Users report that SaneBox excels in ease of use with a score of 9.6, making it highly intuitive for small businesses, while Proofpoint Email Security and Protection, with a score of 8.4, is noted for being more complex, particularly for users unfamiliar with enterprise-level security features.
Reviewers mention that SaneBox's AI Sorting feature, rated at 9.2, effectively categorizes emails, helping users manage their inboxes efficiently, whereas Proofpoint's filtering functionality, rated at 8.8, is seen as robust but can be overwhelming due to its extensive options.
G2 users highlight SaneBox's strong performance in email integration support with a score of 9.1, allowing seamless connectivity with various email clients, while Proofpoint's integration capabilities, although solid, are rated lower at 8.9, indicating some limitations in user experience.
Users on G2 report that SaneBox's Quarantine feature, rated at 9.2, provides a user-friendly way to manage potentially harmful emails, while Proofpoint's Quarantine, although effective, is perceived as less accessible, with a score of 9.4, indicating a need for improvement in user interface design.
Reviewers say that SaneBox's customer support is highly rated at 9.7, with many users praising the responsiveness and helpfulness of the support team, while Proofpoint's support, rated at 8.8, is considered adequate but not as responsive, leading to some user frustration.
Users report that SaneBox's entry-level price of $8.25 per license per month is appealing for small businesses, making it a cost-effective solution, while Proofpoint, targeting larger enterprises, does not disclose pricing as transparently, which can be a barrier for smaller organizations looking for budget-friendly options.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
My main doubt is : how to be sure that SaneBox's tool really choose the correct e-mails to put in the SaneLatter folder or other folders ? How can we trust that SaneBox will not make mistakes, for example, putting an important and priority e- mail in the folder SaneLatter ? ority
1 Comment
EM
It’s like this and I mean no offense: you’re looking for a certainty that no string of coding can ever provide. If that is what you’re looking for, I fear...Read more
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