# Product Fruits vs WalkMe Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WalkMe excels in creating intuitive user experiences, with many users appreciating its ability to simplify complex systems. One user noted, "I love how WalkMe makes complex systems feel simple and intuitive for users," highlighting its effectiveness in providing clear, step-by-step guidance.
- **Users say** that Product Fruits stands out for its user-friendly interface, making it easy to implement and navigate. Reviewers have mentioned, "It's designed with the end-user in mind," which contributes to immediate benefits for customers and a smooth onboarding process.
- **According to verified reviews** , WalkMe has a strong reputation for reducing support tickets and enhancing user experience. Users have expressed appreciation for its capability to provide just-in-time support, stating, "I appreciate that WalkMe reduces support tickets and helps associates find what they need quickly."
- **Reviewers mention** that Product Fruits offers excellent customer service, with many users praising the team's dedication to ensuring they get the most value from the product. One user highlighted, "Amazing customer service, AI features and help," indicating a strong support system that enhances user satisfaction.
- **G2 reviewers report** that while WalkMe has a robust feature set, some users find it challenging to customize to their specific workflows. This feedback suggests that while it is powerful, there may be a learning curve for some users when it comes to configuration.
- **Users say** that Product Fruits provides flexibility in running tests and gathering insights, with one reviewer noting, "What I like most about Product Fruits is how easy it is to run quick tests and gather insights on what works." This feature is particularly beneficial for teams looking to optimize their processes quickly.



| | Product Fruits | WalkMe | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 237 | 571 | 
| **Largest Market Segment** | Small-Business (67.1% of reviews) | Enterprise (60.3% of reviews) | 
| **Entry Level Price** | $111.00 1500 Active users Per Month | No pricing available | 

---
## Top Pros & Cons

### Product Fruits

Pros:
- Ease of Use (49 reviews)
- Easy Setup (38 reviews)

Cons:
- Limited Customization (21 reviews)
- Learning Curve (18 reviews)

### WalkMe

Pros:
- Ease of Use (84 reviews)
- Helpful (54 reviews)

Cons:
- Learning Curve (34 reviews)
- Complexity (24 reviews)

---
## Ratings Comparison
| Rating | Product Fruits | WalkMe | 
|---|---|---|
  | **Meets Requirements** | 8.9 (215 reviews) | 8.8 (491 reviews) | 
  | **Ease of Use** | 8.8 (220 reviews) | 8.4 (501 reviews) | 
  | **Ease of Setup** | 8.7 (190 reviews) | 8.1 (410 reviews) | 
  | **Ease of Admin** | 9.1 (111 reviews) | 8.3 (365 reviews) | 
  | **Quality of Support** | 9.6 (199 reviews) | 8.8 (483 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (109 reviews) | 8.9 (362 reviews) | 
  | **Product Direction (% positive)** | 9.6 (209 reviews) | 9.0 (472 reviews) | 

---
## Pricing

### Product Fruits

#### Entry-Level Pricing

Plan: Starter

Price: $111.00 1500 Active users Per Month

Description: For startups gaining momentum

Key Features:
- Static onboarding (Tours, Tooltips, Checklists)
- Linear adoption flows
- Onboarding creator agent

[Browse all 4 editions](https://www.g2.com/products/product-fruits/pricing)

#### Free Trial

Yes

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **WalkMe** | 8.1/10 | 22 |

#### User Identification

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Demographics** | Not enough data | 7.4 (17 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (19 reviews) | 
| **Geolocation** | Not enough data | 8.0 (14 reviews) | 

#### Tracking & Reporting

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.6 (18 reviews) | 
| **Real-Time Insights** | Not enough data | 8.2 (19 reviews) | 
| **Attribution** | Not enough data | 8.0 (16 reviews) | 
| **Dashboard** | Not enough data | 8.3 (20 reviews) | 
| **User Path Tracking** | Not enough data | 7.8 (18 reviews) | 
| **User Activity History** | Not enough data | 8.1 (18 reviews) | 

#### Metrics

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | 8.5/10 | 189 |
| **WalkMe** | 8.4/10 | 368 |

#### User Analysis

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Survey Implementation** | 8.6 (135 reviews) | 7.9 (288 reviews) | 
| **Data Analysis** | 7.7 (138 reviews) | 8.1 (321 reviews) | 

#### User Support

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **User Segmentation** | 8.5 (140 reviews) | 8.6 (316 reviews) | 
| **Multi-Language Support** | 8.3 (128 reviews) | 7.7 (252 reviews) | 
| **Behavior-responsive Messaging** | 8.4 (117 reviews) | 8.0 (261 reviews) | 

