# Prisma Access vs Zscaler Zero Trust Exchange Comparison --- ## AI Generated Summary - **G2 reviewers report** that Zscaler Zero Trust Exchange excels in user experience, with many praising its **improved user interface** and ease of use. Users find it **user-friendly** and appreciate the seamless connectivity it provides, which enhances their overall experience. - **According to verified reviews** , Prisma Access stands out for its **comprehensive threat protection** and **consistent policy enforcement** across various environments. Users highlight its ability to deliver **unified security for hybrid workforces** , making it a reliable choice for organizations with diverse operational needs. - **Reviewers mention** that Zscaler Zero Trust Exchange offers a strong focus on security, with features like **double authentication** and robust connection capabilities. This focus on security is a significant advantage for users looking for reliable connectivity without compromising bandwidth. - **Users say** that Prisma Access provides excellent visibility and analytics, which are crucial for compliance reporting and incident response. This feature is particularly beneficial for IT teams seeking to enhance their operational efficiency and maintain security standards. - **G2 reviewers note** that while Zscaler Zero Trust Exchange has a smaller number of reviews, its high ratings in areas like **quality of support** and **product direction** indicate a strong commitment to customer satisfaction and ongoing improvement. - **According to recent feedback** , Prisma Access has a broader market presence, with a significant number of users reporting positive experiences. This larger user base suggests that it may be a more established choice for enterprises looking for a proven solution in cloud-delivered security. | | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | | **Total Reviews** | 72 | 13 | | **Largest Market Segment** | Enterprise (47.1% of reviews) | Enterprise (46.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Prisma Access Pros: - Security (34 reviews) - Protection (23 reviews) Cons: - Complex Setup (20 reviews) - Complex Implementation (19 reviews) ### Zscaler Zero Trust Exchange Cons: - Complex Setup (1 reviews) - Difficult Learning Curve (1 reviews) --- ## Ratings Comparison | Rating | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Meets Requirements** | 8.6 (69 reviews) | 9.4 (6 reviews) | | **Ease of Use** | 8.2 (70 reviews) | 9.2 (6 reviews) | | **Ease of Setup** | 8.2 (58 reviews) | Not enough data | | **Ease of Admin** | 8.0 (29 reviews) | Not enough data | | **Quality of Support** | 8.2 (66 reviews) | 9.7 (6 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (30 reviews) | Not enough data | | **Product Direction (% positive)** | 9.1 (63 reviews) | 10.0 (5 reviews) | --- ## Pricing ### Prisma Access #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Zscaler Zero Trust Exchange #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Zero Trust Networking | Product | Score | Reviews | |---|---|---| | **Prisma Access** | 8.2/10 | 26 | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Network Management | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Network Segmentation** | 8.3 (24 reviews) | Not enough data | | **Network Mapping** | 8.0 (24 reviews) | Not enough data | | **Security Analytics** | 8.5 (25 reviews) | Not enough data | | **API/Integrations** | 7.9 (23 reviews) | Not enough data | #### Security | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Security Automation** | 8.3 (24 reviews) | Not enough data | | **Application Security** | 8.6 (25 reviews) | Not enough data | | **Workload Protection** | 8.5 (24 reviews) | Not enough data | | **Data Protection** | 8.5 (24 reviews) | Not enough data | #### Identity Management | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Adaptive Access Control** | 7.7 (23 reviews) | Not enough data | | **Identity Scoring** | 7.5 (23 reviews) | Not enough data | | **User Monitoring** | 8.3 (24 reviews) | Not enough data | #### Generative AI | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **AI Text Summarization** | 8.3 (5 reviews) | Not enough data | | **AI Text Generation** | 8.7 (5 reviews) | Not enough data | ### Cloud Access Security Broker (CASB) | Product | Score | Reviews | |---|---|---| | **Prisma Access** | 8.8/10 | 21 | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Analysis | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **User Analytics** | 8.9 (19 reviews) | Not enough data | | **Cloud Gap Analytics** | 8.5 (20 reviews) | Not enough data | | **Anomoly Detection** | 8.8 (20 reviews) | Not enough data | #### Functionality | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **SSO** | 9.0 (19 reviews) | Not enough data | | **Cloud Registry** | 8.9 (19 reviews) | Not enough data | | **Mobile Device Mangement** | 8.7 (18 reviews) | Not enough data | #### Security | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Governance** | 8.9 (19 reviews) | Not enough data | | **Data loss Prevention** | 8.8 (20 reviews) | Not enough data | | **Data Encryption/Security** | 9.0 (20 reviews) | Not enough data | | **Access Control** | 8.8 (20 reviews) | Not enough data | ### Software-Defined Perimeter (SDP) | Product | Score | Reviews | |---|---|---| | **Prisma Access** | 8.5/10 | 12 | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Administration | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Network Segmentation** | 8.5 (11 reviews) | Not enough data | | **Scalability** | 8.2 (11 reviews) | Not enough data | | **Global Access** | 8.8 (12 reviews) | Not enough data | #### Protection | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Policy Enforcement** | 8.9 (12 reviews) | Not enough data | | **Security Audit** | 8.6 (12 reviews) | Not enough data | | **Access