# Process Street vs Smartsheet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsheet excels in providing a centralized platform for project information, making it easy to access and create reports. Users appreciate the automated notifications that help keep tasks on track without the need for constant reminders.
- **Users say** Process Street stands out for its user-friendly design, which simplifies the standardization of business processes into structured workflows. Reviewers highlight its ability to transform complex tasks into manageable, step-by-step actions, enhancing team efficiency.
- **According to verified reviews** , Smartsheet's robust dashboard features allow for easy visualization of crucial data and KPIs, which is particularly beneficial for teams managing multiple projects simultaneously. This capability is a significant advantage for mid-market users.
- **Reviewers mention** that Process Street's focus on process management rather than project management allows teams to streamline both scheduled and unscheduled tasks effectively. Users enjoy the automation features that enable triggering processes via simple actions like emails.
- **Users highlight** that while Smartsheet has a higher overall satisfaction score, Process Street receives praise for its superior customer support, with many users noting the helpfulness of the support team in resolving issues quickly and effectively.
- **G2 reviewers indicate** that Smartsheet's implementation process is generally quick and intuitive, which is a plus for teams looking to get started without extensive training. In contrast, Process Street's ease of use is frequently mentioned, making it a great choice for small businesses seeking straightforward solutions.



| | Process Street | Smartsheet | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 463 | 22,001 | 
| **Largest Market Segment** | Small-Business (71.3% of reviews) | Mid-Market (41.3% of reviews) | 
| **Entry Level Price** | Free Trial Per Month | $9.00 1 user Per Month | 

---
## Top Pros & Cons

### Process Street

Pros:
- Ease of Use (84 reviews)
- Efficiency (46 reviews)

Cons:
- Learning Curve (24 reviews)
- Learning Difficulty (22 reviews)

### Smartsheet

Pros:
- Ease of Use (2360 reviews)
- Project Management (1666 reviews)

Cons:
- Learning Curve (1183 reviews)
- Missing Features (899 reviews)

---
## Ratings Comparison
| Rating | Process Street | Smartsheet | 
|---|---|---|
  | **Meets Requirements** | 8.9 (354 reviews) | 8.5 (18454 reviews) | 
  | **Ease of Use** | 8.8 (360 reviews) | 8.4 (18712 reviews) | 
  | **Ease of Setup** | 8.7 (226 reviews) | 8.3 (10461 reviews) | 
  | **Ease of Admin** | 8.8 (210 reviews) | 8.5 (7886 reviews) | 
  | **Quality of Support** | 9.1 (283 reviews) | 8.3 (14281 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (193 reviews) | 8.6 (7341 reviews) | 
  | **Product Direction (% positive)** | 8.7 (337 reviews) | 8.6 (17898 reviews) | 

---
## Pricing

### Process Street

#### Entry-Level Pricing

Plan: Startup

Price: Free Trial Per Month

Key Features:
- Discounted plan for Startups

[Browse all 3 editions](https://www.g2.com/products/process-street/pricing)

#### Free Trial

Yes

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- Up to 10 editors (paid license required to edit)
-  Unlimited free viewers
-   Unlimited sheets, reports, and forms

[Browse all 3 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 11160 |

#### Tasks

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (10140 reviews) ✓ Verified | 
| **Due Dates** | Not enough data | 8.8 (10147 reviews) ✓ Verified | 
| **Task Prioritization** | Not enough data | 8.5 (9834 reviews) ✓ Verified | 
| **To-Do Lists** | Not enough data | 8.5 (9508 reviews) ✓ Verified | 
| **Dependencies** | Not enough data | 8.1 (9300 reviews) ✓ Verified | 
| **Mass Updates** | Not enough data | Feature Not Available | 
| **Drag & Drop** | Not enough data | 8.1 (9364 reviews) ✓ Verified | 
| **Recurring Tasks** | Not enough data | 8.0 (8819 reviews) ✓ Verified | 

