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Compare Practice Fusion and athenaOne 
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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Practice Fusion
Star Rating
(61)3.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Practice FusionathenaOne
Star Rating
(111)3.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about athenaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Practice Fusion excels in Ease of Use with a score of 8.6, making it more user-friendly compared to athenaOne's score of 7.6. Reviewers mention that the intuitive interface allows for quicker navigation and less training time for staff.
- Reviewers mention that Practice Fusion has a superior Data Visualization feature, scoring 9.0, which helps in Value-Based Performance Management Analytics. Users on G2 appreciate the clear and actionable insights it provides, while athenaOne's analytics capabilities are perceived as less robust.
- Users say that Practice Fusion's Patient Workflow Management is highly rated at 9.7, indicating a seamless experience in managing patient interactions. In contrast, athenaOne's score of 7.8 suggests that users find it less efficient in this area.
- G2 users report that Practice Fusion's Clinical Documentation feature shines with a score of 9.4, allowing for comprehensive and easy-to-manage patient records. Reviewers mention that athenaOne's documentation capabilities, rated at 8.1, do not offer the same level of detail and ease.
- Reviewers mention that Practice Fusion's Billing Automation feature is highly effective, scoring 9.5, which streamlines the revenue cycle management process. Users on G2 feel that athenaOne's billing features, with a score of 8.5, are less automated and require more manual intervention.
- Users report that Practice Fusion's Compliance features, particularly in Revenue Cycle Management, are rated at 9.1, indicating a strong focus on regulatory adherence. In comparison, athenaOne's compliance features, rated at 7.9, are seen as less comprehensive, leading to concerns among users about potential compliance risks.
Pricing
Entry-Level Pricing
Practice Fusion
No pricing availableathenaOne
No pricing availableFree Trial
Practice Fusion
No trial information availableathenaOne
No trial information availableRatings
Meets Requirements
8.1
53
7.8
86
Ease of Use
8.5
53
7.4
86
Ease of Setup
8.1
14
6.1
27
Ease of Admin
9.0
13
7.0
21
Quality of Support
7.3
44
7.2
81
Has the product been a good partner in doing business?
8.3
11
7.3
21
Product Direction (% positive)
6.9
49
6.4
82
Features by Category
Data Management
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
8.3
6
Administrative
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
9.2
6
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
8.0
16
Administrative
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
8.2
13
Not enough data
8.0
11
Not enough data
7.4
12
Processes
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.6
13
Clinical
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
9.0
12
Financial
Not enough data
9.0
12
Not enough data
8.5
12
Not enough data
8.3
12
Administrative
8.1
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
Operations
8.5
10
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
Interoperability
8.5
9
Not enough data
8.8
11
Not enough data
8.7
10
Not enough data
Efficiency
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.3
11
Accuracy
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
8.8
11
Data Collection
Not enough data
7.8
6
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
7.2
6
Clinical Workflow Management
9.2
12
8.6
21
9.0
10
8.1
18
9.1
11
7.5
19
9.5
13
7.9
21
Patient Health Information Management
9.2
11
8.8
21
8.8
10
7.7
19
9.7
11
8.0
20
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Added Efficiencies
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Practice Fusion and athenaOne are categorized as EHR, Medical Billing, and Patient Engagement
Unique Categories
Practice Fusion is categorized as E-Prescribing and Medical Practice Management
Reviews
Reviewers' Company Size
Practice Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
athenaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
35.0%
Hospital & Health Care
31.7%
Health, Wellness and Fitness
11.7%
Pharmaceuticals
3.3%
Mental Health Care
3.3%
Other
15.0%
Hospital & Health Care
54.5%
Medical Practice
28.2%
Health, Wellness and Fitness
5.5%
Information Technology and Services
1.8%
Individual & Family Services
1.8%
Other
8.2%
Alternatives
Discussions
Who does customer support take so long to respond or to fix an issue?
1 Comment
LS
i don't have an answer for you. hopefully the issue that you were having is resolvedRead more
Practice Fusion has no more discussions with answers
Is Athena a clearinghouse?
1 Comment
KA
Athena is not a clearing house. Athena is a billing software. Read more
athenaOne has no more discussions with answers
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