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Compare Prodigal and Verint Speech and Text Analytics 
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At a Glance
Market Segments
Mid-Market (70.0% of reviews)
Enterprise (67.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Prodigal
Star Rating
(55)4.9 out of 5
Market Segments
Mid-Market (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ProdigalVerint Speech and Text Analytics
Star Rating
(88)4.4 out of 5
Market Segments
Enterprise (67.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Verint Speech and Text Analytics excels in Call Recording with a score of 9.7, indicating a robust capability for capturing and analyzing conversations, while Prodigal also performs well with a score of 9.8, suggesting both products are strong in this area.
- Users report that Prodigal shines in Call Analysis with a remarkable score of 9.9, highlighting its advanced analytical features, whereas Verint's score of 8.7 indicates it may not offer the same depth of analysis.
- G2 users note that Prodigal's Quality of Support is exceptional, scoring 9.8, which suggests a high level of customer service and responsiveness, while Verint's score of 8.3 indicates room for improvement in this area.
- Users on G2 mention that Prodigal's Generative AI capabilities, particularly in AI Text Summarization, score 8.7, showcasing its ability to distill information effectively, compared to Verint's lower score of 7.8, which may limit its summarization effectiveness.
- Reviewers say that Prodigal's Agent Performance Management features, especially in Customer Scoring, score an impressive 9.9, indicating a strong focus on evaluating agent performance, while Verint's score of 9.0 suggests it is competent but not as advanced.
- Users report that Prodigal's Ease of Use is rated at 9.6, making it user-friendly and accessible, while Verint's score of 8.6 indicates that it may require a steeper learning curve for new users.
Pricing
Entry-Level Pricing
Prodigal
No pricing availableVerint Speech and Text Analytics
No pricing availableFree Trial
Prodigal
Free Trial is available
Verint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
9.4
44
8.5
26
Ease of Use
9.6
43
8.6
62
Ease of Setup
9.4
27
8.3
46
Ease of Admin
9.5
11
8.2
10
Quality of Support
9.8
43
8.3
26
Has the product been a good partner in doing business?
9.7
10
8.7
9
Product Direction (% positive)
9.7
42
7.8
26
Features by Category
Call Analytics
9.8
16
9.7
5
9.5
16
Not enough data
9.9
16
8.7
5
9.8
15
Not enough data
Agent Performance Management
9.9
14
9.0
5
9.1
16
Not enough data
9.6
15
8.7
5
Generative AI
9.5
13
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.4
13
Not enough data
9.3
14
Not enough data
9.0
14
Not enough data
Engagement
9.3
14
Not enough data
8.9
14
Not enough data
8.8
13
Not enough data
Performance
8.8
13
Not enough data
8.8
13
Not enough data
Generative AI
8.3
10
Not enough data
8.3
10
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.7
13
8.1
7
Categories
Categories
Shared Categories
Prodigal and Verint Speech and Text Analytics are categorized as Speech Analytics and Conversation Intelligence
Unique Categories
Prodigal is categorized as Contact Center Quality Assurance
Verint Speech and Text Analytics is categorized as Text Analysis
Reviews
Reviewers' Company Size
Prodigal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
49.0%
Outsourcing/Offshoring
9.8%
Consumer Services
9.8%
Banking
5.9%
Telecommunications
3.9%
Other
21.6%
Insurance
15.9%
Financial Services
9.8%
Consumer Services
9.8%
Banking
9.8%
Health, Wellness and Fitness
8.5%
Other
46.3%
Alternatives
Discussions
Prodigal has no discussions with answers
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
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