#### Projects

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Planning** | Not enough data | 8.6 (9348 reviews) ✓ Verified | 
| **Project Map** | Not enough data | 8.3 (8657 reviews) ✓ Verified | 
| **GANTT** | Not enough data | 8.2 (8777 reviews) ✓ Verified | 
| **Calendar View** | Not enough data | 8.0 (8696 reviews) ✓ Verified | 
| **Views** | Not enough data | 8.2 (8928 reviews) ✓ Verified | 
| **Project Budgeting** | Not enough data | 7.6 (7613 reviews) ✓ Verified | 
| **Issue Tracking** | Not enough data | 8.0 (8328 reviews) ✓ Verified | 
| **Templates** | Not enough data | 8.1 (8900 reviews) ✓ Verified | 
| **Critical Path** | Not enough data | 7.8 (7849 reviews) ✓ Verified | 
| **Time & Expense** | Not enough data | 7.6 (7458 reviews) ✓ Verified | 
| **Methodologies** | Not enough data | 7.6 (7275 reviews) ✓ Verified | 

#### Resource Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Resource Definiton** | Not enough data | 7.6 (7749 reviews) ✓ Verified | 
| **Capacity** | Not enough data | 7.6 (7824 reviews) ✓ Verified | 
| **Scheduling** | Not enough data | 8.1 (8466 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.8 (7472 reviews) ✓ Verified | 
| **Resource Allocation** | Not enough data | 7.7 (7577 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (8733 reviews) ✓ Verified | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.1 (3070 reviews) | 
| **AI Text Summarization** | Not enough data | 6.1 (3054 reviews) | 

#### Agentic AI - Project Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.6 (930 reviews) | 
| **Multi-step Planning** | Not enough data | 5.9 (928 reviews) | 
| **Cross-system Integration** | Not enough data | 5.8 (959 reviews) | 
| **Adaptive Learning** | Not enough data | 5.7 (918 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (917 reviews) | 
| **Proactive Assistance** | Not enough data | 5.6 (915 reviews) | 
| **Decision Making** | Not enough data | 5.8 (918 reviews) | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | 7.8/10 | 6233 |

#### Portfolio Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Portfolio Types** | Not enough data | 7.9 (4814 reviews) | 
| **Planning** | Not enough data | 8.5 (5527 reviews) | 
| **Alignment** | Not enough data | 8.1 (5003 reviews) | 
| **Portfolio Mix** | Not enough data | 7.7 (4603 reviews) | 

#### Project Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Dependencies** | Not enough data | 8.2 (5423 reviews) | 
| **Priorities** | Not enough data | 8.3 (5501 reviews) | 
| **Lean Management** | Not enough data | 7.7 (4625 reviews) | 

#### Resource Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Definition** | Not enough data | 7.8 (4754 reviews) | 
| **Allocation** | Not enough data | 7.8 (4826 reviews) | 
| **Optimization** | Not enough data | 7.9 (4778 reviews) | 

#### Data & Analytics

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Data Consolidation** | Not enough data | 8.0 (4990 reviews) | 
| **Visualizations** | Not enough data | 8.0 (5165 reviews) | 
| **Performance** | Not enough data | 8.1 (5076 reviews) | 
| **Risk Analysis** | Not enough data | 7.5 (4447 reviews) | 

#### Strategy - Project and Portfolio Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Simulation** | Not enough data | 6.7 (2051 reviews) | 
| **Tracking** | Not enough data | 7.6 (2084 reviews) | 
| **Planning** | Not enough data | 7.9 (2065 reviews) | 
| **Objectives** | Not enough data | 7.6 (2058 reviews) | 
| **Visiblity** | Not enough data | 7.8 (2054 reviews) | 
| **Alignment** | Not enough data | 7.6 (2054 reviews) | 
| **Risk Management** | Not enough data | 7.2 (2034 reviews) | 
| **Implementation** | Not enough data | 7.6 (2048 reviews) | 
| **Optimization** | Not enough data | 7.5 (2036 reviews) | 
| **Prioritization** | Not enough data | 7.8 (2043 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | 8.5/10 | 139 |
| **Smartsheet** | 6.8/10 | 5896 |

#### Setup

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Activities** | 8.6 (111 reviews) | 8.3 (5167 reviews) | 
| **Flows** | 8.9 (123 reviews) | Feature Not Available | 
| **Dependencies** | 8.5 (102 reviews) | 8.1 (5027 reviews) | 
| **Notifications** | 8.6 (109 reviews) | 8.5 (5421 reviews) | 

#### Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Updates** | 8.9 (102 reviews) | Feature Not Available | 
| **Audit Trail** | 8.6 (83 reviews) | 8.1 (4666 reviews) | 
| **Integration** | 8.6 (86 reviews) | 7.5 (4374 reviews) | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | 7.6 (47 reviews) | 6.3 (1819 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (407 reviews) | 
| **Multi-step Planning** | Not enough data | 5.9 (408 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (405 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (400 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (399 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (401 reviews) | 
| **Decision Making** | Not enough data | 6.2 (404 reviews) | 

### HR Compliance

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Platform Basics

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Visualization** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | 8.7/10 | 139 |
| **Smartsheet** | N/A | N/A |

#### Task Tracking

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Activity Feed** | 8.8 (104 reviews) | Not enough data | 
| **Task Schedules** | 8.8 (110 reviews) | Not enough data | 
| **Comments** | 9.0 (113 reviews) | Not enough data | 

#### Checklist Options

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Templates** | 8.7 (113 reviews) | Not enough data | 
| **Native Forms** | 8.7 (93 reviews) | Not enough data | 
| **Downloadable Manuals** | 8.5 (75 reviews) | Not enough data | 

#### Software Availability

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Integrations** | 8.6 (100 reviews) | Not enough data | 
| **Permissions** | 8.9 (104 reviews) | Not enough data | 
| **Mobile Application** | 7.6 (73 reviews) | Not enough data | 
| **Desktop Application** | 9.0 (104 reviews) | Not enough data | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Functionality

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Centralized platform** | Not enough data | Feature Not Available | 
| **Tracking** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Workflow** | Not enough data | Feature Not Available | 
| **Reporting and analytics** | Not enough data | Feature Not Available | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 1388 |

#### Platform Basics

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Drag & Drop Scheduling** | Not enough data | 8.3 (1038 reviews) | 
| **Project and Task Lists Organization** | Not enough data | 8.7 (1228 reviews) | 
| **Project Templates** | Not enough data | 8.5 (1169 reviews) | 
| **Budgeting and Cost Estimation** | Not enough data | 8.0 (1006 reviews) | 
| **Team Member Roles** | Not enough data | 8.6 (1167 reviews) | 
| **Automated Alerts and Notficiations** | Not enough data | 8.7 (1194 reviews) | 

#### Content Planning

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Content Organization** | Not enough data | 8.6 (1185 reviews) | 
| **Task Assignment** | Not enough data | 8.9 (1239 reviews) | 
| **Content Scheduling** | Not enough data | 8.6 (1118 reviews) | 

#### Marketing Campaign Performance

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Performance and ROI Tracking** | Not enough data | 8.0 (882 reviews) | 
| **Activity Tracking** | Not enough data | 8.4 (1034 reviews) | 

#### Agentic AI - Marketing Calendar

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.1 (43 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (46 reviews) | 
| **Cross-system Integration** | Not enough data | 5.2 (46 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (45 reviews) | 

#### Other Features

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (988 reviews) | 
| **Reporting** | Not enough data | 8.3 (1015 reviews) | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | 7.9/10 | 7973 |

#### Task Creation

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (7324 reviews) | 
| **Due Dates** | Not enough data | 8.8 (7407 reviews) | 
| **Drag & Drop** | Not enough data | 8.3 (6932 reviews) | 
| **Mass Updates** | Not enough data | 7.8 (6121 reviews) | 

#### Task Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.5 (7075 reviews) | 
| **To-Do Lists** | Not enough data | 8.5 (6983 reviews) | 
| **Dependencies** | Not enough data | 8.1 (6639 reviews) | 
| **Recurring Tasks** | Not enough data | 8.2 (6469 reviews) | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.2 (2416 reviews) | 
| **AI Text Summarization** | Not enough data | 6.2 (2418 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 4648 |

#### Automation

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Workflows** | Not enough data | 8.5 (4261 reviews) | 
| **Customization** | Not enough data | 8.3 (4211 reviews) | 
| **Data repository** | Not enough data | 8.1 (3950 reviews) | 

#### Administration

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Permissions** | Not enough data | 8.2 (4111 reviews) | 
| **Procedures** | Not enough data | 8.1 (3888 reviews) | 
| **Remote Work** | Not enough data | 8.8 (4110 reviews) | 

