# ProcessMaker vs iGrafx Comparison

| | ProcessMaker | iGrafx | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 305 | 86 | 
| **Largest Market Segment** | Mid-Market (40.7% of reviews) | Enterprise (44.6% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | On Demand | 

---
## Top Pros & Cons

### ProcessMaker

Pros:
- Ease of Use (7 reviews)
- Automation (3 reviews)

Cons:
- Functionality Limitations (3 reviews)
- Missing Features (3 reviews)

### iGrafx

**Not enough data**

---
## Ratings Comparison
| Rating | ProcessMaker | iGrafx | 
|---|---|---|
  | **Meets Requirements** | 8.6 (246 reviews) | 9.3 (79 reviews) | 
  | **Ease of Use** | 8.6 (251 reviews) | 9.2 (78 reviews) | 
  | **Ease of Setup** | 7.8 (180 reviews) | 8.8 (17 reviews) | 
  | **Ease of Admin** | 8.1 (174 reviews) | 8.1 (15 reviews) | 
  | **Quality of Support** | 8.2 (226 reviews) | 8.8 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (166 reviews) | 9.1 (16 reviews) | 
  | **Product Direction (% positive)** | 8.2 (244 reviews) | 9.5 (76 reviews) | 

---
## Pricing

### ProcessMaker

#### Entry-Level Pricing

Plan: Professional

Price: Contact Us Per Year

Key Features:
-  Scale your workflow automations across your entire organization

[Browse all 3 editions](https://www.g2.com/products/processmaker/pricing)

#### Free Trial

Yes

### iGrafx

#### Entry-Level Pricing

Plan: iGrafx Platform

Price: On Demand

Description: Increase transparency and improve onboarding by bringing siloed process knowledge out of minds of your staff and making it easily reusable to your entire organization.

Key Features:
- Process Maps / Swimlane® Diagrams / Flowcharts
- BPMN Diagramming
- Journey Maps

[Browse all 3 editions](https://www.g2.com/products/igrafx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **ProcessMaker** | 8.2/10 | 76 |
| **iGrafx** | N/A | N/A |

#### Setup

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Activities** | 8.3 (71 reviews) | Not enough data | 
| **Flows** | 8.4 (71 reviews) | Not enough data | 
| **Dependencies** | 8.1 (71 reviews) | Not enough data | 
| **Notifications** | 8.3 (72 reviews) | Not enough data | 

#### Management

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Updates** | 7.9 (67 reviews) | Not enough data | 
| **Audit Trail** | 8.5 (67 reviews) | Not enough data | 
| **Integration** | 8.5 (66 reviews) | Not enough data | 

#### Generative AI

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **AI Text Generation** | 7.4 (12 reviews) | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **ProcessMaker** | 8.4/10 | 33 |
| **iGrafx** | N/A | N/A |

#### Digital Workflows

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Logic and Conditions** | 8.9 (30 reviews) ✓ Verified | Not enough data | 
| **No-Code Or Low-Code** | 8.3 (30 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 8.1 (29 reviews) ✓ Verified | Not enough data | 

#### Forms

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Data Mapping** | 8.3 (28 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.3 (26 reviews) ✓ Verified | Not enough data | 
| **Mobile-Friendly Forms** | 8.2 (26 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Workflow Automation** | 8.7 (31 reviews) ✓ Verified | Not enough data | 
| **Workflow Mapping** | 8.7 (29 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.4 (30 reviews) ✓ Verified | Not enough data | 
| **Robotic Process Automation** | 8.0 (18 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Forms Automation

| Product | Score | Reviews |
|---|---|---|
| **ProcessMaker** | 8.0/10 | 19 |
| **iGrafx** | N/A | N/A |

#### Development Tools

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Drag-and-drop Form Builder** | 8.4 (18 reviews) ✓ Verified | Not enough data | 
| **API Builder** | 8.1 (18 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 9.0 (18 reviews) ✓ Verified | Not enough data | 

#### Field Tools

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **OCR** | 7.8 (13 reviews) ✓ Verified | Not enough data | 
| **GPS & Time Stamps** | 7.9 (14 reviews) ✓ Verified | Not enough data | 
| **Barcode and Signature Capture** | 8.2 (15 reviews) ✓ Verified | Not enough data | 
| **Image and Video Capture** | 7.9 (14 reviews) ✓ Verified | Not enough data | 
| **Offline Capability** | 6.5 (13 reviews) ✓ Verified | Not enough data | 
| **Embedded Work Instructions** | 8.2 (15 reviews) | Not enough data | 

