Compare Practice Better and eClinicalWorks 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (52.0% of reviews)
Entry-Level Pricing
$35.00 Per Month
No pricing available
Practice Better
Star Rating
(296)4.7 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$35.00 Per Month
Browse all 4 pricing planseClinicalWorks
Star Rating
(153)3.7 out of 5
Market Segments
Small-Business (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Practice Better excels in user satisfaction, boasting a higher overall rating compared to eClinicalWorks. Users appreciate its all-in-one service capabilities, which streamline scheduling, payments, and program distribution, making it a favorite for practitioners looking for comprehensive solutions.
- According to verified reviews, Practice Better's ease of setup is a standout feature, with many users highlighting the intuitive onboarding process. In contrast, eClinicalWorks has faced some criticism regarding its implementation, with users mentioning configuration challenges that can complicate the initial setup.
- Users say that Practice Better offers superior support, with a significantly higher quality rating. Reviewers have praised the responsiveness and helpfulness of the support team, while eClinicalWorks users have expressed concerns about the quality of support, indicating a need for improvement in this area.
- Reviewers mention that eClinicalWorks provides robust features for appointment booking and document management, which are particularly beneficial for physical therapists. However, Practice Better users appreciate the extensive automation features that allow for minimal supervision, enhancing efficiency in their daily operations.
- G2 reviewers highlight that Practice Better is particularly well-suited for small businesses, as it caters to their specific needs and growth potential. eClinicalWorks, while also serving small businesses, has a more mixed reception, with some users feeling it doesn't fully align with their workflow requirements.
- According to recent user feedback, Practice Better's focus on user experience is evident, with many users noting its intuitive interface and ease of use. In comparison, eClinicalWorks, while functional, has received feedback indicating that its navigation could be improved to enhance user satisfaction.
Pricing
Entry-Level Pricing
Practice Better
Starter
$35.00
Per Month
- 10 clients
- Scheduling
- Telehealth video chat
eClinicalWorks
No pricing availableFree Trial
Practice Better
Free Trial is available
eClinicalWorks
No trial information availableRatings
Meets Requirements
8.9
257
7.9
122
Ease of Use
8.9
262
7.6
124
Ease of Setup
8.6
164
7.0
40
Ease of Admin
8.9
67
7.4
37
Quality of Support
9.2
244
6.8
117
Has the product been a good partner in doing business?
9.2
66
7.3
33
Product Direction (% positive)
9.6
264
6.6
124
Features by Category
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Platform
9.6
137
Not enough data
9.5
137
Not enough data
9.3
135
Not enough data
9.6
134
Not enough data
9.7
135
Not enough data
9.6
134
Not enough data
9.5
133
Not enough data
9.6
135
Not enough data
Clinical Workflow Management
8.3
107
8.7
28
7.2
100
8.6
23
8.2
106
8.3
26
8.8
120
8.0
31
Patient Health Information Management
8.9
114
8.0
24
7.9
111
7.6
26
8.7
115
7.6
27
Agentic AI - EHR
6.7
6
Not enough data
Patient-Centered Functions
8.1
129
7.5
17
8.2
130
8.4
18
8.9
131
8.1
13
|
Verified
9.2
130
8.3
13
|
Verified
7.3
114
Feature Not Available
Operations
8.7
130
8.1
21
|
Verified
8.2
127
7.9
21
|
Verified
9.2
129
7.8
17
|
Verified
7.9
126
8.3
18
|
Verified
8.2
123
8.8
11
|
Verified
8.3
113
8.8
12
|
Verified
7.8
102
8.3
10
Generative AI
7.6
107
Not enough data
Operations Management
8.9
107
8.1
12
8.8
110
8.9
12
8.7
109
8.1
13
8.6
106
8.9
11
Added Efficiencies
Feature Not Available
7.7
11
9.2
105
8.3
13
8.3
98
8.8
12
9.0
105
9.2
14
Technology
8.9
109
Not enough data
7.8
99
Not enough data
8.2
100
Not enough data
Administration
8.2
107
Not enough data
8.4
102
Not enough data
8.7
107
Not enough data
Compliance
9.5
106
Not enough data
9.2
100
Not enough data
Administrative
8.9
153
Not enough data
8.9
157
Not enough data
9.4
157
Not enough data
9.4
159
Not enough data
9.3
148
Not enough data
7.1
93
Not enough data
9.1
158
Not enough data
8.9
158
Not enough data
9.6
153
Not enough data
Categories
Categories
Shared Categories
Practice Better and eClinicalWorks are categorized as Medical Practice Management, EHR, and Patient Engagement
Reviews
Reviewers' Company Size
Practice Better
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
75.8%
Alternative Medicine
10.7%
Medical Practice
3.9%
Hospital & Health Care
3.2%
Mental Health Care
2.1%
Other
4.3%
Hospital & Health Care
55.3%
Medical Practice
23.7%
Health, Wellness and Fitness
7.9%
Information Technology and Services
2.0%
Accounting
1.3%
Other
9.9%
Alternatives
Discussions
Is practice Better hipaa compliant?
1 Comment
Official Response from Practice Better
We are fully compliant with HIPAA, PIPEDA, PHIPA, and GDPR regulations. Data is encrypted during transfer and at rest. We also encrypt all backups and log data.Read more
Is Canadian practice better?
1 Comment
Official Response from Practice Better
Practice Better was founded in Toronto, Canada, and now serves thousands of customers in over 70+ countries across the globe. Read more
What is the better app?
1 Comment
Official Response from Practice Better
The Practice Better app is for practitioners, coaches, and wellness professionals, and allows you to support clients anytime from anywhere.
Clients love...Read more
eClinicalWorks has no discussions with answers
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