G2 reviewers report that Proofpoint Core Email Protection excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SaneBox. Users appreciate its robust email filtering system, which effectively quarantines spam and enhances security.
Users say SaneBox shines in ease of use and setup, with many highlighting the intuitive onboarding process. One user mentioned that the initial setup was flawless, making it easy to start organizing their inbox efficiently.
Reviewers mention that while Proofpoint offers strong security features, some users find it less user-friendly, particularly in terms of setup and administration. This contrasts with SaneBox, where users feel empowered by its clear, rules-based email categorization.
According to verified reviews, SaneBox is particularly favored by small businesses, with 82.5% of reviews coming from this segment. Users appreciate features like the blackhole function, which helps them manage less important emails effectively.
G2 reviewers highlight that Proofpoint provides valuable threat details for investigation and remediation, which is crucial for enterprise users. However, some users feel that the usability could be improved, as it may not be as straightforward as SaneBox's approach.
Users report that SaneBox's focus on mental models for email management, such as the Inbox Zero Academy, has been a game-changer for many. This educational aspect helps users feel more in control of their inbox, a feature that stands out compared to Proofpoint's more technical focus.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
My main doubt is : how to be sure that SaneBox's tool really choose the correct e-mails to put in the SaneLatter folder or other folders ? How can we trust that SaneBox will not make mistakes, for example, putting an important and priority e- mail in the folder SaneLatter ? ority
1 Comment
EM
It’s like this and I mean no offense: you’re looking for a certainty that no string of coding can ever provide. If that is what you’re looking for, I fear...Read more
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