#### Back Office Tools

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Report Formatting** | 8.4 (18 reviews) ✓ Verified | Not enough data | 
| **Roles and Permissions** | 8.2 (19 reviews) ✓ Verified | Not enough data | 
| **Analytics Dashboards** | 7.4 (16 reviews) ✓ Verified | Not enough data | 

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **ProcessMaker** | N/A | N/A |
| **iGrafx** | N/A | N/A |

#### Process Management

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Process Library** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Execution Management** | Not enough data | Not enough data | 

#### Process Analysis

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Real-Time Process Analysis** | Not enough data | Not enough data | 
| **Process Notation** | Not enough data | Not enough data | 
| **Process Mapping** | Not enough data | Not enough data | 

#### Automation

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **RPA Integration** | Not enough data | Not enough data | 
| **Application Development** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Process Mining

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **ProcessMaker** | 8.1/10 | 206 |
| **iGrafx** | 8.9/10 | 85 |

#### Generative AI

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **AI Text Generation** | 6.5 (14 reviews) | Not enough data | 
| **AI Text Summarization** | 6.5 (14 reviews) | Not enough data | 

#### Process Management

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Process Overview** | 8.6 (169 reviews) | 9.2 (75 reviews) | 
| **Process Analysis** | 8.4 (160 reviews) | 9.0 (72 reviews) | 
| **Real-Time Process Monitoring** | 8.4 (159 reviews) | 8.7 (62 reviews) | 
| **Unstructured Processes** | 7.4 (33 reviews) | 8.2 (11 reviews) | 
| **API Connection** | 8.1 (43 reviews) | 8.8 (11 reviews) | 
| **Intelligence** | 7.7 (39 reviews) | 8.8 (11 reviews) | 
| **Document Approval** | 8.6 (43 reviews) | 9.3 (12 reviews) | 

#### Customization

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Document Generation** | 8.3 (166 reviews) | 9.0 (70 reviews) | 
| **Process Design** | 8.8 (177 reviews) | 9.1 (75 reviews) | 
| **Process Repository** | 8.4 (160 reviews) | 9.0 (72 reviews) | 
| **No-Code App Development** | 7.7 (158 reviews) | Feature Not Available | 
| **Low-Code App Development** | 7.9 (159 reviews) | 8.9 (57 reviews) | 

#### Collaboration

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Permissions for Sharing** | 8.4 (161 reviews) | 8.8 (69 reviews) | 
| **Data Unification** | 8.3 (156 reviews) | 8.7 (61 reviews) | 
| **Accessibility** | 8.7 (168 reviews) | 9.2 (71 reviews) | 
| **Process Routing** | 8.8 (173 reviews) | 9.0 (69 reviews) | 

#### Agentic AI - Business Process Management

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Process Routing** | 8.8 (48 reviews) | 9.0 (12 reviews) | 

### Intelligent Document Processing (IDP)

| Product | Score | Reviews |
|---|---|---|
| **ProcessMaker** | N/A | N/A |
| **iGrafx** | N/A | N/A |

#### Data Capture

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Multi-format Support** | Not enough data | Not enough data | 
| **OCR Capabilities** | Not enough data | Not enough data | 

#### Data Extraction

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Entity Recognition** | Not enough data | Not enough data | 
| **Text Classification** | Not enough data | Not enough data | 

#### Data Validation

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Accuracy Checking** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Batch Processing** | Not enough data | Not enough data | 
| **Process Integration** | Not enough data | Not enough data | 

#### Document Management

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Search Functionality** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 

#### Machine Learning

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Custom Model Training** | Not enough data | Not enough data | 

#### Natural Language Processing

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Semantic Analysis

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Contextual Understanding** | Not enough data | Not enough data | 

#### Data Integration

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **API Support** | Not enough data | Not enough data | 

#### Security

| Feature | ProcessMaker | iGrafx | 
|---|---|---|
| **Compliance Standards** | Not enough data | Not enough data | 
| **Data Encryption** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Process Management Software](https://www.g2.com/categories/business-process-management)

