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Compare PostHog and Smartlook

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At a Glance
PostHog
PostHog
Star Rating
(1,004)4.5 out of 5
Market Segments
Small-Business (80.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
Smartlook
Smartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Smartlook excels in Session Replays with a score of 9.1, allowing for detailed user behavior analysis, while PostHog's score of 8.5 indicates it may not provide the same depth in this area.
  • Reviewers mention that Smartlook's Click Tracking feature is highly rated at 9.1, making it easier to understand user interactions, whereas PostHog, with a score of 9.0, offers similar functionality but may lack some advanced options.
  • G2 users highlight Smartlook's superior Ease of Setup with a score of 9.1, suggesting a more user-friendly onboarding experience compared to PostHog's score of 8.9, which may require more time for configuration.
  • Users on G2 report that Smartlook's Quality of Support is rated at 8.8, indicating a strong support system, while PostHog's score of 8.4 suggests there may be room for improvement in customer service responsiveness.
  • Reviewers say that Smartlook's Custom Event Tracking is rated at 8.6, providing flexibility in tracking specific user actions, while PostHog's score of 8.9 shows it has a slight edge in this feature, appealing to users needing detailed analytics.
  • Users report that Smartlook's Real-Time Reporting feature scores 8.8, allowing for immediate insights, while PostHog's score of 8.6 indicates it may not deliver the same level of immediacy in reporting capabilities.
Pricing
Entry-Level Pricing
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Browse all 4 pricing plans
Smartlook
Free
$0.00
Browse all 3 pricing plans
Free Trial
PostHog
Free Trial is available
Smartlook
Free Trial is available
Ratings
Meets Requirements
8.9
882
8.9
656
Ease of Use
8.3
895
8.9
662
Ease of Setup
8.8
664
9.1
459
Ease of Admin
8.5
450
9.1
451
Quality of Support
8.4
459
8.8
470
Has the product been a good partner in doing business?
8.9
342
9.0
385
Product Direction (% positive)
9.0
862
9.0
620
Features by Category
8.1
408
8.5
475
Metrics
8.9
375
8.8
157
8.6
366
8.7
78
8.5
363
8.5
153
8.9
370
8.6
149
8.7
359
8.6
130
8.3
347
8.2
65
8.2
333
8.4
68
8.3
334
8.6
126
8.3
343
8.7
126
Reporting
8.5
368
8.8
149
8.3
340
8.5
63
8.2
332
8.6
121
8.1
336
8.6
117
7.8
301
8.3
108
8.0
298
7.8
18
8.4
338
8.7
119
Other
8.5
336
8.7
135
7.9
290
8.6
109
7.9
288
Feature Not Available
7.8
275
8.5
91
7.3
251
8.4
90
7.2
243
Feature Not Available
7.6
249
8.3
91
Agentic AI - Digital Analytics
6.9
29
Not enough data
7.2
29
Not enough data
7.0
29
Not enough data
7.0
29
Not enough data
Administration
8.5
297
8.4
208
7.9
263
8.6
100
8.6
317
8.8
316
8.4
307
Feature Not Available
8.2
124
8.5
90
User Identification
7.7
108
Feature Not Available
7.7
106
8.4
59
8.1
104
8.7
64
Tracking & Reporting
8.8
109
8.3
64
8.4
104
8.6
69
7.9
94
8.5
60
8.3
112
8.6
77
8.4
103
8.9
72
8.4
105
8.7
74
Metrics
8.5
107
8.8
34
7.9
100
8.5
33
8.1
107
8.1
29
7.8
100
8.0
29
8.1
102
8.5
28
7.9
423
8.5
252
User Behavior
9.0
393
9.1
221
|
Verified
8.7
378
8.9
205
|
Verified
7.9
332
8.4
166
|
Verified
A/B Testing
Feature Not Available
8.4
126
|
Verified
7.2
287
8.0
86
|
Verified
8.0
334
8.3
124
|
Verified
Feature Not Available
8.3
104
|
Verified
Visitor Information
8.4
380
8.4
167
|
Verified
7.8
342
8.4
125
|