#### Project management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.7 (4176 reviews) | 
| **Dependencies** | Not enough data | 8.2 (3899 reviews) | 
| **Planning** | Not enough data | 8.6 (4186 reviews) | 
| **Views** | Not enough data | 8.3 (4035 reviews) | 
| **Scheduling** | Not enough data | 8.4 (3955 reviews) | 
| **Critical Path** | Not enough data | 8.0 (3628 reviews) | 
| **Dashboards** | Not enough data | 8.3 (4079 reviews) | 

#### Workload

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.0 (3700 reviews) | 
| **Workspace** | Not enough data | 8.3 (3945 reviews) | 
| **Configuration** | Not enough data | 8.0 (3742 reviews) | 
| **Insights** | Not enough data | 7.9 (3559 reviews) | 

#### Communication & Collaboration

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Communication Channels** | Not enough data | 8.1 (3727 reviews) | 
| **Document Management** | Not enough data | 8.3 (3925 reviews) | 
| **Collaboration** | Not enough data | 8.8 (4126 reviews) | 

#### Cost Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Project Budgeting** | Not enough data | 7.7 (3432 reviews) | 
| **Time & Expense** | Not enough data | 7.8 (3425 reviews) | 
| **Profitability** | Not enough data | 7.5 (3236 reviews) | 

#### Integration

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Front Office** | Not enough data | 7.4 (3279 reviews) | 
| **Back Office** | Not enough data | 7.4 (3329 reviews) | 
| **External data** | Not enough data | 7.4 (3360 reviews) | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.5 (1656 reviews) | 
| **AI Text Summarization** | Not enough data | 6.5 (1662 reviews) | 

#### Agentic AI - Work Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.8 (364 reviews) | 
| **Multi-step Planning** | Not enough data | 6.0 (363 reviews) | 
| **Cross-system Integration** | Not enough data | 5.8 (362 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (360 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 8194 |

#### Communication

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Chat** | Not enough data | 7.2 (5666 reviews) | 
| **Discussions** | Not enough data | 7.6 (6049 reviews) | 
| **External** | Not enough data | 7.5 (5806 reviews) | 
| **Feedback** | Not enough data | 7.7 (5832 reviews) | 
| **Announcements** | Not enough data | Feature Not Available | 

#### Content & Documents

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **File Sharing** | Not enough data | 8.4 (7189 reviews) | 
| **Notes** | Not enough data | 8.4 (7128 reviews) | 
| **Search** | Not enough data | 8.0 (6873 reviews) | 
| **Versioning** | Not enough data | 7.8 (6098 reviews) | 

#### Controls

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Custom Views** | Not enough data | 8.0 (6472 reviews) | 
| **Followers** | Not enough data | 7.6 (5489 reviews) | 
| **User Management** | Not enough data | 8.2 (6806 reviews) | 
| **Calendars** | Not enough data | Feature Not Available | 
| **Public Sharing** | Not enough data | 7.9 (6087 reviews) | 

#### Project Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (7432 reviews) | 
| **Planning** | Not enough data | 8.7 (7303 reviews) | 
| **Visibility** | Not enough data | 8.6 (7171 reviews) | 
| **Integration** | Not enough data | 7.9 (6152 reviews) | 

#### Remote Collaboration

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Alignment** | Not enough data | 8.4 (6563 reviews) | 
| **Accountability** | Not enough data | 8.5 (6743 reviews) | 
| **Connectivity** | Not enough data | 8.4 (6632 reviews) | 
| **Offline Mode** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (2275 reviews) | 
| **AI Text Summarization** | Not enough data | 6.3 (2280 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.7 (429 reviews) | 
| **Cross-system Integration** | Not enough data | 5.6 (431 reviews) | 

### Quality Management (QMS)

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Nonconformance

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Conformance Records** | Not enough data | Not enough data | 
| **CAPA** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 

#### Quality system

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Document Control** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Analytics and Reports** | Not enough data | Not enough data | 

#### Risk Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Assessments** | Not enough data | Not enough data | 
| **Operational Risk** | Not enough data | Not enough data | 
| **Supplier Evaluation** | Not enough data | Not enough data | 

#### Inspection Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Corrective Actions** | Not enough data | Not enough data | 

