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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$27.50
Free Trial Per Month
ProcedureFlow
Star Rating
(42)4.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$27.50
Browse all 2 pricing plansProcess Street
Star Rating
(456)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProcedureFlow excels in "Ease of Use" with a score of 9.7, making it highly intuitive for new users, while Process Street, with a score of 8.8, is noted for having a steeper learning curve, particularly in its "Setup" process.
- Reviewers mention that ProcedureFlow's "Quality of Support" is rated at 9.2, indicating a strong customer service experience, whereas Process Street's support, rated at 9.1, is still good but slightly less responsive according to user feedback.
- G2 users highlight ProcedureFlow's superior "Database Management" capabilities with a score of 8.8, which allows for more efficient data handling compared to Process Street's lower score in this area, suggesting that users may find it less robust for complex data workflows.
- Users on G2 report that ProcedureFlow's "Knowledge Base" feature is rated at 9.3, providing comprehensive resources for users, while Process Street's score of 8.6 indicates that its knowledge resources may not be as extensive or user-friendly.
- Reviewers say that ProcedureFlow's "User, Role, and Access Management" is rated at 9.0, which allows for more granular control over user permissions, while Process Street's score of 8.7 suggests it may not offer the same level of customization for user roles.
- Users report that ProcedureFlow's "Workflow Management" is rated at 9.3, making it a strong choice for teams needing to manage complex processes, while Process Street, with a score of 8.9, is still effective but may lack some advanced features that ProcedureFlow offers.
Pricing
Entry-Level Pricing
ProcedureFlow
Professional
$27.50
Visual knowledge your team can navigate, collaborate and count on.
(Pricing in USD.)
- Unlimited Flows
- Reporting and Analytics
- Visual side by side comparisons
Free Trial
ProcedureFlow
No trial information availableProcess Street
Free Trial is available
Ratings
Meets Requirements
9.4
32
8.9
349
Ease of Use
9.7
30
8.8
355
Ease of Setup
9.8
10
8.7
221
Ease of Admin
9.8
10
8.8
206
Quality of Support
9.2
30
9.1
279
Has the product been a good partner in doing business?
10.0
10
9.2
190
Product Direction (% positive)
9.2
29
8.7
332
Features by Category
Administration
8.8
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
Knowledge Management
9.3
15
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
Compliance
8.2
14
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
9.0
12
Not enough data
Customer Support
8.7
15
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
Data Security
7.9
12
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.9
12
Not enough data
Administration
9.4
14
Not enough data
9.0
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Setup
Not enough data
8.7
112
Not enough data
8.9
122
Not enough data
8.5
103
Not enough data
8.6
110
Management
Not enough data
8.9
103
Not enough data
8.6
84
Not enough data
8.6
86
Generative AI
Not enough data
7.7
48
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Task Tracking
Feature Not Available
8.8
104
Feature Not Available
8.8
109
9.3
17
9.0
113
Checklist Options
8.6
22
8.7
112
Feature Not Available
8.6
92
8.8
21
8.5
75
Software Availability
8.5
18
8.6
98
8.6
21
8.9
104
Feature Not Available
7.7
72
8.7
21
9.0
104
Nonconformance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality system
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inspection Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
9.0
14
Not enough data
8.3
12
Not enough data
9.1
13
Field Tools
Not enough data
6.9
6
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
7.5
16
Not enough data
Feature Not Available
Not enough data
8.9
16
Back Office Tools
Not enough data
7.6
14
Not enough data
9.0
14
Not enough data
8.1
13
Onboarding Setup
Not enough data
9.2
105
Not enough data
8.7
98
Not enough data
9.1
103
Project Tracking
Not enough data
8.6
89
Not enough data
8.3
80
Not enough data
8.7
89
Not enough data
8.9
98
Not enough data
8.6
89
Customer Engagement
Not enough data
8.1
82
Not enough data
8.4
80
Not enough data
8.1
76
Not enough data
8.5
82
Not enough data
8.5
85
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
12
Not enough data
8.6
11
Process Management
Not enough data
8.8
148
Not enough data
8.3
123
Not enough data
8.7
134
Not enough data
8.2
75
Not enough data
8.3
62
Not enough data
8.5
71
Not enough data
8.3
63
Customization
Not enough data
8.4
97
Not enough data
9.1
145
Not enough data
9.0
129
Not enough data
9.1
90
Not enough data
9.0
74
Collaboration
Not enough data
8.9
139
Not enough data
8.6
104
Not enough data
9.1
136
Not enough data
9.2
129
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
81
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
9.4
8
Data Control
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
9.3
9
Publishing
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
9.6
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProcedureFlow and Process Street are categorized as Standard Operating Procedures
Unique Categories
ProcedureFlow is categorized as Genesys AppFoundry Marketplace and Contact Center Knowledge Base
Process Street is categorized as Business Process Management, Workflow Management, AI Agents For Business Operations, Policy Management, Client Onboarding, HR Compliance, Quality Management (QMS), Audit Management, Operational Risk Management, Security Compliance, No-Code Development Platforms, and Mobile Forms Automation
Reviews
Reviewers' Company Size
ProcedureFlow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Process Street
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Telecommunications
11.9%
Computer Software
9.5%
Marketing and Advertising
7.1%
Internet
7.1%
Other
42.9%
Real Estate
12.6%
Information Technology and Services
10.4%
Marketing and Advertising
9.2%
Computer Software
8.1%
Financial Services
5.9%
Other
53.8%
Discussions
Who builds the flow charts/content?
1 Comment
Official Response from ProcedureFlow
Most of our customers take a mixed approach, building some of the content themselves, and leveraging our professional services team to map out more...Read more
What are the language capabilities of ProcedureFlow?
1 Comment
Official Response from ProcedureFlow
ProcedureFlow’s user interface is in English, however, within the flows you can type up whatever language you like. Read more
How long does the implementation take?
1 Comment
Official Response from ProcedureFlow
This depends largely on the customer, their processes, and their number of users. A new user can be proficient using ProcedureFlow in a few hours, and can...Read more
Has anyone integrated with the CRM application, Insightly?
2 Comments
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 Comments
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 Comments
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more
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