Control** | 8.9 (12 reviews) | Not enough data | | **User Authentication** | 8.3 (12 reviews) | Not enough data | #### Monitoring | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Compliance Monitoring** | 8.6 (12 reviews) | Not enough data | | **Vulnerability Monitoring** | 8.6 (12 reviews) | Not enough data | | **Configuration Monitoring** | 8.8 (12 reviews) | Not enough data | | **Observability** | 8.3 (12 reviews) | Not enough data | ### Cloud Edge Security | Product | Score | Reviews | |---|---|---| | **Prisma Access** | 8.4/10 | 41 | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Management | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Multicloud Management** | 8.5 (39 reviews) | Not enough data | | **DLP Configuration** | 8.3 (37 reviews) | Not enough data | | **Dynamic Scaling** | 8.3 (37 reviews) | Not enough data | | **Policy Enforcement** | 8.5 (38 reviews) | Not enough data | #### Monitoring | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Data Center Networking** | 8.6 (38 reviews) | Not enough data | | **Multicloud Visibility** | 8.4 (38 reviews) | Not enough data | | **Anomaly Detection** | 8.3 (40 reviews) | Not enough data | #### Protection | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Firewall-as-a-Service** | 8.5 (39 reviews) | Not enough data | | **Cloud Application Brokerage** | 8.4 (41 reviews) | Not enough data | | **Web Gateway** | 8.5 (40 reviews) | Not enough data | | **Adaptive Access Control** | 8.3 (40 reviews) | Not enough data | ### Secure Web Gateways | Product | Score | Reviews | |---|---|---| | **Prisma Access** | 8.7/10 | 30 | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Web Content and Traffic Filtering - Secure Web Gateways | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **SSL/TLS Inspection** | 8.7 (30 reviews) | Not enough data | | **Content Filtering** | 8.7 (30 reviews) | Not enough data | | **URL Filtering** | 8.7 (29 reviews) | Not enough data | | **Real-Time Traffic Inspection** | 9.1 (30 reviews) | Not enough data | | **Ad and Tracker Blocking** | 8.4 (29 reviews) | Not enough data | #### Data Protection and Loss Prevention - Secure Web Gateways | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Data Loss Prevention (DLP)** | 8.6 (27 reviews) | Not enough data | | **Phishing Protection** | 9.0 (28 reviews) | Not enough data | | **Malware Protection** | 8.8 (28 reviews) | Not enough data | | **Cloud Access Security** | 8.7 (27 reviews) | Not enough data | #### Access Control and Authentication - Secure Web Gateways | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Application Control** | 8.6 (26 reviews) | Not enough data | | **Authentication and Access Control** | 8.3 (26 reviews) | Not enough data | | **User and Group Policies** | 8.8 (26 reviews) | Not enough data | #### Performance and Management - Secure Web Gateways | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Customizable Policy Enforcement** | 8.7 (26 reviews) | Not enough data | | **Bandwidth Management** | 8.8 (26 reviews) | Not enough data | | **Integration Capabilities** | 8.6 (26 reviews) | Not enough data | | **Reporting and Logging** | 8.8 (26 reviews) | Not enough data | | **Threat Intelligence Integration** | 8.7 (26 reviews) | Not enough data | ### Secure Access Service Edge (SASE) Platforms | Product | Score | Reviews | |---|---|---| | **Prisma Access** | N/A | N/A | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Components - Secure Access Service Edge (SASE) | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Zero Trust Network Access (ZTNA)** | Not enough data | Not enough data | | **Wide Area Network (WAN)** | Not enough data | Not enough data | | **Cloud Access Security Broker (CASB)** | Not enough data | Not enough data | | **Secure Web Gateway (SWG)** | Not enough data | Not enough data | | **Firewall as a Service** | Not enough data | Not enough data | #### Artificial Intelligence - Secure Access Service Edge (SASE) | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Predictive Capabilities** | Not enough data | Not enough data | | **Real-Time Threat Detection** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | #### Agentic AI - Secure Access Service Edge (SASE) Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Zero Trust Platforms | Product | Score | Reviews | |---|---|---| | **Prisma Access** | N/A | N/A | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Identity and Access Management - Zero Trust Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Single sign-on (SSO)** | Not enough data | Not enough data | | **Multi-factor authentication (MFA)** | Not enough data | Not enough data | | **Role-based access control (RBAC)** | Not enough data | Not enough data | | **Identity federation** | Not enough data | Not enough data | #### Security - Zero Trust Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Encryption** | Not enough data | Not enough data | | **Endpoint detection and response (EDR)** | Not enough data | Not enough data | | **Device posture assessment** | Not enough data | Not enough data | | **Micro-segmentation** | Not enough data | Not enough data | | **Zero trust network access (ZTNA)** | Not enough data | Not enough data | #### Data Security - Zero Trust Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Data loss prevention (DLP)** | Not enough data | Not enough data | | **Data classification** | Not enough data | Not enough data | #### Application Visibility - Zero Trust Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **API support** | Not enough data | Not enough data | | **Application-level controls** | Not enough data | Not enough data | | **Secure application access** | Not enough data | Not enough data | | **User and entity behavior analytics (UEBA)** | Not enough data | Not enough data | | **Continuous monitoring** | Not enough data | Not enough