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Compare Process Street and Smartsheet 
Featured Products
At a Glance
Market Segments
Small-Business (71.4% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free Trial Per Month
$9.00 1 user Per Month
Process Street
Star Rating
(460)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSmartsheet
Star Rating
(21,425)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in project collaboration, with users highlighting its intuitive interface and customizable sheets that help teams track tasks, deadlines, and resources effectively. This flexibility is a significant advantage for mid-market companies looking for robust project management tools.
- Users say Process Street stands out for its focus on process management, allowing teams to build and automate recurring processes easily. Reviewers appreciate the ability to trigger processes via email, which enhances workflow efficiency, particularly for small businesses.
- According to verified reviews, Smartsheet's implementation process is generally smooth, but some users have noted challenges in matching specific workflow needs. In contrast, Process Street is praised for its user-friendly setup, making it easier for teams to get started quickly.
- Reviewers mention that while Smartsheet offers a comprehensive set of features for project tracking, it sometimes lacks the depth in automation that Process Street provides. Users of Process Street enjoy built-in automation options that simplify repetitive tasks, making it a favorite for those focused on operational efficiency.
- G2 reviewers highlight the quality of support for Process Street, with many users expressing satisfaction with the assistance they receive. In comparison, while Smartsheet's support is generally good, some users feel it could be more responsive, especially during critical project phases.
- Users report that both tools have their strengths, but Smartsheet's higher overall satisfaction score indicates a broader appeal among users in mid-market segments. Meanwhile, Process Street's strong ratings in ease of use and adaptability make it a compelling choice for small businesses looking for straightforward process management solutions.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Process Street
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
352
8.5
18,132
Ease of Use
8.8
358
8.4
18,373
Ease of Setup
8.7
224
8.3
10,164
Ease of Admin
8.8
208
8.5
7,616
Quality of Support
9.1
282
8.3
14,038
Has the product been a good partner in doing business?
9.2
192
8.6
7,065
Product Direction (% positive)
8.7
335
8.6
17,625
Features by Category
Tasks
Not enough data
8.7
10063
|
Verified
Not enough data
8.8
10067
|
Verified
Not enough data
8.5
9788
|
Verified
Not enough data
8.4
9467
|
Verified
Not enough data
8.1
9273
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9340
|
Verified
Not enough data
8.0
8800
|
Verified
Projects
Not enough data
8.6
9286
|
Verified
Not enough data
8.3
8631
|
Verified
Not enough data
8.2
8747
|
Verified
Not enough data
8.0
8662
|
Verified
Not enough data
8.2
8833
|
Verified
Not enough data
7.6
7601
|
Verified
Not enough data
8.0
8303
|
Verified
Not enough data
8.1
8864
|
Verified
Not enough data
7.8
7843
|
Verified
Not enough data
7.6
7446
|
Verified
Not enough data
7.6
7265
|
Verified
Resource Management
Not enough data
7.6
7741
|
Verified
Not enough data
7.6
7809
|
Verified
Not enough data
8.1
8441
|
Verified
Project Monitoring
Not enough data
7.8
7453
|
Verified
Not enough data
7.7
7562
|
Verified
Not enough data
8.2
8613
|
Verified
Generative AI
Not enough data
6.0
3063
Not enough data
6.1
3047
Agentic AI - Project Management
Not enough data
5.6
925
Not enough data
5.9
924
Not enough data
5.7
919
Not enough data
5.7
915
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
914
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
8.7
112
8.3
5156
8.9
122
Feature Not Available
8.5
103
8.1
5020
8.6
110
8.5
5392
Management
8.9
103
Feature Not Available
8.6
84
8.1
4651
8.6
87
7.5
4366
Generative AI
7.7
48
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Task Tracking
8.8
104
Not enough data
8.8
109
Not enough data
9.0
113
Not enough data
Checklist Options
8.7
113
Not enough data
8.6
92
Not enough data
8.5
75
Not enough data
Software Availability
8.6
99
Not enough data
8.9
104
Not enough data
7.7
72
Not enough data
9.0
104
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6925
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Automation
Not enough data
8.5
4249
Not enough data
8.3
4203
Not enough data
8.1
3938
Administration
Not enough data
8.2
4103
Not enough data
8.1
3884
Not enough data
8.8
4101
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4028
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4066
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4116
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6468
Not enough data
7.6
5487
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Project Management
Not enough data
8.8
7424
Not enough data
8.7
7297
Not enough data
8.6
7162
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2273
Not enough data
6.3
2277
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
427
Nonconformance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality system
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inspection Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
9.0
14
Not enough data
8.3
12
Not enough data
9.1
13
Not enough data
Field Tools
6.9
6
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
7.5
16
Not enough data
Feature Not Available
Not enough data
8.9
16
Not enough data
Back Office Tools
7.6
14
Not enough data
9.0
14
Not enough data
8.1
13
Not enough data
Onboarding Setup
9.2
105
Not enough data
8.7
98
Not enough data
9.1
103
Not enough data
Project Tracking
8.6
89
Not enough data
8.3
80
Not enough data
8.7
89
Not enough data
8.9
98
Not enough data
8.6
89
Not enough data
Customer Engagement
8.1
82
Not enough data
8.4
80
Not enough data
8.1
76
Not enough data
8.5
82
Not enough data
8.5
85
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
12
Not enough data
8.6
11
Not enough data
Process Management
8.8
148
Not enough data
8.3
123
Not enough data
8.7
134
Not enough data
8.2
75
Not enough data
8.3
62
Not enough data
8.5
71
Not enough data
8.3
63
Not enough data
Customization
8.4
97
Not enough data
9.1
146
Not enough data
9.0
129
Not enough data
9.1
90
Not enough data
9.0
74
Not enough data
Collaboration
8.9
139
Not enough data
8.6
104
Not enough data
9.1
136
Not enough data
9.2
129
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
81
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
User Interface Design
8.9
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
9.4
8
Not enough data
Data Control
7.7
8
Not enough data
7.9
8
Not enough data
9.3
9
Not enough data
Publishing
8.5
9
Not enough data
9.0
8
Not enough data
9.6
8
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Process Street and Smartsheet are categorized as Workflow Management
Unique Categories
Process Street is categorized as Business Process Management, AI Agents For Business Operations, Standard Operating Procedures, Policy Management, Client Onboarding, HR Compliance, Quality Management (QMS), Audit Management, Operational Risk Management, Security Compliance, No-Code Development Platforms, and Mobile Forms Automation
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Process Street
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
12.5%
Information Technology and Services
10.3%
Marketing and Advertising
9.2%
Computer Software
8.1%
Financial Services
6.0%
Other
53.9%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Has anyone integrated with the CRM application, Insightly?
2 Comments
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 Comments
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 Comments
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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