Users report that Proofpoint Email Security and Protection excels in its "Advanced Threat Protection (ATP)" feature, with a score of 9.1, which reviewers mention provides robust defense against sophisticated attacks, while Scanmail's ATP scored slightly lower at 8.5, indicating a potential gap in protection against advanced threats.
Reviewers mention that Proofpoint's "Quarantine" functionality is highly effective, scoring 9.4, allowing users to easily manage and review suspicious emails, whereas Scanmail's quarantine feature, while functional, received a lower score of 8.2, suggesting it may not be as user-friendly or comprehensive.
G2 users highlight the superior "Anti-Phishing" capabilities of Proofpoint, which scored 9.1, as a standout feature, while Scanmail's anti-phishing measures, scoring 8.8, may not be as robust, leading to concerns about potential phishing threats slipping through.
Users on G2 report that Proofpoint's "Data Loss Prevention" (DLP) feature, with a score of 8.2, is effective but could be improved, while Scanmail's DLP scored lower at 7.9, indicating that it may not provide the same level of assurance in preventing sensitive data leaks.
Reviewers mention that the "Ease of Use" for Scanmail is rated higher at 9.3 compared to Proofpoint's 8.4, suggesting that Scanmail may offer a more intuitive interface for everyday users, which could be a significant factor for organizations with less technical staff.
Users say that Proofpoint's "Quality of Support" is rated at 8.8, indicating a strong support system, while Scanmail's support, rated at 8.3, may not be as responsive or comprehensive, which could impact user experience during critical issues.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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