data | #### Reporting and Policies - Zero Trust Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Policy automation** | Not enough data | Not enough data | | **Regulatory compliance** | Not enough data | Not enough data | | **Cross-platform compatibility** | Not enough data | Not enough data | | **Policy enforcement** | Not enough data | Not enough data | | **Comprehensive reporting** | Not enough data | Not enough data | #### Agentic AI - Zero Trust Platforms | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Secure Service Edge (SSE) Solutions | Product | Score | Reviews | |---|---|---| | **Prisma Access** | N/A | N/A | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Components - Secure Service Edge (SSE) | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Secure Web Gateway (SWG)** | Not enough data | Not enough data | | **Firewall as a Service** | Not enough data | Not enough data | | **Zero Trust Network Access (ZTNA)** | Not enough data | Not enough data | | **Cloud Access Security Broker (CASB)** | Not enough data | Not enough data | #### Artificial Intelligence -Secure Service Edge (SSE) | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Automation** | Not enough data | Not enough data | | **Predictive Capabilities** | Not enough data | Not enough data | | **Real-Time Threat Detection** | Not enough data | Not enough data | #### Agentic AI - Secure Service Edge (SSE) | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Decision Making** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Cloud Security | Product | Score | Reviews | |---|---|---| | **Prisma Access** | N/A | N/A | | **Zscaler Zero Trust Exchange** | N/A | N/A | #### Cloud Visibility | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Data Discovery** | Not enough data | Not enough data | | **Cloud Registry** | Not enough data | Not enough data | | **Cloud Gap Analytics** | Not enough data | Not enough data | #### Security | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Data Security** | Not enough data | Not enough data | | **Data loss Prevention** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | #### Identity | Feature | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **SSO** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **User Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking), [Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms) **Unique to Prisma Access (6):** [Cloud Access Security Broker (CASB) Software](https://www.g2.com/categories/cloud-access-security-broker-casb), [Cloud Edge Security Software](https://www.g2.com/categories/cloud-edge-security), [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways), [Software-Defined Perimeter (SDP) Software](https://www.g2.com/categories/software-defined-perimeter-sdp), [Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms), [Secure Service Edge (SSE) Solutions](https://www.g2.com/categories/secure-service-edge-sse-solutions) --- ## Reviewer Demographics ### By Company Size | Segment | Prisma Access | Zscaler Zero Trust Exchange | |---|---|---| | **Small-Business** | 25.7% | 23.1% | | **Mid-Market** | 27.1% | 30.8% | | **Enterprise** | 47.1% | 46.2% | ### By Industry #### Prisma Access - **Information Technology and Services:** 22.9% - **Computer Software:** 11.4% - **Banking:** 8.6% - **Financial Services:** 5.7% - **Hospital & Health Care:** 5.7% - **Retail:** 4.3% - **Computer & Network Security:** 4.3% - **Telecommunications:** 2.9% - **Program Development:** 2.9% - **Computer Games:** 2.9% - **Other:** 28.6% #### Zscaler Zero Trust Exchange - **Computer Software:** 50.0% - **Information Technology and Services:** 25.0% - **Media Production:** 8.3% - **Education Management:** 8.3% - **Computer & Network Security:** 8.3% --- ## Alternatives ### Alternatives to Prisma Access - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (514 reviews) - [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews) - [ThreatLocker Allowlisting](https://www.g2.com/products/threatlocker-allowlisting/reviews) — 4.8/5 stars (474 reviews) - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) — 4.5/5 stars (583 reviews) - [Check Point Harmony Email & Collaboration](https://www.g2.com/products/check-point-harmony-email-collaboration/reviews) — 4.6/5 stars (511 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews) - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) — 4.4/5 stars (284 reviews) - [Check Point Cloud Firewall (formerly CloudGuard Network Security)](https://www.g2.com/products/check-point-cloud-firewall-formerly-cloudguard-network-security/reviews) — 4.4/5 stars (286 reviews) - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) — 4.5/5 stars (217 reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (274 reviews) ### Alternatives to Zscaler Zero Trust Exchange - [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (514 reviews) - [ThreatLocker Allowlisting](https://www.g2.com/products/threatlocker-allowlisting/reviews) — 4.8/5 stars (474 reviews) - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) — 4.5/5 stars (583 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews) - [Check Point Cloud Firewall (formerly CloudGuard Network Security)](https://www.g2.com/products/check-point-cloud-firewall-formerly-cloudguard-network-security/reviews) — 4.4/5 stars (286 reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (274 reviews) - [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) — 4.7/5 stars (251 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) — 4.7/5 stars (225 reviews) - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) — 4.5/5 stars (217 reviews) --- ## Top Discussions ### Prisma Access No discussions available for this product. ### Zscaler Zero Trust Exchange No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/prisma-access-vs-zscaler-zero-trust-exchange)