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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $59.99 Per Month
Prokeep
Star Rating
(30)4.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ProkeepText Request
Star Rating
(941)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Text Request excels in its Two-Way Text Messaging feature, scoring 9.1, which allows for seamless communication with customers. In contrast, Prokeep's score of 8.3 indicates it may not be as robust in this area, leading to potential limitations in customer interaction.
- Reviewers mention that Prokeep shines with its Bulk SMS functionality, achieving a score of 9.0, which is higher than Text Request's 8.7. This suggests that Prokeep may be better suited for businesses that prioritize mass communication strategies.
- G2 users highlight that Text Request's Web Application is rated at 9.0, providing a user-friendly interface that enhances the overall experience. Prokeep's web application, rated at 8.3, may not offer the same level of ease, which could affect user satisfaction.
- Users on G2 report that Text Request's Quality of Support is rated at 9.4, indicating a strong commitment to customer service. In comparison, Prokeep's score of 9.1 suggests it may not provide the same level of support, which could be a critical factor for businesses needing assistance.
- Reviewers mention that Text Request's Text Scheduler feature, rated at 8.6, allows for effective planning of communications, while Prokeep's score of 7.7 indicates it may lack some advanced scheduling capabilities, potentially impacting marketing strategies.
- Users say that Prokeep's Social Media integration, rated at 8.1, is a strong point, allowing businesses to manage their online presence effectively. Text Request, with a lower score in this area, may not provide the same level of social media engagement, which could be a drawback for companies focused on digital marketing.
Pricing
Entry-Level Pricing
Prokeep
No pricing availableText Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
Prokeep
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
8.9
28
9.2
835
Ease of Use
9.2
28
9.3
856
Ease of Setup
9.3
7
9.3
375
Ease of Admin
9.2
8
9.3
318
Quality of Support
9.1
23
9.4
736
Has the product been a good partner in doing business?
9.4
9
9.3
314
Product Direction (% positive)
9.6
28
9.4
841
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
130
Not enough data
9.3
148
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.3
126
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.2
547
Not enough data
8.6
632
Not enough data
8.4
596
Business Instant Messaging
Not enough data
7.2
474
Not enough data
7.0
459
Business Instant Messaging
Not enough data
8.2
553
Not enough data
8.9
612
Not enough data
8.2
530
Generative AI - Business Instant Messaging
Not enough data
7.2
24
AI - Business Instant Messaging
Not enough data
7.3
24
Not enough data
7.8
24
Not enough data
7.5
24
Not enough data
7.9
23
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
5
8.7
166
8.3
5
9.0
173
7.7
5
8.6
160
8.7
5
8.6
157
8.0
5
8.0
136
Not enough data
8.4
147
8.7
5
8.5
157
7.7
5
8.1
139
SMS Platform
Not enough data
8.1
142
Not enough data
8.0
146
Not enough data
Feature Not Available
Not enough data
7.9
135
Not enough data
7.7
127
Not enough data
7.9
128
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
7.4
17
Not enough data
7.5
17
Not enough data
7.5
17
Not enough data
Design
7.7
15
Not enough data
8.1
15
Not enough data
7.0
15
Not enough data
7.2
16
Not enough data
7.3
15
Not enough data
Generative AI
8.3
15
Not enough data
8.0
15
Not enough data
Consumer Intelligence
Not enough data
8.9
29
Not enough data
8.7
28
Not enough data
8.5
27
Reporting
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
8.8
28
Media Monitoring
Not enough data
8.0
27
Not enough data
7.8
25
Not enough data
7.9
25
In-House Management
Not enough data
8.3
26
Not enough data
8.8
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Prokeep and Text Request are categorized as Conversational Marketing and SMS Marketing
Unique Categories
Prokeep is categorized as Customer Communications Management and Mobile Marketing
Text Request is categorized as Business Instant Messaging and Online Reputation Management
Reviews
Reviewers' Company Size
Prokeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
60.0%
Electrical/Electronic Manufacturing
10.0%
Building Materials
10.0%
Retail
6.7%
Machinery
3.3%
Other
10.0%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.5%
Health, Wellness and Fitness
4.9%
Other
61.1%
Alternatives
Discussions
Prokeep has no discussions with answers
What benefits have you had with Text Request?
1 Comment
HM
More understandingRead more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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