Users report that RMail excels in ease of use with a score of 9.7, making it highly accessible for small businesses, while Proofpoint Email Security and Protection, with a score of 8.4, is noted for being more complex to navigate.
Reviewers mention that RMail's anti-spam functionality is rated at 9.8, significantly higher than Proofpoint's 9.3, indicating that RMail may provide a more effective solution for filtering unwanted emails.
G2 users highlight RMail's superior reporting capabilities, scoring 9.8 compared to Proofpoint's 8.4, suggesting that RMail offers more comprehensive insights into email security performance.
Users on G2 appreciate RMail's high compliance ratings, particularly for HIPAA messaging, with a perfect score of 10.0, while Proofpoint's compliance features, although strong, score slightly lower at 9.0.
Reviewers say that RMail's encryption techniques, particularly end-to-end encryption, are rated at 9.2, which is higher than Proofpoint's 8.7, indicating a stronger focus on secure communications.
Users report that RMail's customer support is rated at 9.7, reflecting a high level of satisfaction, whereas Proofpoint's support, while good, scores lower at 8.8, suggesting potential room for improvement in user assistance.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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