# Product Fruits, UserGuiding vs Userpilot Comparison

| | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 223 | 762 | 984 | 
| **Largest Market Segment** | Small-Business (67.3% of reviews) | Small-Business (56.7% of reviews) | Mid-Market (55.9% of reviews) | 
| **Entry Level Price** | Free Trial | Free Trial | Starting at $249.00 | 

---
## Top Pros & Cons

### Product Fruits

Pros:
- Ease of Use (71 reviews)
- Customer Support (58 reviews)

Cons:
- Limited Customization (24 reviews)
- Learning Curve (21 reviews)

### UserGuiding

Pros:
- Ease of Use (177 reviews)
- Customer Support (95 reviews)

Cons:
- Limited Customization (41 reviews)
- Learning Curve (21 reviews)

### Userpilot

Pros:
- Ease of Use (293 reviews)
- Intuitive (182 reviews)

Cons:
- Learning Curve (108 reviews)
- Steep Learning Curve (93 reviews)

---
## Ratings Comparison
| Rating | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (201 reviews) | 8.9 (668 reviews) | 8.8 (787 reviews) | 
  | **Ease of Use** | 8.8 (206 reviews) | 9.1 (688 reviews) | 8.6 (846 reviews) | 
  | **Ease of Setup** | 8.7 (177 reviews) | 8.9 (622 reviews) | 8.6 (639 reviews) | 
  | **Ease of Admin** | 9.0 (110 reviews) | 9.1 (410 reviews) | 8.7 (353 reviews) | 
  | **Quality of Support** | 9.7 (186 reviews) | 9.5 (643 reviews) | 9.5 (711 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (108 reviews) | 9.4 (399 reviews) | 9.3 (349 reviews) | 
  | **Product Direction (% positive)** | 9.6 (198 reviews) | 9.6 (670 reviews) | 9.4 (800 reviews) | 

---
## Pricing

### Product Fruits

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: Full functionality including access to support. 14 days, no credit card required. 

Key Features:
- All features of the Pro version

[Browse all 5 editions](https://www.g2.com/products/product-fruits/pricing)

#### Free Trial

Yes

### UserGuiding

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: 14-day free trial, no credit-card needed!

Key Features:
- All Professional Plan Features are included in the Free Trial

[Browse all 4 editions](https://www.g2.com/products/userguiding/pricing)

#### Free Trial

Yes

### Userpilot

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $249.00

Description: Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.

Key Features:
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation

[Browse all 3 editions](https://www.g2.com/products/userpilot/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Userpilot** | 7.4/10 | 43 |

#### User Behavior

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Click Tracking** | Not enough data | Not enough data | 8.6 (42 reviews) | 
| **Mouse Movement ** | Not enough data | Not enough data | 7.6 (38 reviews) | 
| **Frustration Tracking** | Not enough data | Not enough data | 6.9 (38 reviews) | 

#### A/B Testing 

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Error and Bug Tracking** | Not enough data | Not enough data | 6.5 (33 reviews) | 
| **Split URL Testing** | Not enough data | Not enough data | 6.4 (31 reviews) | 
| **Data Analysis** | Not enough data | Not enough data | 8.5 (38 reviews) | 
| **Notes** | Not enough data | Not enough data | 7.0 (30 reviews) | 

#### Visitor Information

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **User Identification** | Not enough data | Not enough data | 8.9 (37 reviews) | 
| **Search Box** | Not enough data | Not enough data | 8.3 (35 reviews) | 

#### Agentic AI - Session Replay

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 5.2 (7 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | 8.5/10 | 175 |
| **UserGuiding** | 8.5/10 | 444 |
| **Userpilot** | 8.5/10 | 635 |

#### User Analysis

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Survey Implementation** | 8.6 (132 reviews) | 9.0 (400 reviews) | 8.9 (557 reviews) | 
| **Data Analysis** | 7.7 (137 reviews) | 8.5 (405 reviews) | 8.1 (564 reviews) | 

#### User Support

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **User Segmentation** | 8.5 (137 reviews) | 8.7 (406 reviews) | 8.7 (584 reviews) | 
| **Multi-Language Support** | 8.3 (126 reviews) | 8.4 (367 reviews) | 7.8 (478 reviews) | 
| **Behavior-responsive Messaging** | 8.4 (117 reviews) | 8.4 (383 reviews) | 8.4 (508 reviews) | 

#### Walkthrough Type

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | 8.6 (128 reviews) | 8.6 (383 reviews) | 8.2 (498 reviews) | 
| **Text Bubble Walkthroughs** | 9.0 (139 reviews) | 9.1 (411 reviews) | 8.9 (548 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Integration** | 8.3 (42 reviews) | 8.5 (99 reviews) | 8.4 (105 reviews) | 
| **Communications** | 9.0 (52 reviews) | 8.8 (107 reviews) | 9.1 (120 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Analytics** | 7.9 (40 reviews) | 8.1 (99 reviews) | 8.7 (124 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Customer self-service** | 8.9 (42 reviews) | 8.6 (100 reviews) | 8.8 (101 reviews) | 
| **In-app guidance** | 9.3 (58 reviews) | 8.6 (106 reviews) | 9.2 (126 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Adaptive Learning** | 8.2 (24 reviews) | 7.4 (85 reviews) | 7.7 (48 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Userpilot** | 7.7/10 | 291 |

#### Product Analytics

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 8.6 (273 reviews) | 
| **User-Level Analytics** | Not enough data | Not enough data | 8.6 (283 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.6 (279 reviews) | 
| **Funnels** | Not enough data | Not enough data | 8.2 (271 reviews) | 
| **Alerts** | Not enough data | Not enough data | 7.7 (252 reviews) | 
| **Multi-Product Analytics** | Not enough data | Not enough data | 7.8 (245 reviews) | 
| **User Scoring** | Not enough data | Not enough data | 7.5 (242 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.4 (248 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.7 (36 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.7 (36 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.1 (37 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (36 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | N/A | N/A |
| **UserGuiding** | N/A | N/A |
| **Userpilot** | 7.9/10 | 243 |

