Reviews say that Proofpoint Email Security and Protection excels in its advanced threat detection capabilities, particularly with its Targeted Attack Protection feature, which users report effectively identifies and mitigates phishing attempts. In contrast, Trellix Email Security, while functional, is noted by users to have less robust detection capabilities, leading to occasional false negatives.
Users report that Proofpoint's user interface is intuitive and easy to navigate, contributing to its high Ease of Use score of 8.4. In comparison, Trellix Email Security has received feedback indicating that its interface can be less user-friendly, with a lower score of 7.4, making it more challenging for new users to adapt.
Reviewers mention that the setup process for Proofpoint is straightforward, reflected in its Ease of Setup score of 8.3, with many users appreciating the guided installation process. Conversely, Trellix Email Security has been critiqued for a more cumbersome setup experience, earning a score of 7.3, which can lead to longer deployment times.
Users on G2 highlight the quality of support provided by Proofpoint, with a score of 8.8, noting that their support team is responsive and knowledgeable. In contrast, Trellix Email Security's support has been described as adequate but not as proactive, resulting in a lower score of 8.0.
G2 users report that Proofpoint has been a reliable partner in business, reflected in its high score of 9.1 for partnership satisfaction. Users mention that Trellix Email Security, while satisfactory, does not provide the same level of engagement or partnership, leading to a score of 7.5.
Reviewers mention that Proofpoint's product direction is highly regarded, with a score of 9.2, indicating a strong commitment to innovation and user feedback. In contrast, Trellix Email Security has received mixed reviews regarding its future direction, with a lower score of 4.9, suggesting users are less confident in its ongoing development and feature enhancements.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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