G2 reviewers report that Proofpoint Core Email Protection excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Proofpoint Essentials for Small Business. Users appreciate its robust email filtering system, which effectively quarantines spam and reduces risk.
Users say that the implementation process for Proofpoint Core Email Protection is quick and intuitive, with many highlighting the immediate impact on risk reduction. In contrast, while Proofpoint Essentials is noted for its ease of navigation, it lacks the same level of comprehensive features that users find in the Core Email Protection.
Reviewers mention that Proofpoint Core Email Protection provides detailed threat information, which is invaluable for investigation and remediation. This level of detail is less emphasized in user feedback for Proofpoint Essentials, where users appreciate the ability to customize filtering policies but do not report the same depth of threat analysis.
According to verified reviews, Proofpoint Essentials for Small Business shines in its user management capabilities, allowing for easy creation and editing of users and domains. However, this ease of use does not compensate for the overall lower satisfaction ratings compared to the more feature-rich Core Email Protection.
Users highlight that Proofpoint Core Email Protection is particularly favored by enterprise-level organizations, with a majority of reviews coming from this segment. In contrast, Proofpoint Essentials is more tailored for mid-market businesses, which may limit its appeal for larger enterprises seeking advanced security features.
Reviewers note that while both products offer solid support, Proofpoint Core Email Protection receives higher marks for quality of support, with users reporting more positive experiences. In comparison, Proofpoint Essentials users mention helpful support but do not express the same level of satisfaction.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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