofpoint ZenGuide compare on customer support? KnowBe4 Security Awareness... is rated higher for Quality of Support, with a 0.5-point advantage over Proofpoint ZenGuide (9.3 vs 8.8). - **KnowBe4 Security Awareness...:** Reviewers consistently praise responsive and proactive support, regular check-ins, and knowledgeable account representatives. - **Proofpoint ZenGuide:** Reviewers describe support as helpful and quick to resolve issues, though a few note occasional delays or less personalized experiences. ### Which is easier to implement, KnowBe4 Security Awareness... or Proofpoint ZenGuide? KnowBe4 Security Awareness... and Proofpoint ZenGuide score within a tenth of a point on Ease of Setup (8.8 vs 8.7), indicating near parity in implementation experience. - **KnowBe4 Security Awareness...:** Reviewers highlight straightforward setup, intuitive onboarding, and automation features that reduce manual effort. - **Proofpoint ZenGuide:** Reviewers describe easy implementation, intuitive interface, and quick campaign setup, with some noting minor complexity for advanced customization. ### Which product has better Reporting? KnowBe4 Security Awareness... is favored for Reporting, with more reviewer-cited analytics and reporting strengths than Proofpoint ZenGuide. - **KnowBe4 Security Awareness...:** 16 all-time mentions for analytics, frequent praise for reporting dashboards, and recent reviews highlight improved reporting features and executive-ready dashboards. - **Proofpoint ZenGuide:** Reviewers cite reporting as a benefit, but also mention areas for improvement and occasional difficulty customizing reports, with 4 all-time mentions for poor reporting. Alternatives **KnowBe4 Security Awareness Training Alternatives** ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") [ Hoxhunt ](/products/hoxhunt/reviews) ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") [ MetaCompliance Security... ](/products/metacompliance-security-awareness-training/reviews) ![SoSafe](https://images.g2crowd.com/uploads/product/hd_favicon/dab9915638282ec86d48734c3f11f003/sosafe.svg "SoSafe") [ SoSafe ](/products/sosafe/reviews) ![Infosec IQ](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_99fcf3990fa4e8284b7372bf56783355/infosec-iq.png "Infosec IQ") [ Infosec IQ ](/products/infosec-iq/reviews) **Proofpoint ZenGuide Alternatives** ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") [ Hoxhunt ](/products/hoxhunt/reviews) ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") [ MetaCompliance Security... ](/products/metacompliance-security-awareness-training/reviews) ![Infosec IQ](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_99fcf3990fa4e8284b7372bf56783355/infosec-iq.png "Infosec IQ") [ Infosec IQ ](/products/infosec-iq/reviews) ![SoSafe](https://images.g2crowd.com/uploads/product/hd_favicon/dab9915638282ec86d48734c3f11f003/sosafe.svg "SoSafe") [ SoSafe ](/products/sosafe/reviews)