Verified
Agentic AI - Session Replay
6.5
65
Not enough data
7.5
512
8.5
137
Product Analytics
8.3
428
Feature Not Available
8.5
469
8.7
109
8.0
423
8.5
91
8.1
441
8.7
97
7.6
381
8.4
72
7.8
365
8.1
44
7.6
364
Feature Not Available
7.9
398
8.9
83
Agentic AI - Product Analytics
6.6
93
Not enough data
6.8
93
Not enough data
6.6
92
Not enough data
6.6
93
Not enough data
8.3
200
Not enough data
Management
8.6
180
Not enough data
8.0
155
Not enough data
8.5
161
Not enough data
Functionality
7.7
147
Not enough data
8.8
173
Not enough data
8.3
165
Not enough data
7.6
122
Not enough data
Computing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
113
Not enough data
Experimental Design
8.2
100
Not enough data
8.0
97
Not enough data
7.5
94
Not enough data
Analytics
8.6
115
Not enough data
8.0
110
Not enough data
Agentic AI - A/B Testing
7.2
9
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
6.9
9
Not enough data
Not enough data
8.7
355
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
252
Not enough data
8.5
229
Not enough data
8.4
220
Not enough data
8.5
207
Not enough data
8.7
140
Reporting
Not enough data
8.7
279
Not enough data
9.1
312
Not enough data
9.0
275
Not enough data
8.4
223
8.1
117
8.4
39
Metrics
8.5
107
8.8
34
7.9
100
8.5
33
8.1
107
8.1
29
7.8
100
8.0
29
8.1
102
8.5
28
Mobile App OptimizationHide 15 FeaturesShow 15 Features
Not enough data
9.0
61
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
29
Not enough data
8.9
33
Personalization
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
8.9
30
Administration
Not enough data
8.9
41
Not enough data
Feature Not Available
Not enough data
8.9
45
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
PostHog
PostHog
Smartlook
Smartlook
PostHog and Smartlook are categorized as Session Replay, Mobile App Analytics, Digital Analytics, and Product Analytics
Unique Categories
PostHog
PostHog is categorized as Feature Management and A/B Testing
Smartlook
Smartlook is categorized as Heatmap Tools and Mobile App Optimization
Reviews
Reviewers' Company Size
PostHog
PostHog
Small-Business(50 or fewer emp.)
80.9%
Mid-Market(51-1000 emp.)
17.1%
Enterprise(> 1000 emp.)
2.0%
Smartlook
Smartlook
Small-Business(50 or fewer emp.)
85.5%
Mid-Market(51-1000 emp.)
12.0%
Enterprise(> 1000 emp.)
2.5%
Reviewers' Industry
PostHog
PostHog
Computer Software
32.9%
Information Technology and Services
15.0%
Financial Services
5.5%
Health, Wellness and Fitness
2.9%
Marketing and Advertising
2.6%
Other
41.1%
Smartlook
Smartlook
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Alternatives
PostHog
PostHog Alternatives
LaunchDarkly
LaunchDarkly
Add LaunchDarkly
Hotjar
Hotjar
Add Hotjar
LogRocket
LogRocket
Add LogRocket
Mixpanel
Mixpanel
Add Mixpanel
Smartlook
Smartlook Alternatives
Fullstory
Fullstory
Add Fullstory
Glassbox
Glassbox
Add Glassbox
Contentsquare
Contentsquare
Add Contentsquare
LogRocket
LogRocket
Add LogRocket
Discussions
PostHog
PostHog Discussions
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
Monty the Mongoose crying
PostHog has no more discussions with answers
Smartlook
Smartlook Discussions
How can I exclude myself from the recordings?
2 Comments
Rasik C.
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
Lukas M.
LM
Hi Gurpeet, you can chat with our customer success team and arrange a demo. Best regards, LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
Lukas M.
LM
Hi Fernanda, check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations LukasRead more