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At a Glance
Market Segments
Small-Business (71.9% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$24 per user per month
$9.00 1 user Per Month
Priority Matrix
Star Rating
(33)4.7 out of 5
Market Segments
Small-Business (71.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$24 per user per month
Browse all 3 pricing plansSmartsheet
Star Rating
(21,368)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its centralized platform functionality, scoring 9.0, which allows for seamless tracking and management of multiple projects in one place. In contrast, Priority Matrix, while strong, has a slightly lower score of 8.6 in this area, indicating that users may find it less comprehensive for managing various projects simultaneously.
- Reviewers mention that Smartsheet's task creation and assignment features are robust, with a score of 8.7, making it easy to delegate tasks effectively. Priority Matrix, however, has a slightly lower score of 8.6, suggesting that while it is functional, it may not offer the same level of ease in task management.
- G2 users highlight that Priority Matrix shines in its ease of use, scoring 9.2, which many find intuitive for small business environments. Conversely, Smartsheet, with a score of 8.4, is perceived as more complex, which may require additional training for new users.
- Users on G2 report that Priority Matrix offers superior quality of support, with a score of 9.5, indicating that users feel well-supported and valued. In comparison, Smartsheet's support quality score of 8.4 suggests that while it is adequate, there may be room for improvement in customer service responsiveness.
- Reviewers mention that Smartsheet's drag-and-drop scheduling feature, scoring 8.5, is particularly praised for its flexibility in project planning. Priority Matrix, while functional, scores lower at 8.3, indicating that users may find Smartsheet's interface more user-friendly for scheduling tasks.
- Users say that Priority Matrix's reporting and analytics capabilities, with a score of 8.5, are highly regarded for providing clear insights into project performance. Smartsheet, with a score of 9.0, also offers strong reporting features, but users note that Priority Matrix's simplicity in generating reports is a significant advantage for quick decision-making.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Priority Matrix
No trial information availableSmartsheet
Free Trial is available
Ratings
Meets Requirements
9.6
24
8.5
18,087
Ease of Use
9.2
24
8.4
18,325
Ease of Setup
9.2
10
8.3
10,119
Ease of Admin
9.1
9
8.5
7,594
Quality of Support
9.5
24
8.3
13,999
Has the product been a good partner in doing business?
9.7
10
8.6
7,044
Product Direction (% positive)
8.1
25
8.6
17,580
Features by Category
Tasks
Not enough data
8.7
10040
|
Verified
Not enough data
8.8
10046
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Feature Not Available
8.1
9259
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Projects
Not enough data
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.6
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Feature Not Available
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Resource Management
Not enough data
7.6
7731
|
Verified
Feature Not Available
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Project Monitoring
Not enough data
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Generative AI
Not enough data
6.0
3055
Not enough data
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
918
Not enough data
5.9
919
Not enough data
5.7
911
Not enough data
5.7
910
Not enough data
5.6
910
Not enough data
5.6
906
Not enough data
5.8
908
Portfolio Management
Not enough data
7.9
4811
Not enough data
8.5
5516
Not enough data
8.0
4997
Not enough data
7.7
4601
Project Management
Not enough data
8.2
5417
Not enough data
8.3
5494
Not enough data
7.7
4621
Resource Management
Not enough data
7.8
4752
Not enough data
7.8
4821
Not enough data
7.9
4771
Data & Analytics
Not enough data
8.0
4982
Not enough data
8.0
5160
Not enough data
8.2
5074
Not enough data
7.5
4444
Strategy - Project and Portfolio Management
Not enough data
6.7
2050
Not enough data
7.6
2081
Not enough data
7.9
2059
Not enough data
7.6
2057
Not enough data
7.8
2051
Not enough data
7.6
2051
Not enough data
7.2
2032
Not enough data
7.6
2046
Not enough data
7.5
2034
Not enough data
7.8
2039
Setup
Not enough data
8.3
5149
Not enough data
Feature Not Available
Not enough data
8.1
5015
Not enough data
8.5
5384
Management
Not enough data
Feature Not Available
Not enough data
8.1
4647
Not enough data
7.5
4363
Generative AI
Not enough data
6.3
1814
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
Not enough data
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Administration
Not enough data
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Project management
Not enough data
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Workload
Not enough data
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Communication & Collaboration
Not enough data
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Cost Management
Not enough data
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Integration
Not enough data
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Generative AI
Not enough data
6.5
1651
Not enough data
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
361
Not enough data
6.0
360
Not enough data
5.8
360
Not enough data
5.8
358
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7178
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7420
Not enough data
8.7
7293
Not enough data
8.6
7158
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6555
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
426
Not enough data
5.6
426
Categories
Categories
Shared Categories
Priority Matrix and Smartsheet are categorized as Project Management
Unique Categories
Priority Matrix has no unique categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Priority Matrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.5%
Education Management
12.5%
Information Technology and Services
9.4%
Religious Institutions
6.3%
Non-Profit Organization Management
6.3%
Other
53.1%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Priority Matrix has no discussions with answers
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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