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Compare PostHog and Smartlook 
At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
$0.00
PostHog
Star Rating
(1,031)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSmartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartlook excels in providing visual analytics, particularly through its heat map feature, which allows users to easily identify where drop-offs occur on their websites. This capability is frequently highlighted by users who appreciate the clarity it brings to understanding user behavior.
- Users say that PostHog stands out for its comprehensive functionality, allowing teams to manage user data and view session recordings all in one place. This all-in-one approach is particularly beneficial for debugging and understanding edge cases, making it a favorite among users who value efficiency.
- Reviewers mention that Smartlook's ease of setup is a significant advantage, with many users praising the intuitive onboarding process that helps them get started quickly. This contrasts with PostHog, where some users find the initial setup slightly more complex, despite its robust features.
- According to verified reviews, PostHog's auto instrumentation feature is a game-changer for web and mobile applications, automatically capturing baseline events. Users appreciate this functionality as it saves time and ensures that essential data is collected without manual intervention.
- G2 reviewers highlight that Smartlook's session recording capabilities are particularly user-friendly, allowing for easy organization and filtering of data. This feature is often cited by users who need to analyze specific user interactions efficiently, enhancing their ability to derive actionable insights.
- Users report that while both products have strong support, Smartlook receives slightly higher marks for quality of support, with users noting responsive assistance that helps them navigate challenges effectively. In contrast, PostHog's support, while adequate, is seen as less responsive in some cases.
Pricing
Entry-Level Pricing
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Trends, funnels, path analysis + more, with event autocapture, pipelines, data warehouse, APIs all as standard.
- First 1 million events/mo free
- Funnel Analysis
- Graph Analysis
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
Free Trial
PostHog
Free Trial is available
Smartlook
Free Trial is available
Ratings
Meets Requirements
8.9
893
8.9
656
Ease of Use
8.3
907
8.9
662
Ease of Setup
8.9
676
9.1
459
Ease of Admin
8.5
458
9.1
451
Quality of Support
8.5
463
8.8
470
Has the product been a good partner in doing business?
8.9
347
9.0
385
Product Direction (% positive)
9.0
872
9.0
620
Features by Category
Metrics
8.9
378
8.8
157
8.6
367
8.7
78
8.5
364
8.5
153
8.9
372
8.6
149
8.7
360
8.6
130
8.3
349
8.2
65
8.3
334
8.4
68
8.3
337
8.6
126
8.3
345
8.7
126
Reporting
8.5
369
8.8
149
8.3
341
8.5
63
8.2
333
8.6
121
8.1
337
8.6
117
7.8
303
8.3
108
8.0
299
7.8
18
8.4
341
8.7
119
Other
8.6
340
8.7
135
7.9
291
8.6
109
7.9
289
Feature Not Available
7.8
276
8.5
91
7.3
252
8.4
90
7.2
244
Feature Not Available
7.6
250
8.3
91
Agentic AI - Digital Analytics
7.0
30
Not enough data
7.3
30
Not enough data
7.1
30
Not enough data
7.2
31
Not enough data
Administration
8.5
298
8.4
208
7.9
264
8.6
100
8.6
319
8.8
316
8.4
308
Feature Not Available
User Identification
7.7
108
Feature Not Available
7.7
106
8.4
59
8.1
104
8.7
64
Tracking & Reporting
8.8
110
8.3
64
8.4
105
8.6
69
7.9
94
8.5
60
8.3
112
8.6
77
8.4
103
8.9
72
8.4
105
8.7
74
Metrics
8.5
107
8.8
34
7.9
100
8.5
33
8.1
107
8.1
29
7.8
100
8.0
29
8.1
102
8.5
28
User Behavior
9.0
395
9.1
221
|
Verified
8.7
379
8.9
205
|
Verified
7.9
332
8.4
166
|
Verified
A/B Testing
Feature Not Available
8.4
126
|
Verified
7.2
287
8.0
86
|
Verified
8.0
336
8.3
124
|
Verified
Feature Not Available
8.3
104
|
Verified
Visitor Information
8.4
381
8.4
167
|
Verified
7.8
342
8.4
125
|
Verified
Agentic AI - Session Replay
6.5
65
Not enough data
Product Analytics
8.4
429
Feature Not Available
8.5
474
8.7
109
8.0
424
8.5
91
8.2
445
8.7
97
7.6
382
8.4
72
7.8
366
8.1
44
7.6
365
Feature Not Available
8.0
402
8.9
83
Agentic AI - Product Analytics
6.6
94
Not enough data
6.8
94
Not enough data
6.6
93
Not enough data
6.6
94
Not enough data
Management
8.6
181
Not enough data
8.0
156
Not enough data
8.5
162
Not enough data
Functionality
7.7
148
Not enough data
8.8
174
Not enough data
8.3
166
Not enough data
Computing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
114
Not enough data
Experimental Design
8.2
101
Not enough data
8.0
98
Not enough data
7.5
95
Not enough data
Analytics
8.6
116
Not enough data
8.0
111
Not enough data
Agentic AI - A/B Testing
7.5
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.2
10
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
252
Not enough data
8.5
229
Not enough data
8.4
220
Not enough data
8.5
207
Not enough data
8.7
140
Reporting
Not enough data
8.7
279
Not enough data
9.1
312
Not enough data
9.0
275
Not enough data
8.4
223
Metrics
8.5
107
8.8
34
7.9
100
8.5
33
8.1
107
8.1
29
7.8
100
8.0
29
8.1
102
8.5
28
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
29
Not enough data
8.9
33
Personalization
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
8.9
30
Administration
Not enough data
8.9
41
Not enough data
Feature Not Available
Not enough data
8.9
45
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
PostHog and Smartlook are categorized as Session Replay, Mobile App Analytics, Digital Analytics, and Product Analytics
Unique Categories
PostHog is categorized as Feature Management and A/B Testing
Smartlook is categorized as Heatmap Tools and Mobile App Optimization
Reviews
Reviewers' Company Size
PostHog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.2%
Information Technology and Services
14.9%
Financial Services
5.4%
Health, Wellness and Fitness
2.9%
Marketing and Advertising
2.6%
Other
41.0%
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Discussions
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
PostHog has no more discussions with answers
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
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