Compare Pricefx and Zoho CRM 
At a Glance
Market Segments
Enterprise (64.7% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
No pricing available
Free
Pricefx
Star Rating
(122)4.4 out of 5
Market Segments
Enterprise (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PricefxZoho CRM
Star Rating
(2,896)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in user experience, with many praising its intuitive navigation and seamless integration with other software. Users appreciate how it consolidates sales, support, and customer data into one platform, making it a strong choice for small businesses looking for an affordable solution.
- Users say that Pricefx stands out for its flexibility and scalability in pricing solutions. Reviewers highlight its modular design and quick deployment, which allows businesses to manage price optimization effectively, making it particularly appealing for enterprises with unique pricing needs.
- According to verified reviews, Zoho CRM has a significant advantage in implementation speed, with users noting a quick onboarding process that helps teams get up and running without extensive delays. This is particularly beneficial for small businesses that need to start using the software immediately.
- Reviewers mention that while Pricefx offers robust customization options for quoting activities, some users find it less user-friendly compared to Zoho CRM. The complexity of setting up certain features can be a hurdle for teams that prefer a more straightforward approach.
- G2 reviewers highlight that Zoho CRM provides a comprehensive set of features at a competitive price, making it a great value for small businesses. Users have noted that it combines sales automation, analytics, and multichannel engagement, which supports business growth effectively.
- Users report that Pricefx's strong support for custom forms and analytics integration is a major plus, allowing for tailored quoting processes. However, some users feel that the overall support experience is not as strong as that of Zoho CRM, which has received higher ratings for its customer service.
Pricing
Entry-Level Pricing
Pricefx
No pricing availableZoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Pricefx
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.3
95
8.4
2,460
Ease of Use
7.7
96
8.3
2,479
Ease of Setup
7.1
78
8.0
1,250
Ease of Admin
7.6
70
8.0
1,019
Quality of Support
8.3
93
7.6
2,253
Has the product been a good partner in doing business?
8.7
70
8.0
995
Product Direction (% positive)
9.2
89
8.0
2,395
Features by Category
Sales Force Automation
Not enough data
8.5
1647
|
Verified
Not enough data
8.3
876
|
Verified
Not enough data
8.2
1566
|
Verified
Not enough data
8.2
1632
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
671
|
Verified
Not enough data
7.9
1217
|
Verified
Not enough data
8.0
1209
|
Verified
Not enough data
8.2
1323
|
Verified
Marketing Automation
Not enough data
8.0
1343
|
Verified
Not enough data
7.9
1304
|
Verified
Not enough data
8.4
1538
|
Verified
Not enough data
7.9
1126
|
Verified
Customer Support
Not enough data
8.0
1201
|
Verified
Not enough data
7.9
1204
|
Verified
Not enough data
7.9
1236
|
Verified
Not enough data
7.8
1068
|
Verified
Not enough data
8.0
1113
|
Verified
Reporting & Analytics
Not enough data
8.2
1510
|
Verified
Not enough data
8.2
1559
|
Verified
Not enough data
8.1
1055
|
Verified
Mobile & Social
Not enough data
8.1
1082
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1201
|
Verified
Platform
Not enough data
8.1
865
|
Verified
Not enough data
8.1
838
|
Verified
Not enough data
8.4
857
|
Verified
Not enough data
8.1
647
|
Verified
Not enough data
7.8
547
|
Verified
Not enough data
8.1
718
|
Verified
Not enough data
8.4
845
|
Verified
Not enough data
8.1
661
|
Verified
Integration
Not enough data
8.3
651
|
Verified
Not enough data
8.1
640
|
Verified
Not enough data
8.0
600
|
Verified
Generative AI
Not enough data
8.2
180
Agentic AI - CRM
Not enough data
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Configuration - cpq
8.0
23
|
Verified
Feature Not Available
7.2
15
|
Verified
Feature Not Available
7.3
23
|
Verified
8.3
60
7.8
25
|
Verified
8.3
56
7.1
21
|
Verified
8.4
61
Pricing
8.6
28
|
Verified
8.1
63
8.0
23
|
Verified
7.5
58
7.9
20
8.1
57
7.7
21
|
Verified
8.4
59
8.5
24
|
Verified
8.6
59
7.7
17
|
Verified
8.5
57
Quoting
7.9
20
|
Verified
8.4
59
7.5
21
|
Verified
8.3
53
7.9
19
|
Verified
8.4
54
7.4
13
|
Verified
8.4
56
7.6
14
|
Verified
8.6
53
Admin
7.3
34
|
Verified
8.2
90
7.1
34
7.7
84
7.8
31
|
Verified
8.3
87
6.6
27
|
Verified
8.3
84
Channels
6.5
13
|
Verified
8.1
58
7.1
14
|
Verified
7.7
53
7.2
13
|
Verified
8.0
50
Platform
6.7
20
|
Verified
8.4
90
7.7
28
|
Verified
8.2
86
7.5
25
|
Verified
8.0
78
8.1
34
|
Verified
8.5
89
7.3
32
|
Verified
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Document Creation
8.5
18
|
Verified
Not enough data
7.9
16
|
Verified
Not enough data
6.8
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Workflow
7.9
8
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
18
|
Verified
Not enough data
Administration and Platform
8.0
19
|
Verified
Not enough data
7.5
14
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
8.9
11
8.5
52
8.3
14
8.5
51
8.8
14
8.5
53
Contracts
7.2
10
8.5
51
6.7
7
8.2
48
7.0
11
8.4
51
Revenue
Feature Not Available
8.5
53
Feature Not Available
8.5
51
Feature Not Available
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Rebate Program - Rebate Management
7.8
6
Not enough data
7.8
6
Not enough data
6.4
6
Not enough data
7.5
6
Not enough data
Analytics & Reporting - Rebate Management
8.3
6
Not enough data
7.5
6
Not enough data
6.7
6
Not enough data
Collaboration - Rebate Management
7.8
6
Not enough data
7.2
6
Not enough data
Integration - Rebate Management
7.8
6
Not enough data
6.9
6
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Platform - Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pricefx and Zoho CRM are categorized as Quote-to-Cash and CPQ
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CRM, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Pricefx
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
11.9%
Building Materials
8.3%
Mechanical or Industrial Engineering
7.3%
Electrical/Electronic Manufacturing
6.4%
Wholesale
5.5%
Other
60.6%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Can I set pricing guidance for my sales team?
2 Comments
SC
Absolutely, this is what the QuoteConfigurator and PriceOptimizer are all about! You set your own rules and thresholds, combined with very flexible approval...Read more
What systems integrate with Pricefx’s suite of solutions?
1 Comment
SC
The Pricefx Platform handles in- and outbound data integration. File-based, SFTP, SAP, Webservices, MQ, ... it can handle almost anything. On the CPQ side,...Read more
Do you support multiple currencies?
1 Comment
SC
Yes, unlimited currencies with the exchange rate and periods (daily, weekly, ...) that you choose. You can deliver your own exchange rates so it aligns with...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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