#### Compliance

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Standards & Regulations** | Not enough data | Not enough data | 
| **Permits** | Not enough data | Not enough data | 
| **Certifications** | Not enough data | Not enough data | 

#### Platform

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Security & Privacy** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Flexibility** | Not enough data | Not enough data | 

#### Services

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Implementation** | Not enough data | Not enough data | 
| **Training & Learning** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Professional Services** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Responses

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Mobile Forms Automation

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | 8.2/10 | 16 |
| **Smartsheet** | N/A | N/A |

#### Development Tools

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Drag-and-drop Form Builder** | 9.0 (14 reviews) | Not enough data | 
| **API Builder** | 8.3 (12 reviews) | Not enough data | 
| **Integrations** | 9.1 (13 reviews) | Not enough data | 

#### Field Tools

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **OCR** | 6.9 (6 reviews) | Not enough data | 
| **GPS & Time Stamps** | 7.9 (12 reviews) | Not enough data | 
| **Barcode and Signature Capture** | 7.4 (12 reviews) | Not enough data | 
| **Image and Video Capture** | 7.5 (16 reviews) | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Embedded Work Instructions** | 8.9 (16 reviews) | Not enough data | 

#### Back Office Tools

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Report Formatting** | 7.6 (14 reviews) | Not enough data | 
| **Roles and Permissions** | 9.0 (14 reviews) | Not enough data | 
| **Analytics Dashboards** | 8.1 (13 reviews) | Not enough data | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | 8.6/10 | 113 |
| **Smartsheet** | N/A | N/A |

#### Onboarding Setup

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Workflows** | 9.2 (104 reviews) | Not enough data | 
| **Templates** | 8.7 (97 reviews) | Not enough data | 
| **Checklists** | 9.1 (102 reviews) | Not enough data | 

#### Project Tracking

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Monitoring** | 8.5 (88 reviews) | Not enough data | 
| **Resources** | 8.3 (79 reviews) | Not enough data | 
| **Content** | 8.7 (88 reviews) | Not enough data | 
| **Tasks** | 8.8 (97 reviews) | Not enough data | 
| **Optimization** | 8.6 (88 reviews) | Not enough data | 

#### Customer Engagement

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Portal** | 8.1 (81 reviews) | Not enough data | 
| **Engagement** | 8.4 (79 reviews) | Not enough data | 
| **Branding** | 8.0 (75 reviews) | Not enough data | 
| **Visibility** | 8.5 (81 reviews) | Not enough data | 
| **Collaboration** | 8.4 (84 reviews) | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Workflows - Audit Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Planning & Scheduling** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Templates & Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 

#### Reporting & Analytics - Audit Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 

### Policy Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform AI Features - Policy Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Reports** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | 8.8/10 | 170 |
| **Smartsheet** | N/A | N/A |

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Text Generation** | 8.6 (13 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (12 reviews) | Not enough data | 

#### Process Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Process Overview** | 8.8 (149 reviews) | Not enough data | 
| **Process Analysis** | 8.3 (124 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.8 (135 reviews) | Not enough data | 
| **Unstructured Processes** | 8.2 (76 reviews) | Not enough data | 
| **API Connection** | 8.3 (63 reviews) | Not enough data | 
| **Intelligence** | 8.5 (72 reviews) | Not enough data | 
| **Document Approval** | 8.3 (64 reviews) | Not enough data | 

#### Customization

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Document Generation** | 8.5 (98 reviews) | Not enough data | 
| **Process Design** | 9.1 (147 reviews) | Not enough data | 
| **Process Repository** | 9.0 (130 reviews) | Not enough data | 
| **No-Code App Development** | 9.2 (91 reviews) | Not enough data | 
| **Low-Code App Development** | 9.0 (75 reviews) | Not enough data | 

#### Collaboration

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Permissions for Sharing** | 9.0 (140 reviews) | Not enough data | 
| **Data Unification** | 8.6 (105 reviews) | Not enough data | 
| **Accessibility** | 9.1 (137 reviews) | Not enough data | 
| **Process Routing** | 9.2 (130 reviews) | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Process Routing** | 9.1 (82 reviews) | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Operational Risk Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | 8.6/10 | 9 |
| **Smartsheet** | N/A | N/A |

