Compare PrestaShop and Salesforce B2C Commerce 
At a Glance
Market Segments
Small-Business (71.8% of reviews)
Mid-Market (40.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
PrestaShop
Star Rating
(160)4.3 out of 5
Market Segments
Small-Business (71.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PrestaShopSalesforce B2C Commerce
Star Rating
(572)4.3 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PrestaShop. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
- According to verified reviews, Salesforce Commerce for B2C offers a robust set of features that streamline operations, such as personalization tools and a smooth checkout process. This has helped users effectively manage inventory and customer relationships within a single platform.
- Users say that PrestaShop shines in its customizability and lower economic investment due to its open-source nature. Many find it easy to install and configure, allowing for the creation of diverse e-commerce solutions tailored to specific needs.
- Reviewers mention that while Salesforce Commerce for B2C has a slightly more complex setup process, it integrates seamlessly with other Salesforce products, providing a unified view of customer data across CRM and marketing tools, which is a significant advantage for larger businesses.
- G2 reviewers highlight that PrestaShop benefits from a large community and extensive support for various languages, particularly Spanish. This community-driven aspect allows users to easily find extensions and resources, enhancing their e-commerce capabilities.
- According to recent user feedback, Salesforce Commerce for B2C's quality of support is notably higher, with users praising the responsiveness and effectiveness of the support team, which contrasts with PrestaShop's lower ratings in this area, indicating potential challenges for users seeking assistance.
Pricing
Entry-Level Pricing
PrestaShop
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
PrestaShop
Free Trial is available
Salesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.1
134
8.6
342
Ease of Use
7.8
135
8.2
442
Ease of Setup
8.0
77
7.9
269
Ease of Admin
7.8
75
8.1
133
Quality of Support
7.3
125
8.3
323
Has the product been a good partner in doing business?
8.3
69
8.6
131
Product Direction (% positive)
7.8
130
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
8.3
22
9.0
27
8.4
22
8.7
26
8.3
21
8.8
27
Integrations
8.7
22
8.8
27
8.7
21
9.0
27
8.1
22
8.6
27
Cart Management
Feature Not Available
8.3
28
8.9
22
8.5
27
8.5
21
8.6
26
Feature Not Available
8.6
27
Headless Commerce
8.1
16
8.1
98
8.0
17
8.4
102
7.7
19
8.4
99
8.4
21
8.4
103
7.9
21
8.4
101
Generative AI
6.1
9
8.0
83
Feature Not Available
7.9
87
Agentic AI - E-Commerce Platforms
Feature Not Available
8.6
19
Feature Not Available
8.2
19
Feature Not Available
8.4
19
Feature Not Available
8.4
19
Not enough data
8.4
19
Feature Not Available
8.4
19
Merchandising/Marketing
7.9
117
|
Verified
8.2
217
8.0
117
|
Verified
8.2
163
7.9
86
8.2
232
8.0
117
|
Verified
8.0
223
7.6
112
|
Verified
7.7
210
7.8
113
|
Verified
8.0
209
8.1
117
|
Verified
8.1
206
Product Catalog
8.1
121
|
Verified
8.3
217
8.0
119
|
Verified
8.2
217
8.0
120
|
Verified
8.2
225
8.1
76
8.2
197
Order Process
8.4
119
|
Verified
8.3
218
8.2
118
|
Verified
8.1
214
8.2
116
|
Verified
8.3
211
8.3
118
|
Verified
8.3
216
8.3
118
|
Verified
8.2
218
7.7
110
|
Verified
7.9
204
8.0
114
|
Verified
8.2
206
7.8
95
|
Verified
8.1
189
Multi-Channel Support
7.7
105
|
Verified
8.3
202
7.8
115
|
Verified
8.2
205
7.4
102
|
Verified
8.3
189
7.7
109
|
Verified
8.2
209
7.7
103
8.0
194
7.4
100
|
Verified
8.1
135
7.6
97
|
Verified
8.2
183
Platform
7.8
109
|
Verified
8.2
199
7.8
116
|
Verified
8.2
216
8.1
112
|
Verified
8.3
204
8.3
118
|
Verified
8.4
217
7.6
117
|
Verified
8.2
221
7.9
117
|
Verified
8.6
210
7.7
87
8.6
198
8.3
112
|
Verified
8.5
202
7.6
102
|
Verified
8.3
188
8.3
112
|
Verified
8.5
184
8.2
113
|
Verified
8.4
195
8.1
118
|
Verified
8.5
218
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
PrestaShop and Salesforce B2C Commerce are categorized as E-Commerce Platforms and Shopping Cart
Unique Categories
PrestaShop has no unique categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, and Omnichannel Commerce
Reviews
Reviewers' Company Size
PrestaShop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.1%
Retail
8.1%
Leisure, Travel & Tourism
8.1%
Computer Software
7.4%
Apparel & Fashion
7.4%
Other
61.1%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Alternatives
Discussions
How much does PrestaShop cost?
2 Comments
CJ
-English-
Prestashop costs nothing, it's free. The following points may require additional cost:
-Hosting
-Domain
-SSL...Read more
PrestaShop data storage platform
1 Comment
EB
Shared or dedicated hosting, for me it's dedicated from IONOSRead more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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