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Compare ProcedureFlow and Process Street

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At a Glance
ProcedureFlow
ProcedureFlow
Star Rating
(42)4.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$27.50
Browse all 2 pricing plans
Process Street
Process Street
Star Rating
(459)4.6 out of 5
Market Segments
Small-Business (71.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that ProcedureFlow excels in ease of use, with users appreciating its intuitive interface that allows for quick mapping of complex processes. One user noted it as a "GPS for ANY company," highlighting its ability to document processes concisely and facilitate updates easily.
  • Users say that Process Street offers a high level of customization, allowing teams to tailor workflows to fit their specific needs. Reviewers have praised its automated checklists and conditional logic features, which help keep everyone on track and reduce the stress of missing steps.
  • According to verified reviews, ProcedureFlow stands out for its implementation speed, with many users noting the quick onboarding process. This efficiency allows teams to focus more on application and soft skills training rather than procedural training, which has been a significant time-saver.
  • Reviewers mention that Process Street's collaboration features are a strong point, as it streamlines workflow requests and simplifies information updates across departments. This has led to a noticeable reduction in follow-ups, ensuring tasks are completed efficiently.
  • G2 reviewers highlight that while ProcedureFlow has a slightly higher rating for quality of support, Process Street is not far behind. Users appreciate the responsive support from both platforms, but ProcedureFlow's users have rated their experience slightly higher, indicating a strong partnership in business operations.
  • Users say that while ProcedureFlow is particularly effective for mid-market companies, Process Street's appeal to small businesses is evident, with a significant portion of its user base coming from that segment. This suggests that Process Street may be better suited for smaller teams looking for a free trial option to get started.
Pricing
Entry-Level Pricing
ProcedureFlow
Professional
$27.50
Browse all 2 pricing plans
Process Street
Startup
Free Trial
Per Month
Browse all 3 pricing plans
Free Trial
ProcedureFlow
No trial information available
Process Street
Free Trial is available
Ratings
Meets Requirements
9.4
32
8.9
351
Ease of Use
9.7
30
8.8
357
Ease of Setup
9.8
10
8.7
223
Ease of Admin
9.8
10
8.8
207
Quality of Support
9.2
30
9.1
281
Has the product been a good partner in doing business?
10.0
10
9.2
191
Product Direction (% positive)
9.2
29
8.7
334
Features by Category
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
8.9
16
Not enough data
Administration
8.8
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
Knowledge Management
9.3
15
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
Compliance
8.2
14
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
9.0
12
Not enough data
Customer Support
8.7
15
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
Data Security
7.9
12
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.9
12
Not enough data
Administration
9.4
14
Not enough data
9.0
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
8.6
138
Setup
Not enough data
8.7
112
Not enough data
8.9
122
Not enough data
8.5
103
Not enough data
8.6
110
Management
Not enough data
8.9
103
Not enough data
8.6
84
Not enough data
8.6
87
Generative AI
Not enough data
7.7
48
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Standard Operating ProceduresHide 10 FeaturesShow 10 Features
8.7
24
8.7
136
Task Tracking
Feature Not Available
8.8
104
Feature Not Available
8.8
109
9.3
17
9.0
113
Checklist Options
8.6
22
8.7
113
Feature Not Available
8.6
92
8.8
21
8.5
75
Software Availability
8.5
18
8.6
98
8.6
21
8.9
104
Feature Not Available
7.7
72
8.7
21
9.0
104
Quality Management (QMS)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Nonconformance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality system
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inspection Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Forms AutomationHide 12 FeaturesShow 12 Features
Not enough data
8.2
16
Development Tools
Not enough data
9.0
14
Not enough data
8.3
12
Not enough data
9.1
13
Field Tools
Not enough data
6.9
6
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
7.5
16
Not enough data
Feature Not Available
Not enough data
8.9
16
Back Office Tools
Not enough data
7.6
14
Not enough data
9.0
14
Not enough data
8.1
13
Not enough data
8.6
114
Onboarding Setup
Not enough data
9.2
105
Not enough data
8.7
98
Not enough data
9.1
103
Project Tracking
Not enough data
8.6
89
Not enough data
8.3
80
Not enough data
8.7
89
Not enough data
8.9
98
Not enough data
8.6
89
Customer Engagement
Not enough data
8.1
82
Not enough data
8.4
80
Not enough data
8.1
76
Not enough data
8.5
82
Not enough data
8.5
85
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
Not enough data
8.8
168
Generative AI
Not enough data
8.5
12
Not enough data
8.6
11
Process Management
Not enough data
8.8
148
Not enough data
8.3
123
Not enough data
8.7
134
Not enough data
8.2
75
Not enough data
8.3
62
Not enough data
8.5
71
Not enough data
8.3
63
Customization
Not enough data
8.4
97
Not enough data
9.1
146
Not enough data
9.0
129
Not enough data
9.1
90
Not enough data
9.0
74
Collaboration
Not enough data
8.9
139
Not enough data
8.6
104
Not enough data
9.1
136
Not enough data
9.2
129
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
81
Operational Risk ManagementHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Genesys AppFoundry MarketplaceHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
No-Code Development PlatformsHide 13 FeaturesShow 13 Features
Not enough data
8.7
10
User Interface Design
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
9.4
8
Data Control
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
9.3
9
Publishing
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
9.6
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
ProcedureFlow
ProcedureFlow
Small-Business(50 or fewer emp.)
23.8%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
33.3%
Process Street
Process Street
Small-Business(50 or fewer emp.)
71.3%
Mid-Market(51-1000 emp.)
23.3%
Enterprise(> 1000 emp.)
5.4%
Reviewers' Industry
ProcedureFlow
ProcedureFlow
Information Technology and Services
21.4%
Telecommunications
11.9%
Computer Software
9.5%
Marketing and Advertising
7.1%
Internet
7.1%
Other
42.9%
Process Street
Process Street
Real Estate
12.6%
Information Technology and Services
10.3%
Marketing and Advertising
9.2%
Computer Software
8.1%
Financial Services
6.1%
Other
53.8%
Alternatives
ProcedureFlow
ProcedureFlow Alternatives
Trainual
Trainual
Add Trainual
MaintainX
MaintainX
Add MaintainX
Scribe
Scribe
Add Scribe
NiCE CXone Mpower
NiCE CXone Mpower
Add NiCE CXone Mpower
Process Street
Process Street Alternatives
ClickUp
ClickUp
Add ClickUp
Kissflow
Kissflow
Add Kissflow
ProcessMaker
ProcessMaker
Add ProcessMaker
Nintex
Nintex
Add Nintex
Discussions
ProcedureFlow
ProcedureFlow Discussions
Who builds the flow charts/content?
1 Comment
Official Response from ProcedureFlow
Most of our customers take a mixed approach, building some of the content themselves, and leveraging our professional services team to map out more...Read more
What are the language capabilities of ProcedureFlow?
1 Comment
Official Response from ProcedureFlow
ProcedureFlow’s user interface is in English, however, within the flows you can type up whatever language you like. Read more
How long does the implementation take?
1 Comment
Official Response from ProcedureFlow
This depends largely on the customer, their processes, and their number of users. A new user can be proficient using ProcedureFlow in a few hours, and can...Read more
Process Street
Process Street Discussions
Has anyone integrated with the CRM application, Insightly?
2 Comments
Jonathan G.
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 Comments
Karin T.
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 Comments
Shannon K.
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more