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Compare Prevail Case Management System and Smokeball 
Featured Products
At a Glance
Market Segments
Small-Business (47.4% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$49.00 1 User Per Month
Prevail Case Management System
Star Rating
(20)4.0 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Prevail Case Management SystemSmokeball
Star Rating
(341)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smokeball excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Prevail Case Management System. Users appreciate its intuitive design, with one reviewer noting that it "streamlines tasks that used to take a lot of time."
- According to verified reviews, Smokeball has a much larger user base, reflected in its 335 total reviews compared to Prevail's 20. This extensive feedback suggests a more robust and tested platform, with users highlighting its efficiency and user-friendly navigation.
- Users say that Prevail offers a solid experience for small businesses, with features that allow for customization to meet specific needs. One user mentioned, "I like having all of the cases and profiles together in a space where everyone on my team can have access to it," indicating its collaborative strengths.
- Reviewers mention that Smokeball's quality of support is exceptional, with a score that reflects its responsiveness and helpfulness. Users have praised the platform for being "one of the best tools we’ve implemented in our firm," emphasizing the importance of reliable support in their daily operations.
- According to recent user feedback, both platforms have similar ease of setup scores, but Smokeball's overall user experience shines through with higher ratings in usability. Users find it "extremely user-friendly," which can significantly impact day-to-day productivity.
- G2 reviewers highlight that while Prevail has a strong focus on security and confidentiality, with users feeling "safe to use," Smokeball's advanced document management features, such as automated document generation, provide a more comprehensive solution for managing files and workflows.
Pricing
Entry-Level Pricing
Prevail Case Management System
No pricing availableSmokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
Prevail Case Management System
No trial information availableSmokeball
Free Trial is available
Ratings
Meets Requirements
8.2
18
9.1
273
Ease of Use
8.1
19
9.2
282
Ease of Setup
8.7
9
8.7
129
Ease of Admin
Not enough data
8.9
69
Quality of Support
7.7
16
9.6
273
Has the product been a good partner in doing business?
Not enough data
9.4
69
Product Direction (% positive)
4.8
18
9.5
262
Features by Category
Platform Additional Functionality
Not enough data
9.1
132
Not enough data
8.7
125
Not enough data
8.2
123
Generative AI
Not enough data
6.9
54
Not enough data
6.9
54
Platform Content
Not enough data
8.8
132
Not enough data
9.0
135
Not enough data
8.6
129
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
115
Not enough data
8.1
109
Not enough data
7.7
95
Platform Basics
7.9
7
8.5
146
8.3
7
9.0
154
6.7
5
8.8
143
7.1
7
8.5
144
Content Management
8.3
7
9.3
155
7.9
7
8.7
148
8.3
7
8.8
149
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
122
Not enough data
9.0
130
Not enough data
8.9
122
Not enough data
8.6
128
Not enough data
9.0
128
Content Management
Not enough data
9.4
131
Not enough data
8.7
123
Not enough data
8.8
121
Time & Billing
Not enough data
9.1
125
Not enough data
8.5
114
Not enough data
8.7
118
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.6
52
Not enough data
8.8
52
Not enough data
8.4
52
Not enough data
9.2
51
Document Management - Legal Document Management
Not enough data
9.0
50
Not enough data
8.8
49
Not enough data
8.6
50
Analysis - Legal Document Management
Not enough data
8.0
49
Not enough data
7.8
49
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Prevail Case Management System and Smokeball are categorized as Legal Case Management
Unique Categories
Prevail Case Management System has no unique categories
Smokeball is categorized as Legal Practice Management, Legal Billing, Legal Document Drafting, and Legal Document Management
Reviews
Reviewers' Company Size
Prevail Case Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
47.4%
Law Practice
36.8%
Hospital & Health Care
5.3%
Higher Education
5.3%
Accounting
5.3%
Other
0.0%
Law Practice
53.0%
Legal Services
44.0%
Real Estate
1.8%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Discussions
Prevail Case Management System has no discussions with answers
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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