G2 reviewers report that Proofpoint Core Email Protection excels in user satisfaction, boasting a significantly higher overall rating compared to Trellix Email Security. Users appreciate its email filtering system, which effectively quarantines spam and reduces risk.
According to verified reviews, Proofpoint's implementation process is praised for its intuitive onboarding, making it easier for users to get started quickly. In contrast, Trellix Email Security has received feedback indicating some challenges in setup, which may lead to a steeper learning curve.
Users say that Proofpoint provides detailed threat information, enhancing their ability to investigate and remediate issues. This level of detail is a standout feature that contributes to its high satisfaction ratings, while Trellix, although effective in blocking unwanted emails, lacks the same depth of threat analysis.
Reviewers mention that Proofpoint's support quality is notably high, with many users highlighting the responsiveness and helpfulness of the support team. Trellix, while offering decent support, does not match the same level of user satisfaction in this area.
G2 reviewers highlight that Proofpoint is particularly well-suited for larger enterprises, with a majority of its reviews coming from this segment. Trellix, on the other hand, is more commonly used by small businesses, which may affect its feature set and scalability for larger organizations.
Users report that Proofpoint's ongoing product direction is viewed positively, indicating a commitment to continuous improvement. In contrast, Trellix has received mixed feedback regarding its future development, with some users expressing concerns about its long-term viability.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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