G2 reviewers report that Proofpoint Core Email Protection excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Scanmail. Users appreciate its robust email filtering system, which effectively quarantines spam and reduces risk.
Users say that the implementation process for Proofpoint is straightforward, with many highlighting the intuitive onboarding features that facilitate quick setup. In contrast, while Scanmail is noted for its easy installation, it lacks the same level of comprehensive support during the onboarding phase.
Reviewers mention that Proofpoint provides detailed threat information, which is invaluable for investigation and remediation. This level of insight is less emphasized in user feedback for Scanmail, where the focus is more on basic functionality and ease of use.
According to verified reviews, both products receive similar star ratings, but Proofpoint stands out with a much larger volume of reviews, indicating a more reliable consensus on its performance. Users feel more confident in choosing Proofpoint based on the extensive feedback available.
Users highlight that Proofpoint's quality of support is superior, with a score reflecting its responsiveness and helpfulness. In comparison, Scanmail's support is seen as adequate but not as robust, which may impact users who require more assistance.
Reviewers note that while Scanmail is appreciated for its remote data collection capabilities, especially during the pandemic, Proofpoint's advanced features and usability have a more immediate impact on risk reduction, making it a preferred choice for enterprises looking for comprehensive email protection.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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