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At a Glance
Market Segments
Enterprise (42.0% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Prolific
Star Rating
(232)4.6 out of 5
Market Segments
Enterprise (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ProlificUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both User Interviews and Prolific have a strong overall rating of 4.6, indicating that both platforms are well-regarded by their users, but the specific features and user experiences can vary significantly.
- Reviewers mention that User Interviews is particularly favored by small businesses, with 52.5% of reviews coming from this segment, while Prolific is more popular among enterprise users, accounting for 42.2% of reviews, suggesting that User Interviews may be better suited for smaller teams looking for tailored solutions.
- Users say that User Interviews has a competitive entry-level price of $49.00, making it accessible for startups and small businesses, while Prolific's pricing structure is not specified, which may lead to uncertainty for potential buyers.
- Reviewers mention that User Interviews excels in quality of support with a score of 9.1, compared to Prolific's 7.8, indicating that users may find more responsive and helpful customer service with User Interviews, which is crucial for resolving issues quickly.
- Users on G2 report that User Interviews shines in video interview capabilities, scoring 8.2, while Prolific's score of 5.4 suggests that it may not provide as robust a feature set for conducting video interviews, which is a critical aspect for many user research projects.
- G2 users highlight that User Interviews has a higher score in product direction (9.3) compared to Prolific (8.7), indicating that users feel more confident in the future development and enhancements of User Interviews, which can be a deciding factor for long-term investment.
Pricing
Entry-Level Pricing
Prolific
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Prolific
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.9
182
8.9
573
Ease of Use
8.9
186
9.0
592
Ease of Setup
8.8
110
8.6
209
Ease of Admin
9.1
34
9.0
114
Quality of Support
7.8
152
9.1
527
Has the product been a good partner in doing business?
9.4
32
9.1
114
Product Direction (% positive)
8.7
182
9.3
588
Features by Category
User Response Methods
8.8
154
7.5
225
|
Verified
5.6
126
6.2
195
5.4
122
8.2
224
5.7
124
5.9
192
7.2
135
6.6
203
Participant Selection
6.7
129
6.9
197
4.8
118
4.9
48
5.5
118
6.0
188
8.2
143
8.1
217
|
Verified
Insights
7.0
127
6.7
189
|
Verified
6.8
132
6.9
198
|
Verified
6.5
126
6.8
197
|
Verified
Generative AI
5.8
74
5.0
75
Functionality
8.6
22
Not enough data
7.4
20
Not enough data
7.6
21
Not enough data
7.2
20
Not enough data
6.9
20
Not enough data
Admin
6.7
19
Not enough data
Quality
8.1
9
Not enough data
7.4
7
Not enough data
8.3
9
Not enough data
7.9
8
Not enough data
Automation
5.3
6
Not enough data
5.0
6
Not enough data
Image Annotation
4.4
6
Not enough data
5.3
5
Not enough data
4.7
5
Not enough data
5.7
5
Not enough data
Natural Language Annotation
6.7
6
Not enough data
7.2
6
Not enough data
5.8
6
Not enough data
Speech Annotation
5.3
5
Not enough data
5.7
5
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Prolific and User Interviews are categorized as User Research
Reviews
Reviewers' Company Size
Prolific
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Research
40.9%
Higher Education
37.8%
Education Management
5.7%
Mental Health Care
1.6%
Marketing and Advertising
1.6%
Other
12.4%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Alternatives
Discussions
Prolific has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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