#### Survey Management

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 8.5 (229 reviews) | 
| **Question Types** | Not enough data | Not enough data | 8.6 (223 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.2 (222 reviews) | 
| **Survey Distribution** | Not enough data | Not enough data | 7.6 (214 reviews) | 

#### Survey Customization

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 8.2 (214 reviews) | 
| **Branding** | Not enough data | Not enough data | 8.5 (226 reviews) | 
| **Multimedia Support** | Not enough data | Not enough data | 8.0 (214 reviews) | 
| **Multilingual Surveys** | Not enough data | Not enough data | 7.6 (200 reviews) | 

#### Survey Insights

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 8.2 (214 reviews) | 
| **BI Tools Integration** | Not enough data | Not enough data | 7.2 (193 reviews) | 
| **Data Exporting** | Not enough data | Not enough data | 8.1 (212 reviews) | 
| **Permissions** | Not enough data | Not enough data | 8.3 (205 reviews) | 

#### Agentic AI - Survey

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.0 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.7 (21 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.1 (21 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Product Fruits** | 7.8/10 | 39 |
| **UserGuiding** | 7.8/10 | 381 |
| **Userpilot** | N/A | N/A |

#### Generative AI

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **AI Text Summarization** | 7.0 (30 reviews) | 6.8 (137 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Knowledge Base** | 8.7 (36 reviews) | 8.9 (372 reviews) | Not enough data | 
| **Searchable Articles** | 8.8 (36 reviews) | 8.8 (367 reviews) | Not enough data | 
| **Community Forums** | 7.2 (32 reviews) | 7.6 (339 reviews) | Not enough data | 
| **Mobile Optimization** | 7.3 (33 reviews) | Feature Not Available | Not enough data | 
| **Personalization** | 7.9 (34 reviews) | 8.6 (356 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Branding** | 8.4 (35 reviews) | 8.8 (364 reviews) | Not enough data | 
| **Automation** | 7.3 (34 reviews) | 8.5 (207 reviews) | Not enough data | 
| **Artificial Intelligence** | 7.3 (32 reviews) | 7.2 (189 reviews) | Not enough data | 
| **Integrations** | 7.6 (33 reviews) | 8.4 (352 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.1 (6 reviews) | 7.1 (49 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (6 reviews) | 7.6 (48 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (6 reviews) | 7.6 (46 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (8 reviews) | 7.5 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (7 reviews) | 7.2 (47 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (6 reviews) | 7.1 (47 reviews) | Not enough data | 
| **Decision Making** | 7.8 (6 reviews) | 7.4 (47 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Product Fruits (1):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to UserGuiding (1):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Userpilot (3):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Survey Software](https://www.g2.com/categories/survey), [Session Replay Software](https://www.g2.com/categories/session-replay)


---
## Reviewer Demographics

### By Company Size

| Segment | Product Fruits | UserGuiding | Userpilot | 
|---|---|---|---|
| **Small-Business** | 67.3% | 56.7% | 39.3% | 
| **Mid-Market** | 27.0% | 37.1% | 55.9% | 
| **Enterprise** | 5.7% | 6.3% | 4.8% | 

### By Industry

#### Product Fruits

- **Computer Software:** 32.9%
- **Information Technology and Services:** 12.9%
- **Financial Services:** 4.3%
- **Marketing and Advertising:** 3.3%
- **Logistics and Supply Chain:** 2.9%
- **Accounting:** 2.4%
- **Consumer Services:** 2.4%
- **Computer & Network Security:** 1.9%
- **Education Management:** 1.9%
- **E-Learning:** 1.9%
- **Other:** 33.3%

#### UserGuiding

- **Computer Software:** 38.2%
- **Information Technology and Services:** 16.6%
- **Marketing and Advertising:** 4.9%
- **Accounting:** 3.8%
- **Financial Services:** 3.8%
- **Education Management:** 3.1%
- **Human Resources:** 1.5%
- **Hospital & Health Care:** 1.5%
- **Legal Services:** 1.4%
- **Construction:** 1.4%
- **Other:** 23.8%

#### Userpilot

- **Computer Software:** 37.0%
- **Information Technology and Services:** 15.4%
- **Financial Services:** 5.6%
- **Internet:** 4.3%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.1%
- **Hospital & Health Care:** 2.0%
- **Human Resources:** 1.9%
- **E-Learning:** 1.7%
- **Accounting:** 1.4%
- **Other:** 25.4%

---
## Alternatives

### Alternatives to Product Fruits

- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)

### Alternatives to UserGuiding

- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Userflow](https://www.g2.com/products/userflow/reviews) — 4.8/5 stars (115 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews)

### Alternatives to Userpilot

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1328 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2876 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)

---
## Top Discussions

### Product Fruits

No discussions available for this product.

### UserGuiding

- Title: [RTL support](https://www.g2.com/discussions/34724-rtl-support) — 2 comments, 1 upvote
  > **Top comment:** "Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:..."
- Title: [What is UserGuiding used for?](https://www.g2.com/discussions/what-is-userguiding-used-for) — 1 comment
  > **Top comment:** "User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education."
- Title: [Are there adoption tools for products that change often?](https://www.g2.com/discussions/are-there-adoption-tools-for-products-that-change-often) — 1 comment, 1 upvote
  > **Top comment:** "For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly."

### Userpilot

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/product-fruits-vs-userguiding-vs-userpilot)