#### User Interface Design

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **WYSIWYG Editor** | 8.8 (8 reviews) | Not enough data | 
| **Customized Branding** | 8.1 (8 reviews) | Not enough data | 
| **App Templates** | 8.6 (7 reviews) | Not enough data | 
| **Workflow Management** | 9.3 (7 reviews) | Not enough data | 

#### Data Control

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Data Migration** | 7.4 (7 reviews) | Not enough data | 
| **Data Synchronization** | 7.6 (7 reviews) | Not enough data | 
| **Data Security** | 9.2 (8 reviews) | Not enough data | 

#### Publishing

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Application Deployment** | 8.3 (8 reviews) | Not enough data | 
| **Platform Compatibility** | 8.8 (7 reviews) | Not enough data | 
| **Lifecycle Management** | 9.5 (7 reviews) | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Knowledge Base

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Predictive Risk** | Not enough data | Not enough data | 
| **Automated Documentation** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Process Street** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Process Street | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Workflow Management Software](https://www.g2.com/categories/workflow-management)

**Unique to Process Street (12):** [Business Process Management Software](https://www.g2.com/categories/business-process-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures), [Policy Management Software](https://www.g2.com/categories/policy-management), [Client Onboarding Software](https://www.g2.com/categories/client-onboarding), [HR Compliance Software](https://www.g2.com/categories/hr-compliance), [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms), [Audit Management Software](https://www.g2.com/categories/audit-management), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Mobile Forms Automation Software](https://www.g2.com/categories/mobile-forms-automation)

**Unique to Smartsheet (7):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Process Street | Smartsheet | 
|---|---|---|
| **Small-Business** | 71.3% | 33.6% | 
| **Mid-Market** | 23.4% | 41.3% | 
| **Enterprise** | 5.3% | 25.1% | 

### By Industry

#### Process Street

- **Real Estate:** 12.5%
- **Information Technology and Services:** 10.5%
- **Marketing and Advertising:** 9.1%
- **Computer Software:** 7.8%
- **Financial Services:** 6.0%
- **Accounting:** 3.8%
- **Internet:** 2.9%
- **Management Consulting:** 2.4%
- **Construction:** 2.2%
- **Insurance:** 1.8%
- **Other:** 41.0%

#### Smartsheet

- **Information Technology and Services:** 7.6%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 4.6%
- **Computer Software:** 4.6%
- **Non-Profit Organization Management:** 2.8%
- **Higher Education:** 2.8%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.3%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to Process Street

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12349 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [ProcessMaker](https://www.g2.com/products/processmaker/reviews) — 4.3/5 stars (305 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15353 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Trainual](https://www.g2.com/products/trainual/reviews) — 4.7/5 stars (1032 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (824 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13626 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1507 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)

### Alternatives to Smartsheet

- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15353 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13626 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12349 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5482 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1626 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1220 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (550 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (581 reviews)

---
## Top Discussions

### Process Street

- Title: [What does Process Street do?](https://www.g2.com/discussions/what-does-process-street-do) — 2 comments
  > **Top comment:** "Allow you to manage work task in a clean an easily viewed space so that everyone within your organization can work together to get thing done, know who and..."
- Title: [How do you use Process streets?](https://www.g2.com/discussions/how-do-you-use-process-streets) — 2 comments, 1 upvote
  > **Top comment:** "Managing all business processes"
- Title: [Has anyone integrated with the CRM application, Insightly?](https://www.g2.com/discussions/has-anyone-integrated-with-the-crm-application-insightly) — 2 comments, 1 upvote
  > **Top comment:** "Sorry, we did not perform any integrations with this product!  Process Street is pretty pliable though, I would check with Insighlty to see how deep their..."
- Title: [What is a process checklist?](https://www.g2.com/discussions/what-is-a-process-checklist) — 1 comment
  > **Top comment:** "A process checklist is essentially a bulleted or numbered list of things you need to complete to achieve a business task. Sometimes things go in a..."
- Title: [Can tasks reflect if they affect another task?](https://www.g2.com/discussions/can-tasks-reflect-if-they-affect-another-task) — 1 comment, 2 upvotes
  > **Top comment:** "Hello, yes you can use our stop tasks or conditional logic features to control task behavior based on a previous task."

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 8 comments, 5 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/process-street-vs-smartsheet)