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Compare Practice Better and Spruce Health 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
$35.00 Per Month
$24.00 1 User Per Month
Practice Better
Star Rating
(286)4.7 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$35.00 Per Month
Browse all 4 pricing plansSpruce Health
Star Rating
(324)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Practice Better excels in providing an all-in-one service that streamlines various tasks such as scheduling, payments, and program distribution. Users appreciate the ease of setup, with one reviewer noting, "The initial setup was very easy too," making it a strong choice for practitioners looking for comprehensive functionality.
- Users say that Spruce Health is particularly effective for solo practitioners seeking a cost-efficient, HIPAA-compliant phone service. One user highlighted its simplicity, stating, "It has been exactly the phone service I was looking for," which indicates its strength in communication solutions.
- According to verified reviews, Practice Better has a higher overall G2 Score compared to Spruce Health, reflecting greater user satisfaction across various metrics. This is supported by positive feedback emphasizing the platform's ability to grow with practitioners as they develop their businesses.
- Reviewers mention that while both platforms have similar star ratings, Practice Better has a more substantial number of recent reviews, suggesting a more consistent user experience. This is crucial for potential buyers looking for reliable and up-to-date feedback.
- Users highlight that Spruce Health's customer service is a standout feature, with many praising the team's responsiveness and willingness to assist with technical issues. One user noted, "The customer service is very helpful," which can be a deciding factor for those who prioritize support.
- G2 reviewers indicate that Practice Better offers advanced automation features that can significantly enhance workflow efficiency. Users appreciate the ability to set up processes that run with minimal supervision, which is a key advantage for busy practitioners managing multiple clients.
Pricing
Entry-Level Pricing
Practice Better
Starter
$35.00
Per Month
- 10 clients
- Scheduling
- Telehealth video chat
Spruce Health
Basic Plan
$24.00
1 User Per Month
The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number.
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System
Free Trial
Practice Better
Free Trial is available
Spruce Health
Free Trial is available
Ratings
Meets Requirements
8.9
253
9.1
250
Ease of Use
8.9
258
9.0
255
Ease of Setup
8.5
160
8.9
116
Ease of Admin
8.8
65
9.1
96
Quality of Support
9.2
240
8.9
240
Has the product been a good partner in doing business?
9.2
64
9.1
93
Product Direction (% positive)
9.6
260
8.8
220
Features by Category
Platform
9.6
137
9.2
68
9.5
137
8.9
67
9.3
135
Feature Not Available
9.6
134
9.0
67
9.7
135
9.3
69
9.6
134
9.1
66
9.5
133
Feature Not Available
9.6
134
8.6
65
Clinical Workflow Management
8.3
107
Not enough data
7.2
100
Not enough data
8.2
106
Not enough data
8.8
120
Not enough data
Patient Health Information Management
8.9
114
Not enough data
7.9
111
Not enough data
8.7
115
Not enough data
Agentic AI - EHR
6.7
6
Not enough data
Patient-Centered Functions
8.1
129
6.6
34
8.2
130
7.0
34
8.9
131
Feature Not Available
9.1
129
9.5
35
7.3
114
Feature Not Available
Operations
8.7
129
8.7
34
8.1
126
8.2
34
9.2
128
Feature Not Available
7.9
126
Feature Not Available
8.2
123
8.1
32
8.3
113
5.3
32
7.8
102
5.7
27
Generative AI
7.6
107
7.6
21
Operations Management
8.9
105
Not enough data
8.8
107
Not enough data
8.7
107
Not enough data
8.6
105
Not enough data
Added Efficiencies
Feature Not Available
Not enough data
9.2
104
Not enough data
8.3
97
Not enough data
9.0
103
Not enough data
Technology
8.9
109
9.2
142
7.8
99
8.1
98
8.2
100
6.0
61
Administration
8.2
106
7.9
81
8.4
102
8.3
109
8.7
107
6.5
71
Compliance
9.5
106
9.6
159
9.2
100
9.6
141
Administrative
8.9
153
Not enough data
8.9
157
Not enough data
9.4
157
Not enough data
9.3
158
Not enough data
9.3
148
Not enough data
7.1
93
Not enough data
9.1
157
Not enough data
8.9
157
Not enough data
9.6
153
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Practice Better and Spruce Health are categorized as Telemedicine, HIPAA Compliant Messaging, and Patient Engagement
Reviews
Reviewers' Company Size
Practice Better
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spruce Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
76.2%
Alternative Medicine
10.5%
Medical Practice
4.0%
Hospital & Health Care
3.2%
Mental Health Care
2.2%
Other
4.0%
Mental Health Care
62.9%
Health, Wellness and Fitness
12.1%
Medical Practice
11.2%
Hospital & Health Care
10.0%
Individual & Family Services
1.6%
Other
2.2%
Discussions
Is practice Better hipaa compliant?
1 Comment
Official Response from Practice Better
We are fully compliant with HIPAA, PIPEDA, PHIPA, and GDPR regulations. Data is encrypted during transfer and at rest. We also encrypt all backups and log data.Read more
Is Canadian practice better?
1 Comment
Official Response from Practice Better
Practice Better was founded in Toronto, Canada, and now serves thousands of customers in over 70+ countries across the globe. Read more
What is the better app?
1 Comment
Official Response from Practice Better
The Practice Better app is for practitioners, coaches, and wellness professionals, and allows you to support clients anytime from anywhere.
Clients love...Read more
Is Spruce a ERP system?
10 Comments
CL
Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc.Read more
What is Spruce program?
1 Comment
CS
Spruce is a healthcare communication platform designed for medical professionals and easy HIPAA-compliance; consolidating communication channels, including...Read more
Best way to download your convos for your record keeping?
1 Comment
CS
Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time...Read more
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