Compare Prodoscore and Zoho CRM 
At a Glance
Market Segments
Mid-Market (53.4% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
Contact Us 10000 Seats
Free
Prodoscore
Star Rating
(71)4.6 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 10000 Seats
Browse all 2 pricing plansZoho CRM
Star Rating
(2,923)4.1 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in providing a comprehensive suite of features at a competitive price, making it a popular choice for small businesses. Users appreciate its ability to integrate sales automation, analytics, and multichannel engagement, which helps streamline operations and drive growth.
- Users say Prodoscore stands out for its exceptional customer support, with many praising the responsiveness and helpfulness of their representatives. One user highlighted a specific rep who made the onboarding process smooth, showcasing the company's commitment to customer satisfaction.
- Reviewers mention that Zoho CRM's user interface is intuitive and easy to navigate, which contributes to a positive user experience. This ease of use is particularly beneficial for teams looking to adopt a new CRM without extensive training.
- According to verified reviews, Prodoscore provides valuable insights into employee productivity, helping teams understand work patterns and tool usage. Users appreciate the non-intrusive nature of the software, which allows for effective monitoring without overwhelming employees.
- G2 reviewers highlight that while Zoho CRM has a broader feature set, Prodoscore's focus on behavior monitoring and employee structure offers unique advantages for mid-market companies looking to optimize team performance.
- Users report that Zoho CRM's implementation process is generally straightforward, but some find it challenging to customize the platform to fit specific workflows. In contrast, Prodoscore's setup is noted for its simplicity, with users mentioning that they could easily upload data to get started.
Pricing
Entry-Level Pricing
Prodoscore
Basic
Contact Us
10000 Seats
Best for: Teams looking for visibility into work patterns and daily activity
Desktop (Endpoint) Activity Monitoring
Office Suite API (Microsoft or Google: emails, calendar, chat, meetings)
Activity Analytics
Employee Comparison
Org Patterns & Work Habits
Tech Adoption & Utilization
In-office vs. Remote Productivity Patterns
Weekly Reports
Email & Phone Support
- Activity Analytics
- Flexible Workflow
- Productivity and Engagement
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Prodoscore
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.6
40
8.4
2,482
Ease of Use
8.8
42
8.3
2,502
Ease of Setup
8.8
34
8.0
1,272
Ease of Admin
9.1
33
8.0
1,021
Quality of Support
9.3
46
7.6
2,274
Has the product been a good partner in doing business?
9.7
35
8.0
996
Product Direction (% positive)
9.5
44
8.0
2,410
Features by Category
Sales Force Automation
Not enough data
8.5
1659
|
Verified
Not enough data
8.3
878
|
Verified
Not enough data
8.2
1574
|
Verified
Not enough data
8.2
1637
|
Verified
Not enough data
7.8
1187
|
Verified
Not enough data
8.4
672
|
Verified
Not enough data
7.9
1218
|
Verified
Not enough data
8.0
1210
|
Verified
Not enough data
8.2
1324
|
Verified
Marketing Automation
Not enough data
8.1
1349
|
Verified
Not enough data
7.9
1305
|
Verified
Not enough data
8.4
1545
|
Verified
Not enough data
7.9
1130
|
Verified
Customer Support
Not enough data
8.0
1203
|
Verified
Not enough data
7.9
1205
|
Verified
Not enough data
7.9
1237
|
Verified
Not enough data
7.8
1070
|
Verified
Not enough data
8.0
1114
|
Verified
Reporting & Analytics
Not enough data
8.2
1515
|
Verified
Not enough data
8.2
1564
|
Verified
Not enough data
8.1
1056
|
Verified
Mobile & Social
Not enough data
8.1
1083
|
Verified
Not enough data
8.0
1093
|
Verified
Not enough data
8.0
1204
|
Verified
Platform
Not enough data
8.1
872
|
Verified
Not enough data
8.2
844
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
548
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
852
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
653
|
Verified
Not enough data
8.1
646
|
Verified
Not enough data
8.0
606
|
Verified
Generative AI
Not enough data
8.2
181
Agentic AI - CRM
Not enough data
8.0
66
Not enough data
8.3
64
Not enough data
8.1
68
Not enough data
8.0
66
Not enough data
8.2
65
Not enough data
8.3
65
Not enough data
8.3
65
Reports
8.5
17
Not enough data
8.6
16
Not enough data
8.9
15
Not enough data
8.2
16
Not enough data
9.1
17
Not enough data
Self Service
8.3
6
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.1
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Advanced Analytics
7.5
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
Building Reports
8.3
8
Not enough data
8.6
6
Not enough data
5.3
6
Not enough data
8.0
9
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.5