#### Walkthrough Type

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.6 (129 reviews) | 8.0 (269 reviews) | 
| **Text Bubble Walkthroughs** | 9.0 (143 reviews) | 9.1 (320 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Integration** | 8.1 (49 reviews) | 8.4 (55 reviews) | 
| **Communications** | 8.9 (57 reviews) | 9.2 (65 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Analytics** | 7.8 (43 reviews) | 8.6 (54 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Customer self-service** | 9.0 (48 reviews) | 9.0 (54 reviews) | 
| **In-app guidance** | 9.2 (68 reviews) | 9.5 (73 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Adaptive Learning** | 8.2 (24 reviews) | 7.0 (34 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **WalkMe** | 9.9/10 | 8 |

#### ServiceNow Apps

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (7 reviews) | 
| **Value** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | 7.9/10 | 42 |
| **WalkMe** | 8.0/10 | 226 |

#### Generative AI

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **AI Text Summarization** | 7.0 (30 reviews) | 7.6 (98 reviews) | 

#### Self-Service Experience

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Knowledge Base** | 8.8 (39 reviews) | 8.4 (203 reviews) | 
| **Searchable Articles** | 8.8 (36 reviews) | 8.3 (201 reviews) | 
| **Community Forums** | Feature Not Available | 8.2 (195 reviews) | 
| **Mobile Optimization** | 7.3 (33 reviews) | 6.7 (138 reviews) | 
| **Personalization** | 8.0 (35 reviews) | 8.1 (172 reviews) | 

#### Self-Service Platform

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Branding** | 8.5 (36 reviews) | 8.4 (175 reviews) | 
| **Automation** | 7.3 (35 reviews) | 8.2 (180 reviews) | 
| **Artificial Intelligence** | 7.5 (35 reviews) | 7.1 (138 reviews) | 
| **Integrations** | 7.7 (34 reviews) | 7.6 (159 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (6 reviews) | 8.3 (11 reviews) | 
| **Multi-step Planning** | 8.1 (6 reviews) | 8.6 (12 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.3 (12 reviews) | 
| **Adaptive Learning** | 8.3 (8 reviews) | 8.3 (11 reviews) | 
| **Natural Language Interaction** | 8.3 (8 reviews) | 8.3 (12 reviews) | 
| **Proactive Assistance** | 7.5 (6 reviews) | 7.6 (12 reviews) | 
| **Decision Making** | 7.8 (6 reviews) | 8.2 (12 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **WalkMe** | 8.2/10 | 19 |

#### Metrics

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **WalkMe** | 8.2/10 | 26 |

#### Variation Testing

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.9 (16 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.3 (20 reviews) | 
| **Conversion Goal** | Not enough data | 8.1 (18 reviews) | 
| **Percentage of Traffic** | Not enough data | 7.9 (21 reviews) | 
| **Confidence Level** | Not enough data | 8.1 (21 reviews) | 
| **Multivariant Testing** | Not enough data | 8.5 (17 reviews) | 

#### Reporting

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Segmentation** | Not enough data | 8.1 (23 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (24 reviews) | 

#### Personalization

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.4 (22 reviews) | 
| **Custom Targeting** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.1 (19 reviews) | 

#### Administration

| Feature | Product Fruits | WalkMe | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.4 (18 reviews) | 
| **QA Testing** | Not enough data | 8.1 (19 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (24 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (24 reviews) | 

---
## Categories
**Shared Categories (2):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


**Unique to WalkMe (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization)


---
## Reviewer Demographics

### By Company Size

| Segment | Product Fruits | WalkMe | 
|---|---|---|
| **Small-Business** | 67.1% | 12.3% | 
| **Mid-Market** | 27.1% | 27.4% | 
| **Enterprise** | 5.8% | 60.3% | 

### By Industry

#### Product Fruits

- **Computer Software:** 32.6%
- **Information Technology and Services:** 13.8%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.6%
- **Consumer Services:** 2.7%
- **Logistics and Supply Chain:** 2.7%
- **Accounting:** 2.2%
- **Consulting:** 2.2%
- **Higher Education:** 1.8%
- **Hospital & Health Care:** 1.8%
- **Other:** 32.6%

#### WalkMe

- **Computer Software:** 11.6%
- **Financial Services:** 7.9%
- **Information Technology and Services:** 7.9%
- **Hospital & Health Care:** 5.3%
- **Insurance:** 4.4%
- **Telecommunications:** 3.7%
- **Banking:** 3.5%
- **Consulting:** 2.9%
- **Pharmaceuticals:** 2.4%
- **Consumer Goods:** 2.2%
- **Other:** 48.3%

---
## Alternatives

### Alternatives to Product Fruits

- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (770 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (997 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (358 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (549 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1803 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3880 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (351 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1603 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (506 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6993 reviews)

### Alternatives to WalkMe

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3880 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1803 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (549 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (351 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (770 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (358 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (997 reviews)

---
## Top Discussions

### Product Fruits

No discussions available for this product.

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/product-fruits-vs-walkme)