**Unique to ProcessMaker (4):** [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Mobile Forms Automation Software](https://www.g2.com/categories/mobile-forms-automation), [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp)

**Unique to iGrafx (1):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | ProcessMaker | iGrafx | 
|---|---|---|
| **Small-Business** | 24.7% | 15.7% | 
| **Mid-Market** | 40.7% | 39.8% | 
| **Enterprise** | 34.5% | 44.6% | 

### By Industry

#### ProcessMaker

- **Information Technology and Services:** 9.5%
- **Financial Services:** 8.4%
- **Banking:** 7.6%
- **Telecommunications:** 5.8%
- **Higher Education:** 4.7%
- **Electrical/Electronic Manufacturing:** 3.6%
- **Education Management:** 3.6%
- **Accounting:** 3.3%
- **Insurance:** 2.9%
- **Automotive:** 2.9%
- **Other:** 47.6%

#### iGrafx

- **Information Technology and Services:** 27.7%
- **Financial Services:** 10.8%
- **Banking:** 7.2%
- **Government Administration:** 6.0%
- **Computer Software:** 4.8%
- **Management Consulting:** 4.8%
- **Marketing and Advertising:** 4.8%
- **Mechanical or Industrial Engineering:** 2.4%
- **Automotive:** 2.4%
- **Logistics and Supply Chain:** 2.4%
- **Other:** 26.5%

---
## Alternatives

### Alternatives to ProcessMaker

- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews)
- [Camunda](https://www.g2.com/products/camunda/reviews) — 4.5/5 stars (327 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (494 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)
- [Pipefy](https://www.g2.com/products/pipefy/reviews) — 4.6/5 stars (231 reviews)

### Alternatives to iGrafx

- [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) — 4.4/5 stars (66 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (494 reviews)
- [Celonis](https://www.g2.com/products/celonis/reviews) — 4.5/5 stars (322 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)

---
## Top Discussions

### ProcessMaker

- Title: [Does process maker have an integration with Google Docs?](https://www.g2.com/discussions/15542-does-process-maker-have-an-integration-with-google-docs) — 2 comments, 1 upvote
  > **Top comment:** "I saw a webinar about a year ago which showed very cool integration to google mail and tasks on the Enterprise version. I haven't seen anything on Google..."
- Title: [What are the three key components of a BPM system?](https://www.g2.com/discussions/processmaker-what-are-the-three-key-components-of-a-bpm-system) — 1 comment
  > **Top comment:** "BPM (Business Process Management) tools are designed to help companies manage their workflows by providing a platform where Project Managers..."
- Title: [Does this integrate with SAP B1?](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) — 1 comment, 1 upvote
  > **Top comment:** "Yes, ProcessMaker can integrate with any other third party system using REST API's. Can you share with us your contact information in order to set up a call..."
- Title: [what improvements do they have for the future](https://www.g2.com/discussions/what-improvements-do-they-have-for-the-future) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We will be releasing the latest version of our platform in early 2020 which has been completely rearchitected using the Laravel PHP framework and drives..."
- Title: [Why are using PM and no the other apps (Bizagi, Bonitasoft, etc)?](https://www.g2.com/discussions/why-are-using-pm-and-no-the-other-apps-bizagi-bonitasoft-etc) — 1 comment, 1 upvote
  > **Top comment:** "I tried, BonitaSoft and Bizagi. I think these two BPMs are great software. I used ProcessMaker for its simplicity of making forms out of workflows. Example,..."

### iGrafx

- Title: [How do you overlay a journey skin once the taxonomy is set up?](https://www.g2.com/discussions/47361-how-do-you-overlay-a-journey-skin-once-the-taxonomy-is-set-up) — 2 comments, 1 upvote
  > **Top comment:** "Good Afternoon Larry

I would like to get a better understanding of what you are trying to accomplish. If you could open a support request at:..."
- Title: [How different is IGrafx Flowcharter and IGrafx Six Sigma ? Key benefits](https://www.g2.com/discussions/25330-how-different-is-igrafx-flowcharter-and-igrafx-six-sigma-key-benefits) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "The difference between Flowcharter and PfSS is simulation. Flowcharter will allow you to build out your models and capture all the relevant data about each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/processmaker-vs-igrafx)