G2 reviewers report that TriNet excels in providing a comprehensive platform for managing the entire employee lifecycle, from onboarding to offboarding. Users appreciate the robust payroll processing and competitive employee benefits, which contribute to a more efficient HR experience.
Users say that PrismHR stands out for its user-friendly interface, making it easy to navigate daily tasks. Reviewers highlight the simplicity and organization of the system, which allows them to efficiently track attendance and manage various HR functions.
According to verified reviews, TriNet's customer support is a significant advantage, with users praising the quick access to real people through chat support. This responsiveness helps resolve issues promptly, enhancing the overall user experience.
Reviewers mention that while PrismHR offers a customizable payroll system, it requires some initial setup effort. Once established, users find it relatively easy to use, but the initial learning curve can be a challenge for some.
G2 reviewers highlight that TriNet's quality of support is generally rated higher than that of PrismHR, with users noting the effectiveness of TriNet's compliance assistance during onboarding and offboarding processes, which is crucial for small businesses.
Users report that while PrismHR has strong features for attendance and expense management, TriNet's all-encompassing platform provides a more integrated solution, making it a preferred choice for small businesses looking for a holistic HR management tool.
Pricing
Entry-Level Pricing
PrismHR
No pricing available
TriNet
No pricing available
Free Trial
PrismHR
No trial information available
TriNet
No trial information available
Ratings
Meets Requirements
7.7
15
8.4
653
Ease of Use
9.0
15
8.2
659
Ease of Setup
8.0
5
8.0
409
Ease of Admin
Not enough data
8.2
451
Quality of Support
7.0
14
8.0
608
Has the product been a good partner in doing business?
Hi Camila! We're excited to share that we actually just released this feature this week. Now your employees' PTO will flow to payroll. Thank you!Read more
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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