17
Not enough data
8.6
16
Not enough data
8.9
15
Not enough data
8.2
16
Not enough data
9.1
17
Not enough data
Reports
8.2
16
Not enough data
8.1
14
Not enough data
8.1
15
Not enough data
Generative AI
Feature Not Available
Not enough data
5.7
14
Not enough data
Visualization
8.6
15
Not enough data
8.0
15
Not enough data
9.1
15
Not enough data
6.9
15
Not enough data
Data Updates
8.8
15
Not enough data
Feature Not Available
Not enough data
Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Updates
8.4
15
Not enough data
Feature Not Available
Not enough data
9.2
15
Not enough data
Reports
8.5
17
Not enough data
8.6
16
Not enough data
8.9
15
Not enough data
8.2
16
Not enough data
9.1
17
Not enough data
Data Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Data Modeling and Blending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
8.3
6
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.1
7
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Deployment & Integration - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
7.5
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
Performance & Scalability - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
8.3
8
Not enough data
8.6
6
Not enough data
5.3
6
Not enough data
8.0
9
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Talent Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
99
Not enough data
8.6
94
Not enough data
8.6
98
Not enough data
8.4
90
Not enough data
8.8
58
Agentic AI - Customer Journey Mapping
Not enough data
7.2
13
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Performance reviews
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Goals
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.3
11
Not enough data
5.2
11
Not enough data
5.2
10
Not enough data
Monitoring
8.8
24
Not enough data
9.1
23
Not enough data
8.0
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Activity Monitoring - Employee Monitoring
8.6
26
Not enough data
9.4
26
Not enough data
7.0
21
Not enough data
6.8
20
Not enough data
Feedback
8.0
20
Not enough data
Productivity Analytics - Employee Monitoring
7.4
13
Not enough data
9.3
14
Not enough data
6.4
13
Not enough data
7.8
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
7.2
6
8.2
154
|
Verified
8.0
9
|
Verified
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
9.3
10
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
7.3
8
|
Verified
8.6
179
|
Verified
9.2
10
|
Verified
8.6
185
|
Verified
7.7
8
|
Verified
8.4
172
|
Verified
Administrative
8.6
11
|
Verified
8.5
170
|
Verified
9.7
10
|
Verified
8.5
174
|
Verified
9.5
10
|
Verified
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
30
Not enough data
7.5
30
Not enough data
7.2
30
Not enough data
7.3
30
Not enough data
7.4
30
Data Sourcing
Not enough data
8.3
146
Not enough data
8.4
150
Not enough data
8.3
143
Not enough data
8.6
157
Not enough data
8.5
148
Predictive Analytics
Not enough data
8.5
148
Not enough data
8.3
140
Not enough data
8.0
125
Not enough data
8.2
131
Sales Management
Not enough data
8.5
155
Not enough data
8.3
132
Not enough data
8.5
146
Not enough data
8.8
153
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Prodoscore and Zoho CRM are categorized as Sales Performance Management
Unique Categories
Prodoscore is categorized as HR Analytics, Analytics Platforms, Data Visualization, Employee Monitoring, Performance Management, and Talent Intelligence
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Prodoscore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
22.4%
Staffing and Recruiting
13.8%
Computer Software
13.8%
Information Technology and Services
12.1%
Real Estate
3.4%
Other
34.5%
Information Technology and Services
16.0%
Computer Software
10.0%
Marketing and Advertising
8.9%
Financial Services
3.6%
Real Estate
3.4%
Other
58.1%
Alternatives
Discussions
How does Prodoscore handle employee privacy?
1 Comment
Official Response from Prodoscore
Privacy is something we take seriously, and it's one of the reasons Prodoscore was built the way it was. The platform does not read the contents of emails or...Read more
What types of companies get the most value from Prodoscore?
1 Comment
Official Response from Prodoscore
Prodoscore works best for companies that manage distributed or hybrid teams and need more than intuition to understand workforce performance. Our customers...Read more
How is Prodoscore different from other Employee Monitoring solutions?
1 Comment
Official Response from Prodoscore
Most monitoring platforms track activity at the surface level — keystrokes, screenshots, websites visited — with the goal of catching employees doing...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?
3 Comments
GK
1. Affordable
2. Flexible and great customisation
3. Good user friendly interface Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
